BenQ MOBIUZ EX Series User Manual
  1. Manuals
  2. Brands
  3. BenQ Manuals
  4. Monitor
  5. MOBIUZ EX Series
  6. User manual

BenQ MOBIUZ EX Series User Manual

Hide thumbs Also See for MOBIUZ EX Series:
Table of Contents

Advertisement

Quick Links

Download this manual
LCD Monitor
User Manual
EX Series

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the MOBIUZ EX Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for BenQ MOBIUZ EX Series

Summary of Contents for BenQ MOBIUZ EX Series

  • Page 1 LCD Monitor User Manual EX Series...

  • Page 2: Copyright

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

  • Page 3: Product Support

    If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware Adjust the monitor height. How to adjust the monitor viewing angle? Tilt the monitor.
  • Page 5 How to use the remote control? Getting to know your remote control The remote control and its effective range How to use the digital microphone? Working with the built-in microphone Maintenance and product support How to clean the monitor? Care and cleaning How to keep the monitor not in use for a long time? How to detach the stand and the base Care and cleaning...

  • Page 6: Safety Precautions

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 7: Operation

    BenQ service center for assistance. • To avoid possible electric shock, do not dissemble or repair the monitor. • If a bad smell or an abnormal sound appears to come from the monitor, contact your nearest BenQ service center for assistance immediately.

  • Page 8: Care And Cleaning

    • Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment. • Different types of batteries have different characteristics. Do not mix different types. • Do not mix old and new batteries. Mixing old and new batteries will shorten battery life or cause chemical leaks from the old batteries.

  • Page 9: General Warranty Information

    • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. General warranty information Note that the monitor warranty may be void if any of the following conditions occurs: • Documents required for warranty services have been altered by unauthorized use or is illegible.

  • Page 10: Table Of Contents

    Table of Contents Copyright ................................. 2 Product support ............................3 Q&A index ..............................4 Safety precautions ............................6 Power safety ..................................6 Installation ..................................6 Operation................................... 7 Safety notice for remote control (applicable if a remote control is provided) ..........7 Battery safety notice (applicable if a remote control is provided) ...............
  • Page 11 Adjusting display mode ..............................39 Choosing an appropriate color mode ........................39 Connecting the monitor to your MacBook series product ................. 40 Enabling color vision accessibility (Color Weakness)..................40 Activating the FreeSync™ function..........................40 Working with Video Format Support technology....................40 Charging other devices via the USB type-A ports from the monitor..............

  • Page 12: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor EX2710U EX3210U Monitor Stand Monitor Base Quick Start Guide Safety Instructions...
  • Page 13 Power Cord (Supplied item may differ by model or region.) Power Adapter (Supplied item may differ by model or region.) Remote Control (RC-0013, with one CR2032 battery) I/O Cover Video Cable: HDMI Video Cable: DP USB Cable • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 14: Getting To Know Your Monitor

    Getting to know your monitor Front view EX2710U EX3210U 1. Speakers 2. Microphone 3. Cable management hole 4. Light sensor 5. Mute Button (for microphone) / MIC LED indicator 6. Looping key 7. 5-way controller 8. Power button / Power LED indicator 9.

  • Page 15: Back View

    Back view EX2710U 10. Speaker 11. RGB light 12. DC power input jack 13. HDMI socket x 2 14. DisplayPort socket 15. Headphone jack 16. USB 3.0 port (upstream; connecting to the PC) 17. USB 3.0 port x 3 (downstream; connecting to USB devices, with 0.9A power supply) 18.

  • Page 16: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 23. EX2710U EX3210U USB peripherals USB peripherals Headphone Headphone PC / Notebook / Gaming console PC / Notebook / Gaming console...

  • Page 17: Getting To Know Your Remote Control

    Getting to know your remote control Front view Name Description Power key Turns the power on or off. OK key • Enters sub menu. • Confirms the selection. Navigation keys • Goes to the previous menu item. • For up / increase adjustment Enters sub menus.

  • Page 18: Installing The Battery

    Name Description Audio Accesses a list of Audio Scenario options. Press repeatedly to Scenario key cycle through these options. See Audio mode on page 52 more information. Volume up key Increases the volume. OSD = On Screen Display. Installing the battery 1.
  • Page 19 5. Replace the battery cover and secure the screw. The remote control is ready to use now. • Keep the remote control and the battery out of reach of children. • The remote control supplied with this product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

  • Page 20: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. The location and available input and output jacks may vary depending on the purchased model.
  • Page 21 Remove the cushion that protects the back of the monitor. Attach the monitor stand to the monitor base as illustrated. Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
  • Page 22 2. Connect the adapter to the monitor. Pass the cable through the cable management hole on the stand arm first. Connect the adapter into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet.
  • Page 23 4. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. Pass the cable through the cable management hole on the stand arm. 5. Connect USB devices. To Connect the USB Type-B Cable Connect the USB cable between the PC and the monitor (via the upstream USB port at the back).
  • Page 24 6. Install the I/O cover. Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor to install/remove the I/O cover easily. Align the I/O cover with the holes on the back of the monitor, and press the sides and the bottom of the cover against the holes to lock it into place.
  • Page 25 8. Adjust the monitor height. To adjust the monitor height, hold both the top and the bottom of the monitor to lower the monitor or lift it up to the desired height. Your monitor is an edge-to-edge monitor and should be handled with care.

  • Page 26: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Power off the monitor. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. Gently lift the display up and extend it to the maximum extended position.
  • Page 27 5. Remove the monitor base. Release the screw on the bottom of the monitor base and detach the monitor base as illustrated. In case you intend to use your monitor on the stand in the future, please keep the monitor base and monitor stand somewhere safe for future use.

  • Page 28: Using The Monitor Wall Mounting Kit (Purchased Separately)

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and...

  • Page 29: How To Adjust Your Monitor

    How to adjust your monitor The remote control and its effective range 1. Follow the instructions in Installing the battery on page 18 to get the remote control ready. 2. Aim the remote control at the monitor. The IR remote control sensor is located at the front of the monitor with a range of 6 meters approximately at an angle of 30 degrees (left and right) and 30 degrees (up and down).

  • Page 30: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations.

  • Page 31: Setting Up Your Monitor For Different Scenarios

    5-way controller OSD icon Function operation Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor.

  • Page 32: Switching The Inputs Quickly

    configuration on the first use of the monitor, so you can switch scenarios easily without further hasty setup. An example of monitor use in different scenarios For movie watching For PC gaming For console gaming Please select a scenario 3840 x 2160 Color Mode: Custom HDR: OFF 144 Hz...

  • Page 33: Working With The Quick Menu

    2. Press the looping key or the key on the remote control repeatedly to cycle through the available video sources. Input HDMI1: Cinema HDMI2: Game DP: Standard Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario. It also provides the access to the main menu.
  • Page 34 Item Description Quick settings Press to make adjustments. The default setting menus vary by scenario and may not be adjustable on certain color modes. See Available menu options to each Color Mode on page 35 for available options on each color mode. To customize the setting menus that can be accessed from the Quick Menu, see Customizing the Quick Menu on page...

  • Page 35: Available Menu Options To Each Color Mode

    Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out.

  • Page 36: Working With The Hdri Hot Key Or The Hdr Mode Key

    Items Description Black eQualizer Light Tuner Color Vibrance Brightness Contrast Gamma Saved and applied by input and color mode switch. Color Temperature Blur Reduction Sharpness B.I.+ Adjust by duration Working with the HDRi hot key or the HDR Mode key The monitor takes advantage of Bright Intelligence Plus technology to balance screen brightness while playing HDR content to keep all image details.

  • Page 37: Working With Hdr Technology

    To enable this function, go to a mode from Color Mode > a mode > B.I.+ (Bright Intelligence Plus) > ON. It takes a few seconds to complete the adjustment. Go to B.I.+ (Bright Intelligence Plus) on page 50 for more adjustments. If you select Game HDRi or Cinema HDRi, the Bright Intelligence Plus function is enabled automatically.

  • Page 38: Choosing A Game Mode Quickly

    System information on Content type Selected color mode main menu Non-HDR content If a non-HDR color mode is selected. HDR: OFF Game HDRi HDR: Emulated Cinema HDRi Display HDR Choosing a game mode quickly Several game modes with fine-tuned color settings are provided to best suit different game titles. 1.

  • Page 39: Working With The Built-In Microphone

    Working with the built-in microphone If a USB cable (USB type-C to USB type-A) is connected to the USB Upstream port on your monitor, the built-in microphone can be turned on from Audio > Microphone > Turn ON. If multiple microphones are detected by your computer and you are prompted to select one, select the monitor’s model name (i.e., the monitor’s built-in microphone).

  • Page 40: Connecting The Monitor To Your Macbook Series Product

    1. Press to bring up the Quick Menu. 2. Go to Menu > Color Mode for a desired color mode. 3. Under each mode, adjust and save the settings to suit your needs. Connecting the monitor to your MacBook series product While the monitor is connected to your MacBook series product, switch to M-book mode which represents MacBook’s color matching and visual representation on your monitor.

  • Page 41: Charging Other Devices Via The Usb Type-A Ports From The Monitor

    pulldowns to distort the source video. This function is enabled automatically if compatible content is available to the monitor. Charging other devices via the USB type-A ports from the monitor The USB type-A ports on your monitor not only work as downstream ports but also help charge the connected USB devices.
  • Page 42 2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz. Refer to the Help document that came with your game for details. 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.

  • Page 43: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 30 for details.

  • Page 44: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 45: Quick Menu

    Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 46 Item Function Range Standard For basic PC application. • Scenario (cannot be Game For gaming. changed) • Color Mode Cinema For watching movies. (cannot be changed) • Light Tuner • Black eQualizer • Color Vibrance • AMA • Brightness • Contrast •...

  • Page 47: Color Mode Menu

    Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 48 Item Function Range Color Select a color mode that best suits the type of images shown on the Mode screen. Game HDRi Enables HDR and B.I.+ functions at the same time • Black eQualizer while the contrast is enhanced. • Light Tuner Cinema Enables HDR and B.I.+ functions together.
  • Page 49 Item Function Range Gamma Adjusts the tone luminance. The default value is 3 (the standard 1 ~ 5 value for Windows). Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color.

  • Page 50: Eye Care Menu

    Eye care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 51 Item Function Range Color Adjusts color matching representation for people with color vision Weakness deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases. Green Decides the effect produced by the green filter.

  • Page 52: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 53 Item Function Range Cancels noise to improve sound clarity and enhance sportscasts. Cinema Enhances the bass while keeps the vocal clear. Pop / Live Keeps the music and the vocal in harmony as if in live. Mute Mutes the audio input. •...

  • Page 54: Lighting Menu

    Lighting menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 55 Item Function Range Effect Selects a preferred light effect. Single Sets to light up in one color. Breathe Sets to flash slowly in one color. Spectrum Sets to change colors in turn automatically. Countdown Sets to flash in turn within the set time. •...

  • Page 56: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 57 Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may differ • Deutsch from those shown on the right, depending on the • Italiano product supplied in your region. •...
  • Page 58 Item Function Range Display Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible.
  • Page 59 Item Function Range Information Displays the product information. • Input • Current Resolution • Optimum Resolution • HDR • Model Name Reset All Resets all mode, color and geometry settings to the factory default • YES values. • NO You are prompted to set scenarios for available inputs after system reset. Setting up your monitor for different scenarios on page 31 for more information.

  • Page 60: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download from the website (see Product support on page 3). Refer to Resolution file . And then select the correct resolution, refresh rate and "Adjusting the Screen Resolution" make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download from the website (see...
  • Page 61 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. LED indicators The power LED indicator is white or orange.

  • Page 62: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

This manual is also suitable for:

Mobiuz ex2710uMobiuz ex3210u

Table of Contents

Save PDF