Before You Call - Seiko SLP120 User Manual

Technical Support and Service
Appendix C
Technical Support is provided to assist with problems in the
setup or use of your SLP. To assist us in best handling your
support requirements, please review the following section.

Before You Call . . .

Check the Readme file that is included with the Smart
Label program. This file contains the most up-to-date
information about the Smart Label program.
Refer to the Troubleshooting topic in the on-line help.
Review the commonly asked questions in Appendix B.
If you think a repair is necessary, follow the instructions
in the following "Service for your Smart Products" sec-
tion.
If you are not sure if your SLP needs repair, or if you have
other technical support questions, please refer to the back
cover of this guide for SLP Technical Support phone
numbers.
C-2 Smart Label Printer Models 220 and 120