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SOS Call
1.
Push the SOS Call button on the Rearview Mirror.
NOTE:
In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
Rearview Mirror.
2.
The LED light located between the SOS and Assist
buttons on the Rearview Mirror will turn green once a
connection to a SOS operator has been made.
3.
Once a connection between the vehicle and a SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4.
You should be able to speak with the SOS operator
through the vehicle audio system to determine if
additional assistance is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
NOTE:
Your vehicle may be transmitting data as autho-
rized by the subscriber.
Once a connection is made between the vehicle's
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis-
tance is needed. Once the SOS operator opens a
voice connection with the vehicle's SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle's SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5.
The SOS operator may attempt to contact appropriate
emergency responders and provide them with
important vehicle information and GPS coordinates.
IN CASE OF EMERGENCY
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer-
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle's oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle's
electrical system. Do not add aftermarket electrical
equipment to the vehicle's electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle's elec-
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI-
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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