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BEFORE YOU CALL
Steam-Clean Problems
Problem
Oven racks discolored or do not
slide easily.
Soil not completely removed after
steam clean.
Other Problems
Problem
Appliance is not level.
Cannot move appliance easily.
Appliance must be accessible for
service.
Oven light does not work.
Cause / Solution
Oven racks left in oven cavity during steam clean. Remove oven racks from
oven cavity before starting a steam-clean cycle. Clean by using a mild
abrasive cleaner following manufacturer's instructions. Rinse with clean
water, dry, and replace in oven.
Steam clean was interrupted. Review instructions on "Steam Clean" on
page 28.
Excessive spills on oven bottom. Remove excessive spills before starting
steam clean.
Failure to clean soil from the oven frame, the door liner outside the oven
door gasket, and the small area at the front center of the oven bottom.
These areas are not in the steam-cleaning area, but get hot enough to burn
on residue. Clean these areas before starting the steam-cleaning cycle.
Burned-on residue can be cleaned with a stiff nylon brush and water or a
nylon scrubber. Be careful not to damage the oven gasket.
Cause / Solution
Be sure the floor is level, strong, and stable enough to adequately support
the range.
If the floor is sagging or sloping, contact a carpenter to correct the situa-
tion.
Poor installation. Place the oven rack in the center of the oven. Place a
level on the oven rack. Adjust the leveling legs at the base of the appliance
until the rack is level.
Kitchen cabinet alignment may make range appear not level. Be sure cabi-
nets are square and have sufficient room for appliance clearance.
Cabinets not square or are built in too tightly. Contact the builder or install-
er to make the appliance accessible.
Carpet interferes with appliance. Provide sufficient space so the appliance
can be lifted over carpet. Installation over carpet is not advised. See the
installation instructions for guidelines specific to your appliance.
Be sure the oven light is secure in the socket. See "Replacing the Oven
Light" on page 32.
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