Hitachi RV-X20M Instruction Manual page 18

4 Operation
A. Robot Vacuum Cleaner:
The charging level of the robot vacuum cleaner shall be over 20% or the robot vacuum
●
■
cleaner shall be placed on the charging dock.
B. Wi-Fi network:
Make sure the password of your wireless network (modem) is correct.
●
■
Do not use any VPN (Virtual private Network).
●
■
Wi-Fi router shall support, 802.11b/g/n and IPv4 protocols.
●
■
The router shall be in the 2.4GHz frequency band or a dual-band router that supports
●
■
the 2.4GHz band shall be used. The robot vacuum cleaner does not support the 5GHz
frequency band.
If the robot vacuum cleaner cannot connect the 2.4/5GHz dual-band Wi-Fi network,
●
■
please select 2.4GHz network for Wi-Fi settings. You may switch back to the other
frequency band when the setting is completed.
If you are connecting to a hidden network, please ensure that you enter the network
●
■
name [SSID (sensitive to capitalization)] correctly and that you are connected to a
2.4GHz wireless network.
If you are using a wireless network extender, please ensure that the network name
●
■
(SSID) and the password are the same with the main network.
Wi-Fi connection error
Wi-Fi Status
White light is illuminated
continuously.
White light is flashing
rapidly
ENGLISH 18
Root Cause
The robot vacuum cleaner
is connected to the router
(modem), but it cannot
connect to the network.
The robot vacuum cleaner
cannot connect to the
modem
Solution
Ensure that the modem
●
■
is connected to the
network.
Contact your network
●
■
operator to see if there is
a problem in the internet
data.
Ensure that the network
●
■
name and the password
are not changed.
Reset the Wi-Fi
●
■
connection, if required.
Please refer to the
"Resetting Wi-Fi" section
in the "Downloading
the Application and
Resetting the Wi-Fi" part
of this manual.