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Eaton Tripp Lite SmartOnline Series
Tower Advanced Users Guide
SU700XLCD
SU1000XLCD
SU1500XLCD
SU2200XLCD
SU3000XLCD
BP36V
BP48V
BP96V
p/n: 614-21326
Revision 01

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Summary of Contents for Eaton SU700XLCD

  • Page 1 Eaton Tripp Lite SmartOnline Series Tower Advanced Users Guide SU700XLCD SU1000XLCD SU1500XLCD SU2200XLCD SU3000XLCD BP36V BP48V BP96V p/n: 614-21326 Revision 01...
  • Page 2 Internet. Eaton Corporation 8609 Six Forks Road, Raleigh, NC 27615, USA Telephone: 800-356-5794 ©Copyright 2023 Eaton, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton.
  • Page 3 Phillips and Pozidriv are registered trademarks of Phillips Screw Company. batteries and the required precautions. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
  • Page 4 During the replacement of the Battery Module, it is imperative to use the same type and number of element as the original Battery Module provided with the UPS to maintain an identical level of performance and safety. If there are any questions, don’t hesitate to contact your local Eaton representative.
  • Page 5: Table Of Contents

    4.6 Communication Ports ..........................19 4.7 Remote Control Functions .......................... 20 4.8 Tripp Lite By Eaton PowerAlert Software Suite ....................23 4.9 Cybersecurity ............................23 5 5 O O p p e e r r a a t t i i o o n n ............................................................2 2 5 5 5.1 Start-up and Normal operation ........................
  • Page 6 8 8 S S p p e e c c i i f f i i c c a a t t i i o o n n s s ......................................................... . 4 4 1 1 8.1 Model Specifications ..........................41 Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 7 Before installing your Tripp Lite by Eaton SmartOnline UPS, please read the booklet presenting the safety instructions. Then follow the indications in this manual. To discover the entire range of products and the options available for the Tripp Lite by Eaton SmartOnline UPS range, invite you to visit our web site at Tripp Lite.com...
  • Page 8: Environmental Protection

    With the Tripp Lite by Eaton SmartOnline power system, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. Providing outstanding performance and reliability, the Tripp Lite by Eaton SmartOnline power systemunique benefits include: •...
  • Page 9 Description Part Number BP36V Extended Battery Module BP48V BP96V WEBCARDLXE Network Card EBMCBL36T 2m cable 36V EBM Tower EBMCBL48T 2m cable 48V EBM Tower EBMCBL96T 2m cable 96V EBM Tower Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 10: Rear Panels

    8 Connector for automatic recognition of an additional battery module 9 RS232 communication port 10 USB communication port 11 RPO port (Remote Power Off) 12 Output AC SU1500XLCD SU1000XLCD SU2200XLCD SU3000XLCD Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 11 Figure 2. Extended Battery Module Back Panels BP36V / BP48V Connector for Extended Battery Modules (to the UPS or to the other battery modules) Connectors for automatic recognition of battery modules BP96V Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 12 Rear Panels Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 13: Checking The Accessory Kit

    If you ordered other UPS accessories, refer to specific user manuals to check the tower installation with the UPS. NOTE 1 Place the UPS on a flat, stable surface in its final location. NOTE 2 Always keep 150 mm of free space behind the UPS rear panel. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 14: Smartonline Ups Installation

    A ribbon cable connects the LCD control panel to the UPS. Do not pull on the cable or disconnect it. Connect the internal battery connector. Reassemble in the reverse order. See Figure 5 Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 15: Smartonline Ebm Installation

    Plug the EBM power cable(s) into the battery connector(s). Up to 4 EBMs may be connected to the UPS. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each cable. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 16 SmartOnline EBM Installation Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s). Figure 7. Connecting the SmartOnline EBMs Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 17: Control Panel

    High Efficiency mode or on battery Green mode. The UPS is on Battery mode. Orange The UPS is on Bypass mode. Orange The UPS has an active alarm or fault. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 18: Lcd Description

    BATTERY MODE A utility failure has occurred and the UPS is on Battery mode. The UPS is powering the equipment with the battery power. RUNTIME:104MIN Prepare your equipment for shutdown. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 19: Ups Home Menu

    The BATTERY voltage screen tracks the Displays the UPS mode , battery voltage charge level of your connected battery BATT:50.2V 100% and battery charge percentage. bank in terms of voltage and charge percentage. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 20: Display Functions

    CLEAR EVENT LOG clear all the event log. RESET KWH USED is used to reset the RESET KWH USED power used. FACTORY SETT command is used to FACTORY SETT restore factory settings. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 21 DB9-4. Select output signal function for OUTPUT COM SETTINGS OUTPUT RELAY RELAY. Select output signal function for OUTPUT OUTPUT DB9-1 DB9-1. Select output signal function for OUTPUT OUTPUT DB9-8 DB9-8. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 22: User Settings

    Sets the UPS output voltage, [110V] [120V] [125V] UPS must be in standby to IN / OUT SETTINGS choose output voltage setting. 208V* (HV Default) [200V] [208V] [220V] [230V] [240V] Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 23 The alarm triggers when the set percentage of battery charge is reached. BATT LOW TIME 3 MIN* (Default) [0MIN] The alarm triggers when the [3MIN] .. [60MIN] set battery time remaining is reached. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 24 BATTERY] [LOW BATTERY] actuate Output signal [BATTERY FAULT] [BYPASS] parameters through external [UPS OK] [LOAD PROTECTED] contact connector or RS232. [LOAD POWERED] [GENERAL ALARM] [BAT CHARGING] [OVLD PREALARM] [BAT DISCONN] Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 25: Communication Ports

    UPS. The UPS can now communicate with Tripp Lite by Eaton power management software . C C h h a a r r a a c c t t e e r r i i s s t t i i c c s s o o f f t t h h e e c c o o n n t t a a c c t t R R S S 2 2 3 3 2 2 C C o o m m m m u u n n i i c c a a t t i i o o n n P P o o r r t t...
  • Page 26: Remote Control Functions

    R R e e m m o o t t e e C C o o n n t t r r o o l l F F u u n n c c t t i i o o n n s s Programmable Signal Inputs The Tripp Lite by Eaton SmartOnlineUPS incorporates 3 programmable signal inputs: one Remote Power Off (RPO) input terminal, one Remote On/Off (ROO) input terminal, one RS-232 input (pin-4). Signal inputs can be configured see Settings >...
  • Page 27 Programmable Signal Outputs The Tripp Lite by Eaton SmartOnlineUPS incorporates three programmable signal outputs: one relay output, two optocouplers outputs (pin- 1/8). Signal outputs can be configured (COM SETTING->OUTPUT RELAY, OUTPUT DB9-1,OUTPUT DB9-8 > in 4.5 User Settings...
  • Page 28 Common Connectivity Cards Connectivity cards allow the UPS to communicate in a variety of networking environments and with different types of devices. The Tripp Lite by Eaton SmartOnlineUPS models have one available communication bay for the following connectivity cards: •...
  • Page 29: Tripp Lite By Eaton Poweralert Software Suite

    C C y y b b e e r r s s e e c c u u r r i i t t y y Tripp Lite by Eaton is committed to minimizing the Cybersecurity risk in its products and deploys cybersecurity best practices and latest cybersecurity technologies in its products and solutions, making them more secure, reliable and competitive for our customers.
  • Page 30: Cybersecurity

    Cybersecurity Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 31 O O p p e e r r a a t t i i n n g g m m o o d d e e s s The Tripp Lite by Eaton SmartOnline UPS front panel indicates the status through the front panel indicators, See section 4.1 Control...
  • Page 32: Return Of Ac Power

    10 ms when utility fails. Transfers to High Efficiency mode will be active after 5 minutes of Bypass voltage monitoring: if Bypass quality is not in tolerance, then the UPS will remain in Online mode. Eaton recommends to use the HE mode only to protect IT equipment. To set the High Efficiency mode:...
  • Page 33: Configuring The Battery Settings

    The log retains 50 events with the most recent event listed as the first event. Press the ESC button twice to exit back to the “4.3 UPS Home Menu” menu . Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 34: Retrieving The Event Log

    Retrieving the Event Log Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 35 W W h h e e n n t t o o r r e e p p l l a a c c e e b b a a t t t t e e r r i i e e s s Eaton UPS batteries have an expected life span of 3-5 years. You should take proactive steps to ensure you replace your batteries for optimal operation and reliability.
  • Page 36: Replacing Batteries

    ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter wiring can cause injury. • Disconnect charging source prior to connecting or disconnecting battery terminals. The internal battery is heavy. Use caution when handling heavy batteries. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 37 Replacing batteries Figure 11. Battery Replacement Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 38: "6.5 Recycling The Used Equipment

    The front panel displays "Battery test in progress" and the percentage of the test completed. NOTE The UPS load percentage must be greater than 10% in order to run a battery test. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 39 Eaton, Powerware, and BladeUPS are registered trademarks of Eaton Corporation or its subsidiaries and affiliates. Phillips and Pozidriv are registered trademarks of Phillips Screw Company. ECopyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be reproduced in any way without the express written approval of Eaton Corporation.
  • Page 40 Recycling the used equipment Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 41 The UPS does not provide the expected The batteries need charging or service. Apply utility power for 48 hours to charge backup time. the batteries. If the condition persists, contact your service representative. Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 42 DC BUS- TOO HIGH /PSDR damaged /CNTL damaged Overload/improper load type/PSDR/CNTL damaged DC BUS+ TOO LOW Overload/improper load type/PSDR/CNTL damaged DC BUS- TOO LOW Overload/improper load type/PSDR/CNTL damaged DC BUS UNBALANCE Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 43 Ambient temperature is high AMB. TEMP. ALARM the ventilation is blocked Frequency out of range Check AC Freq AC FREQ NOT OK Voltage out of range AC VOLT NOT OK Check AC Volt Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 44 Check overload pre-alarm setting and OVLD PREALARM 102%(default), settable from load HMI. Output power overload, Max Please check the load capacity POWER OVERLOAD (P,S) > L2 (L2 = 102%) Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 45 S S e e r r v v i i c c e e a a n n d d S S u u p p p p o o r r t t If you have any questions or problems with the UPS, call the Eaton technical support helpdesk at 800–356–...
  • Page 46 Service and Support Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 47 73.6 / 33.4 8.4 x 13.6 x 16.2 / 214 x 346 x 412 SU3000XLCD 41.9 / 19 6.3 x 9.9 x 15.2 / 160 x 252 x 387 BP36V Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 48 SU700XLCD 79.5% SU1000XLCD Efficiency SU1500XLCD SU2200XLCD SU3000XLCD Sync with line ±5% of nominal line frequency (outside this ±0.5% of auto-selected Frequency Regulation range: ±0.5% of auto-selected nominal frequency) nominal frequency Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 49 (2) NEMA 5–20R Primary (2) NEMA 5–20R + (1) NEMA L5–20R SU2200XLCD Group 1 (2) NEMA 5–20R Group2 (1) NEMA L5–30R Primary SU3000XLCD (2) NEMA 5–20R Group1 (2) NEMA 5–20R Group2 Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 50 Sealed, maintenance-free, valve-regulated, lead-acid, with minimum 3-year float Type service life at 25 °C (77 °F). Lifetime is reduced above 25°C (77°F) EBM Battery Cable Length 400 mm / 15.75 in Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 51 Model Specifications Tripp Lite by Eaton SmartOnline Series User Guide 614-21326—Rev 01...
  • Page 52 614-2132601 614-21326 01...

Table of Contents