Ubiquiti UniFi UVP User Manual
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Ubiquiti UniFi UVP User Manual

Enterprise voip phone with touchscreen
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Enterprise VoIP Phone
with Touchscreen
Models: UVP, UVP-Pro, UVP-Executive
www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299

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Summary of Contents for Ubiquiti UniFi UVP

  • Page 1 Enterprise VoIP Phone with Touchscreen Models: UVP, UVP-Pro, UVP-Executive www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 2 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 3: Table Of Contents

    Recent Calls ..............27 Ubiquiti Networks, Inc.
  • Page 4 Ubiquiti Networks Support ........

  • Page 5: Chapter 1: Overview

    Chapter 1: Overview Chapter 1: Overview Before You Begin Remove the protective covering from the handset. Introduction Thank you for purchasing the Ubiquiti Networks® UniFi® VoIP Phone. This User Guide is for the following models: Model Description Unifi VoIP Phone...

  • Page 6: Hardware Overview

    LED will turn off. IMPORTANT: The LED will flash when a firmware update is occurring. Do not disconnect power/ Ethernet from the device during this time. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 7 The Micro-USB port is only intended for advanced users connecting the phone to a computer. Headset Jack 3.5 mm jack for optional wired stereo and microphone headsets. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 8 Chapter 1: Overview UniFi® VoIP Phone User Guide Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 9: Chapter 2: Installation

    (the PoE/LAN port is not in the same position on all models). Do NOT connect a powered Ethernet connection to the port labeled PC. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 10: Software Configuration

    Adopting the Phone in the UniFi Controller 1. Launch the UniFi Controller and go to the Devices tab. 2. Click Adopt. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 11: Chapter 3: Navigation

    The home screen icons appear at the bottom of the home Hangouts™, Google Drive™, Google Maps™, and screen (UVP and UVP‑Pro) or the right side of the home more. screen (UVP‑Executive). Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 12: Action Bar Icons

    Drag the item to the Remove text. UVP-Executive Press and hold the item until X appears to its left. Drag the item to the X. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 13: Status Bar

    Missed calls are also displayed in the notification list. Interface List To access the interface list: Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 14: Action Bar

    Touch the icon to show these options in a drop‑down menu. Overflow icon Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 15: Chapter 4: Settings Screen

    The Settings screens for all models and for both filter settings (All and Simple) are shown below. Filter settings are described in “Option Selection” on page 13. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 16 UniFi® VoIP Phone User Guide UVP Settings Screen - All UVP-Pro Settings Screen - All UVP-Executive Settings Screen - Simple UVP -Pro Settings Screen - Simple UVP-Executive Settings Screen - All Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 17: Option Selection

    Backup & reset Accessibility Accounts section Printing UniFi System update Add account About UniFi VoIP phone System section Date & time Accessibility Printing System update About UniFi VoIP phone Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 18: Network Settings

    2. Enter the network’s password in the Password field. UVP-Pro) Touch this option to search for Bluetooth 3. Press Connect. devices and refresh the Available Devices list. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 19 Internet access Select this option to use the paired Bluetooth device for Internet access. Available Devices This section displays all Bluetooth devices that are available for pairing. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 20 • Type: L2TP/IPSec RSA Server address L2TP secret IPSec user certificate IPSec CA certificate IPSec server certificate DNS search domains DNS servers (e.g. 8.8.8.8) Forwarding routes (e.g. 10.0.0.0/8) Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 21: Device Settings

    (Available on UVP-Executive only.) Select this option to enable or disable the vibrate on touch feature. Hearing aids compability Select this option to enable or disable hearing aid compability. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 22 To clear cached data, press Cached data; when the Clear Cached data? prompt appears, press OK. To clear cached data, press Cached data and select OK. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 23 This option displays a list of all languages that are available for download. Select a language to display the latest version available and its download size in MB; to download it immediately, touch Download. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 24: Personal Settings

    Drag the slider bar to the left for slower speed, or to the right for faster speed. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 25 Lists user-specified credentials. Install from SD card • Select where to open from: Recent, Downloads, or Internal storage. • Clear credentials Select this option to remove all credentials. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 26: Accounts Settings

    Select this option to apply GCF format UniFi Select this option to add your UniFi (a specially designed format provided by Google for account. scientific study or industry applications). Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 27 Select this option to configure the • Hardware version This displays the hardware version speech rate: Slow, Normal, Fast, Faster, Very fast, Rapid, of the phone. Very rapid, or Fastest. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 28 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 29: Chapter 5: Phone Screen

    UVP, UVP-Pro Quit Press to exit the Phone screen and return to the Home screen. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 30: Making A Call

    Volume arrows shown in “Hardware Overview” on page 2. UVP-Executive Connection Status Displays Dialing or the total elapsed time of the currently connected call. Call Delete Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 31: Settings

    Phone provision data. screen. WARNING: Selecting this option will permanently erase all of your provision data. • Check update Select this option to check for software updates. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 32 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 33: Chapter 6: Camera Screen

    “Picture Mode” on page 30. For more information on video mode, refer to “Video Mode” on page 31. UVP-Executive The basic functions on the Camera screen are described in the sections which follow. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 34: Picture Mode

    This option lets you use the picture as Picture Size your contact photo or wallpaper. The Picture Size option sets the dimensions of pictures. Details This displays information about the picture. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 35: Video Mode

    • Press the left icon to configure the white balance. the settings icon. For example: • Press to configure all other video settings, including time lapse, video quality, and store location. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 36 HD 720p or SD 480p. Store location This option lets you decide whether the saved video is stored in internal storage or on an external SD memory card. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 37: Appendix A: Specifications

    4 GB (Shared with Other Applications) 1 GB Software Android Kit Kat (Version 4.4.2) Voice Codec G.722/Speex/iLBC/PCMU/PCMA/GSM Communication Software UniFi Phone App Management Features Auto-Provisioning Protocol SIP/SDP/RTP/RTCP/VLAN/DHCP Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 38 4 GB (Shared with Other Applications) 1 GB Software Android Kit Kat (Version 4.4.2) Voice Codec G.722/Speex/iLBC/PCMU/PCMA/GSM Communication Software UniFi Phone App Management Features Auto-Provisioning Protocol SIP/SDP/RTP/RTCP/VLAN/DHCP Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 39 4 GB (Shared with Other Applications) 1 GB Software Android Kit Kat (Version 4.4.2) Voice Codec G.722/Speex/iLBC/PCMU/PCMA/GSM Communication Software UniFi Phone App Management Features Auto-Provisioning Protocol SIP/SDP/RTP/RTCP/VLAN/DHCP Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 40 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 41: Appendix B: Dhcp Option 66 Autoprovisioning

    <provision version=”1” /> and are on the same level. The root tag provision needs an attribute named version with a value assigned to it. Supported configuration items are as listed in the following sections. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 42 Boolean U00019 Provisioning server URL manual entry String http/https URL or tftp 5.0.4.610 U00020 Provisioning server http/https String 5.0.4.610 username U00021 Provisioning server http/https String 5.0.4.610 password Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 43 String Empty String U10027 TURN Password String Empty String If URI is empty, the actual SIP URI will be: sip:UserName@Domain where UserName is username given for AuthUserName. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 44: Configuration File Content Examples

    <!--<U10008></U10008> --> <!--# SIP display extension--> <!--<U10009></U10009> --> <!--# SIP voicemail number--> <!--<U10010></U10010> --> <!--# SIP Outbound Proxy--> <U10011></U10011> <!--# SIP Registration Expiry --> <U10014> 600 </U10014> Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 45 <!--# SIP display extension--> <U10009></U10009> <!--# SIP voicemail number--> <U10010></U10010> <!--# SIP Outbound Proxy--> <U10011></U10011> <!--# SIP Registration Expiry --> <U10014>360</U10014> <!--# end of Account 1 --> </provision> Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 46 <!--# TURN Conn Type --> <U10024>1</U10024> <!--# TURN Servers --> <U10025>turn.server</U10025> <!--# TURN username --> <U10026>stun@ubnt.com</U10026> <!--# TURN password --> <U10027>ubnt</U10027> <!--# end of Account 1 --> </provision> Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 47: Appendix C: Important Warning Regarding Emergency Calls

    APPLICABLE TO ALL EMERGENCY CALLS, FUNCTIONS using any Emergency Service. AND SERVICES, INCLUDING 911, ENHANCED 911 AND 112 4. IN NO EVENT SHALL UBIQUITI NETWORKS, ITS CALLS (COLLECTIVELY, “EMERGENCY SERVICES”). AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS OR ANY OTHER 1.
  • Page 48 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 49: Safety Notices

    Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 50 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 51: Appendix E: Warranty

    (including the Products) for buyer’s application (VI) has no original Ubiquiti MAC label, or is missing any and/or failure of products (including the Products) to meet other original Ubiquiti label(s); or government or regulatory requirements.
  • Page 52 (EMBEDDED IN THE PRODUCT) TO YOU. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any transactions regarding the sale of the Products. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 53: Appendix F: Compliance Information

    Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will Antenna gain: 5.18 dBi be required to correct the interference at his own expense. Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 54: Industry Canada

    Antenna Information Antenna type: Chip Antenna Antenna gain: 5.18 dBi Ubiquiti Networks, Inc. www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 55: Rf Exposure Warning

    CAN ICES-3(B)/NMB-3(B) Cet appareil est conforme à la norme RSS Industrie Canada exempts de licence norme(s). Son fonctionnement est Pour réduire le risque d’interférence aux autres utilisateurs, soumis aux deux conditions suivantes: le type d’antenne et son gain doivent être choisies de 1.

  • Page 56: Rohs/Weee Compliance Statement

    RoHS/WEEE Compliance Statement Español La Directiva 2002/96/CE de la UE exige que los equipos que lleven este símbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El símbolo indica que el producto en cuestión debe separarse de los residuos domésticos convencionales con vistas a su eliminación.

  • Page 57: Appendix G: Declaration Of Conformity

    [Swedish] egenskapskrav och övriga relevanta bestämmelser som framgår Conformity av direktiv 1999/5/EG. Español Por medio de la presente UBIQUITI NETWORKS declara que este dispositivo UBIQUITI NETWORKS, cumple con los requisitos [Spanish] Česky UBIQUITI NETWORKS tímto prohlašuje, že toto UBIQUITI esenciales y cualesquiera otras disposiciones aplicables o NETWORKS zařízení, je ve shod se základními požadavky a...
  • Page 58 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

  • Page 59: Contact Information

    Appendix H: Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software, hardware compatibility, or field issues as quickly as possible. We strive to respond to support inquiries within a 24-hour period.
  • Page 60 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...
  • Page 61 ©2015-2016 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc. in the United States and in other countries. Google, Android, and Google Play are trademarks of Google Inc.
  • Page 62 www.4Gon.co.uk info@4gon.co.uk Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299...

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