Faq - TCL C935U User Manual

7 FAQ

No power
• Make sure the AC power cord and AC input connector
are connected properly.
• Make sure there is power supply.
• Make sure the Soundbar has turned on.
No sound
• Make sure the audio cable is connected to the Soundbar
and your device.
• Make sure you have selected the correct source.
• Press up button to increase the volume level.
• Make sure the Soundbar is not muted.
Low voice
• Use the remote control to adjust the volume.
• May opend Night mode, please press
down button to exit the Night mode.
* Other EQs cannot be selected in Night Mode.
The remote control does not work.
• Make sure you have selected the correct source.
• Make sure the distance of remote control and the
Soundbar is within operational range.
• Make sure the battery is correctly inserted and is
working.
• Make sure the remote control is close to the remote
control sensor of the Soundbar.
I hear distorted sound.
• Make sure all cables are properly connected.
• Make sure you have selected the correct source.
• Make sure the TV is muted if you play audio from the TV.
I cannot find the Bluetooth name of this Soundbar on
my Bluetooth device.
• Make sure the Bluetooth function is activated on your
Bluetooth device.
• Make sure the Soundbar has paired with your Bluetooth
device.
43
and use up/