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7 FAQ
No power
•
Make sure the AC power cord and AC input connector
are connected properly.
•
Make sure there is power supply.
•
Make sure the Soundbar has turned on.
No sound
•
Make sure the audio cable is connected to the Soundbar
and your device.
•
Make sure you have selected the correct source.
•
Press up button to increase the volume level.
•
Make sure the Soundbar is not muted.
Low voice
•
Use the Remote Control to adjust the volume.
•
May opend Night mode, please press
down button to exit the Night mode.
* Other EQs cannot be selected in Night Mode.
The Remote Control does not work.
•
Make sure you have selected the correct source.
•
Make sure the distance of Remote Control and the
Soundbar is within operational range.
•
Make sure the battery is correctly inserted and is
working.
•
Make sure the Remote Control is close to the Remote
Control sensor of the Soundbar.
I hear distorted sound.
•
Make sure all cables are properly connected.
•
Make sure you have selected the correct source.
•
Make sure the TV is muted if you play audio from the TV.
I cannot find the Bluetooth name of this Soundbar on
my Bluetooth device.
•
Make sure the Bluetooth function is activated on your
Bluetooth device.
•
Make sure the Soundbar has paired with your Bluetooth
device.
and use up/
34
TCL support:
Please visit www.tcl.com
WE ARE
READY TO
HELP
contact us first
with any questions
TAKE CARE WHEN
REMOVING THE Soundbar
Copyright © 2023 TCL. All rights reserved.
P733W-AU_EN_UM_V1.0
35
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