6 Troubleshooting
Audible Warning
Error 5: Turbo brush error. Please refer to
the manual or the application.
Error 6: Water pump error. Please refer to
the manual or the application.
Error 7: Laser sensor error. Please refer to
the manual or the application.
Error 9: Charging operation error. Please
clean the charging contact area.
Error 10: Software error. Please turn off
and restart again.
Error 12: Abnormal operation. Please
make sure that the main button is turned
on.
Solution
Please remove the rotating brush, and
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■
clean the connection part of the rotating
brush, rotating brush cover and the dust
nozzle. Restart the vacuum cleaner after
cleaning.
Please clean the water tank and the
●
■
water flow under the vacuum cleaner
and check the mopping module. Please
try to restart the vacuum cleaner after
cleaning.
Please check for any foreign material
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■
inside the laser sensor, clean if required
and restart the vacuum cleaner.
Please check for any contamination
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■
in the charging area and clean the
charging poles.
Please bring the main button to position
●
■
O and back to position I and restart the
vacuum cleaner
Please bring the main button to on
●
■
position initially
ENGLISH 31