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Faulty scanning
Network connection problem No printing.
The back side of paper gets
smeared.
Graphic or text is enlarged on
printouts in the carriage
movement direction.
Graphic or text is enlarged on
printouts in the paper feed
direction.
Smearing in disc label
*2
printing
.
Streaks on the printed disc
*2
label
.
No scanning.
Streaks or smears on the
scanned image.
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the print head)
(1) Clean the inside of the machine.
(2) Perform bottom plate cleaning.
(3) Examine the platen ink absorber.
(4) Examine the paper eject roller.
(5) Replace the following item(s):
- The part in the paper path causing the
smearing
(1) Confirm that the carriage slit film is free
from smearing or scratches:
- Cleaning of the timing slit film.
(2) Replace the following item(s):
- Timing slit strip film
- Carriage unit
- Logic board ass'y
- Scanner unit (for copying)
(1) Confirm that the LF / EJ slit film is free
from smearing or scratches:
- Cleaning of the LF / EJ slit film.
(2) Replace the following item(s):
- Timing slit disk feed film, or timing slit
disk eject film
- Timing sensor unit
- Platen unit
- Logic board ass'y
- Scanner unit (for copying)
(1) Check if the printable disc is the
recommended one or not:
- Change of the printer driver settings
(2) Replace the following item(s):
- CDR tray ass'y
- Pressure roller unit (if smearing is heavy)
- Platen unit
(1) Confirm cable connection (CIS cable).
(2) Replace the following item(s):
- Scanner unit
- Logic board ass'y
(1) Clean the platen glass and the document
pressure sheet.
(2) Confirm the position of the document
pressure sheet.
(3) Replace the following item(s):
- Scanner unit
- Document pressure sheet
- Logic board ass'y
(1) Examine if printing is performed properly
via USB connection.
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