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QUESTIONS, PROBLEMS, MISSING PARTS? BEFORE RETURNING TO THE STORE,
CALL HOME DECORATORS COLLECTION CUSTOMER SERVICE
8 A.M. - 7 P.M., EST, MONDAY - FRIDAY, 9 A.M. - 6 P.M., EST, SATURDAY
We appreciate the trust and confidence you have placed in Home Decorators Collection through the purchase of this Fireplace. We strive to
continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home
USE AND CARE GUIDE
WHITTINGTON ELECTRIC FIREPLACE
1-800-986-3460
HOMEDEPOT.COM/HOMEDECORATORS
improvement needs. Thank you for choosing Home Decorators Collection!
THANK YOU
1005207104/312727389/23WM597-PI54
1005207108/312727375/23WM597-PI35
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Summary of Contents for Home Decorators Collection 23WM597-PI54
- Page 1 THANK YOU We appreciate the trust and confidence you have placed in Home Decorators Collection through the purchase of this Fireplace. We strive to continually create quality products designed to enhance your home. Visit us online to see our full line of products available for your home...
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Page 2: Table Of Contents
Table of Contents Maximum Load Warning ........... 2 Package Contents .............. 7 Safety Information ............. 3 Assembly ..............8 Warranty ..............5 Operation ..............16 Pre-Assembly ............. 6 FCC/IC Information ............19 Hardware Included ........... 6 Care & Cleaning ............19 Product Specifications ............ -
Page 3: Safety Information
Safety Information Please read and understand this entire manual before attempting to assemble, operate or install the product. If you have any question regarding the product, please call customer service at 1-800-988-7021, 8 a.m.-7 p.m., EST, Monday-Friday, WARNING: Under no circumstances should this fireplace be 9 a.m. - Page 4 Safety Information (continued) NOTE: Use care in assembling your new fireplace. Take your time and use the hardware provided and a quality Phillips head screwdriver. Never overtighten bolts. • Do not sit on any part of the mantel. • It is recommended to work on a soft surface like a rug or to lay out a blanket to protect the furniture from getting scratched during the assembly process.
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Page 5: Warranty
Warranty Warranty 1 Year Limited Warranty: The manufacturer warrants that your new Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. Install and operate this appliance in accordance with the installation and operating instructions furnished with the product at all times. -
Page 6: Pre-Assembly
Pre-Assembly HARDWARE INCLUDED Part Description Part Number Quantity Screw- 3.5 x 15 mm PH-SCRNKL008 Bolt- 6.3 x 25 mm PH-BLTBLK001 Flat Washer PH-WSRBLK001 Wood Dowel PH-DWLNTL001 Cam Lock Screw PH-KDBZNC001 Cam Lock Connector PH-KDCZNC001 Screw- 4 x 50 mm PH-SCRBLK006 Screw- 3.5 x 12 mm PH-SCRBLK013 Bolt- 6.3 x 12 mm... -
Page 7: Package Contents
Pre-Assembly (continued) PACKAGE CONTENTS NOTE: All panels are labeled left and right as viewed from the front of unit. Part Description Quantity Bottom Shelf Left Surround Panel Right Surround Panel Top Surround Panel Left Decorative Surround Panel Right Decorative Surround Panel Top Panel Top Decorative Surround Panel Left Side Panel... -
Page 8: Assembly
Assembly Preparing the surround panel Locate the Top Surround Panel (D). Insert the Wood Dowels (DD) into the pre-drilled holes on the edge of the Top Surround Panel (D) where indicated. Locate the Left Surround Panel (B) and the Right Surround Panel (C). - Page 9 Assembly (continued) Attaching the surround bracket Find the pre-attached Metal Plates (NN) located on the Top Decorative Surround Panel (H). Rotate each bracket to span across the edges of each Decorative Surround Panel (E, F). Secure each bracket with a Screw (AA). Securing the surround assembly Align Washers (CC) over the pre-drilled holes of the Top Decorative Surround Panel (H).
- Page 10 Assembly (continued) Attaching the side panels Locate the Left Side Panel (I) and the Right Side Panel (J). Align pre-drilled holes on the edges of each Side Panel (I, J) with the previously installed cam lock screws and wood dowels from step 6. Secure the cam lock screws in the Left Side Panel (I) by inserting the Cam Lock Connectors (FF) into the pre-drilled holes as shown.
- Page 11 Assembly (continued) Preparing the base back panel Locate the Base Back Rail (M) and Base Front Rail (N). Align Plastic Connector Blocks (JJ) with pre-drilled holes on the Base Back Rail (M) and Base Front Rail (N). Insert bolts (II) through the Plastic Connector Blocks (JJ) as shown.
- Page 12 Assembly (continued) Attaching the front base panel Align the Front Base Rail (N) with the previously assembled base rails. Secure with Bolts (II) through the Plastic Connector Blocks (JJ) using a Phillips screwdriver. Assembling the base Attaching the base Locate the Bottom Shelf (A). Align the Bottom Shelf (A) with the center assembly.
- Page 13 Assembly (continued) Preparing the top of the assembly Insert Wood Dowels (DD) into the pre-drilled holes in the top edges of the main assembly. Preparing the top panel Attaching the top panel for assembly Place the Top Panel (G) onto the main assembly by Locate the Top Panel (G) and place onto a flat surface.
- Page 14 Assembly (continued) Installing the fireplace insert Lift the Fireplace Insert (O) carefully into the back of the unit and center in the fireplace insert opening. Do not drag the fireplace insert across the base as it may scratch your unit. Reinforcing the insert assembly Secure the electric fireplace to the surround panels using Screws (HH).
- Page 15 Assembly (continued) Installing the tipping restraint hardware When the Tipping Restraint Hardware (KK) is properly installed, it can provide protection against unexpected tipping of the Unit due to small tremors, bumps or climbing. Each Tipping Restraint Hardware (KK) includes one Unit Anchor, one Wall Anchor, one Anchor Tether, and four Anchor Screws.
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Page 16: Operation
Operation Operation NOTE: The control panel can be accessed at the upper-right corner of the insert. Powering the fireplace Adjusting the flame There are 5 brightness levels that can be selected and OFF Push the Power button to supply power to all (00) setting. - Page 17 Operation (continued) Replacing the remote control battery Disposing of used batteries The battery may contain hazardous substances that When the remote control stops operating or its range could endanger the environment and human health. seems reduced, it is time to replace the batteries with new ones.
- Page 18 Operation (continued) Power cord information This heater is for use on 120 volts. The cord has a plug as shown in the figure. Connect to properly grounded outlets only. Do not use a 2 prong adapter. Never use with an extension cord or relocatable power tap (outlet/ power strip).
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Page 19: Fcc/Ic Information
FCC/IC Information WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. -
Page 20: Troubleshooting
Troubleshooting PROBLEM ROOT CAUSE CORRECTIVE ACTION Fireplace has reached set temperature. Fireplace stopped heating before reaching Set Fireplace to a higher temperature or Temperature around fireplace might be a few the desired temperature. always “on”. degrees higher than other area in the room. Unplug the fireplace, remove the back panel of the fireplace and check that the The thermostat sensor is... - Page 21 Troubleshooting (continued) PROBLEM ROOT CAUSE CORRECTIVE ACTION Flame effect works but heater With the power on press and hold the POWER function does not and the emberbed button on the control panel for 10 seconds. The heater is disabled. flashes when the Heater button is Once re-enabled the emberbed lights will pressed.
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Page 22: Replacement Parts
Replacement Parts For replacement parts, call our customer service department at 1-800-986-3460, 8 a.m.-7 p.m., EST, Monday-Friday, 9 a.m. - 6 p.m., EST, Saturday. Part Description Qty. Flame Circuit Board Flame Generator Driver Mode Emberbed with Log Set Control Panel Circuit Board Main Circuit Board Thermostat Sensor Blower / Heater Assembly... - Page 23 Notes Operation HOMEDEPOT.COM/HOMEDECORATORS Please contact 1-800-986-3460 for further assistance.
- Page 24 Questions, problems, missing parts? Before returning to the store, call Home Decorators Collection Customer Service 8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m.- 6 p.m., EST, Saturday 1-800-986-3460 HOMEDEPOT.COM/HOMEDECORATORS Retain this manual for future use.
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