Emergency Assistance With Ecall; Roadside Assistance - Volvo V60 TWIN ENGINE 2019 Owner's Manual

Emergency assistance with eCall

Press the SOS button to contact a service
centre, or the closest emergency call centre
in an emergency situation.
To summon help in case of illness, external
threats to the car or passengers, the closest
emergency call centre can be alerted manually
by depressing the SOS button for at least
2 seconds. The emergency call centre is noti-
fied and told of the car's position
attempts to establish verbal contact with the
driver in order to agree what assistance is nee-
ded.
NOTE
The SOS button is only designed for emer-
gencies and must only be used in the event
of an accident, illness or an external threat
to the car and its passengers. The ON
CALL button must be used in the event of
problems with the car.
Related information
eCall (p. 562)
•
Automatic collision alarm with eCall
•
(p. 562)
Roadside Assistance (p. 563)
•
3 Applies to certain markets.
4 Applies to certain markets.
3

Roadside Assistance

Summon assistance if you have problems
with the car by pressing the ON CALL button
in the car's roof.
Press the ON CALL button in the car's roof for
at least 2 seconds if you have a puncture, run
out of fuel or your battery runs out of charge,
for example. Verbal contact is established with
a roadside assistance company that can send
help to the car.
3
, etc., and
Related information
eCall (p. 562)
•
Automatic collision alarm with eCall
•
(p. 562)
Emergency assistance with eCall (p. 563)
•
4
ECALL
563