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Mitel 6920 IP Quick Reference Manual

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Mitel 6920 IP
7
8
HOTDESK
+
Tap the
softkey
Hotdesk
+
Tap the
softkey
Login
+
Enter your extension number
+
Press # (pound)
+
Enter PIN (default is 1111)
+
Press # (pound)
Please Note:
Your voice mailbox PIN # and Hotdesk PIN
# are the same. Once you setup your
mailbox and reset your voicemail PIN; your
Hotdesk PIN will be changed as well.
1
2
3
4
5
6
INTERNAL CALLS
+
Pick up the handset (optional)
+
Dial the extension number
Called party's phone will ring
+
MAKING A CALL
+
Lift the Handset OR
+
Press
+
Dial 9 for an outside line
+
Dial the 10 digit telephone number
ANSWERING A CALL
+
Lift the Handset OR
+
Press
LCD Screen
1
2
Programmable Keys
3
Soft Keys
4
Navigation Keys/Select
Button
5
Dial Pad
6
Fixed Function Keys
7
Handset
(Optional cordless
handset shown)
8
Speaker
6 programmable, multi-function, self-labeling keys allowing up
to 18 specific functions
4 intuitive state sensitive softkeys
(Speaker/Headset)
(Speaker/Headset)
Quick Reference Guide
Fixed Function Keys
Contacts
Call History
Voicemail
Settings
Volume
ENDING CALLS
+
Hang up or press
(Goodbye)
TRANSFER A CALL
While connected to a live call
+
Tap the
softkey
Transfer
+
Dial the desired number
+
Hang up OR wait for the called party to
answer, announce the transfer, then hang
up
TRANSFER TO VOICEMAIL
While connected to the caller
+
Press
+
Dial the extension number
+
Hang up to complete transfer
Goodbye
Redial
Hold
Mute
Speaker /
Headset

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Summary of Contents for Mitel 6920 IP

  • Page 1 Mitel 6920 IP Quick Reference Guide Fixed Function Keys LCD Screen Goodbye Programmable Keys Contacts Soft Keys Call History Redial Voicemail Hold Navigation Keys/Select Button Settings Mute Dial Pad Speaker / Volume Fixed Function Keys Headset Handset (Optional cordless handset shown)
  • Page 2 Mitel 6920 IP Quick Reference Guide HOLD CUSTOMIZE YOUR NEW PHONE! ACD KEY To place a call on Hold Simply program the buttons on your phone Press (Hold) These features are only applicable to Agents in and ACD Hang up or place another call Call Group.
  • Page 3 The Contacts application is your personal phone book and directory, number. It is the default screen displayed when the phone is in an idle conveniently stored within your phone. The Mitel MiVoice 6920 IP phone state. supports a localized Personal contact folder as well as enhanced functionality allowing for interoperability with LDAP (corporate) directories.
  • Page 4 NuPoint Voicemail Quick Reference Guide SETTING UP YOUR MAILBOX WHILE LISTENING TO A MESSAGE + Press the voicemail key + Press to pause for 30 seconds Voicemail Flowchart + Enter temporary passcode 1111 + Press to move back 5 seconds + Press to move forward 5 seconds The voicemail system tutorial will walk...