Replacing The Oven Lamp; Customer Service - Gaggenau BOP 250/251 611 Use And Care Manual

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Replacing the oven lamp

You can replace the oven lamp. You can obtain
temperature-resistant halogen lamps (60 W/230 V/G9)
from after-sales service or trade dealers. Use the same
type of halogen bulbs only.
9
WARNING
Risk of electric shock
When you replace the oven interior lamp, the
contacts of the lamp holder are live. Before
replacing the lamp, remove the power plug or
deactivate the circuit breaker or fuse in the fuse
box.
9
WARNING
Risk of burns
Lamps become very hot when switched on. There
is still a risk of burning your skin for some time
after they have been switched off. Allow lamps to
cool down before replacing them.
Note: Always use a dry cloth to remove the halogen
lamp from its packaging. This lengthens the lamp's
useful life.
Proceed as follows
1
Undo the screw on the lamp cover. The lamp cover
folds down.
2
Take out the halogen lamp. Insert the new halogen
lamp.
3
Fold up and screw down the lamp cover.
4
Switch on the fuse in the fuse box again.
Replacing the glass cover
The glass cover in the oven must be replaced if it is
damaged. You can obtain covers from after-sales
service. Always specify the E number and the FD
number of your appliance.

Customer service

If your appliance needs repairs, our customer service is
there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the
least amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. You will find the type
plate with these numbers on the bottom of the
appliance. To avoid having to search for a long time
when you need it, you can enter your appliance data and
the customer support telephone number here.
E-Nr.
O
Customer Service
Please read the use and care instructions provided with
your appliance. Failure to do so may result in an error in
using the appliance. This could result in a service call
that instead of fixing a mechanical issue is only needed
for customer education. Such calls are not covered by
the appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
USA
877 442 4436
toll-free
877 442 4436
CANADA
toll-free
You can rely on the manufacturer's expertise. Rest
assured that the repair will be handled by trained
service technicians who have the original replacement
parts for your appliance.
C u s t o m e r s e r v i c e
FD-Nr.
33

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