SPAN Encore Series Use And Care Manual
  1. Manuals
  2. Brands
  3. SPAN Manuals
  4. Medical Equipment
  5. Encore Series
  6. Use and care manual

SPAN Encore Series Use And Care Manual

Resident care bed with glidealign® retractability
Hide thumbs

Advertisement

Table of Contents

Use and Care Manual
series
––
Resident Care Bed
®
with GlideAlign
retractability
Series
PRECISION.
PROTECTION.
PERFORMANCE.
WARNING!
To avoid injury, read this manual before using the bed.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Encore Series and is the answer not in the manual?

Questions and answers

Brook
April 16, 2025

Where can I find a "service/repair/parts" manual?

0
2 comments:
Brook
April 16, 2025

Need parts for Encore bed.

0
Mr. Anderson
May 8, 2025

The service manual for the SPAN Encore Series is included in the Use and Care Manual under sections such as Maintenance (page 21), Troubleshooting Tips (page 24), and Operating Instructions (page 16).

This answer is automatically generated

0

Subscribe to Our Youtube Channel

Related Manuals for SPAN Encore Series

Summary of Contents for SPAN Encore Series

  • Page 1 Use and Care Manual series –– Resident Care Bed ® with GlideAlign retractability Series PRECISION. PROTECTION. PERFORMANCE. WARNING! To avoid injury, read this manual before using the bed.

  • Page 2: Table Of Contents

    Span Medical Retractable Bed MC9R / Series Table of Contents Classifications and Icons ............................3 Safety Precautions ............................... 4 Product Specifications ............................8 Safety Label Locations ............................10 Assembly Instructions ............................11 Operating Instructions ............................16 Maintenance ............................... 21 Troubleshooting Tips ............................24 EMC (Electromagnetic Compatibility): User Information and Guidance Tables ..........

  • Page 3: Classifications And Icons

    Span Medical Retractable Bed MC9R / Series Classifications and Icons The International Electrotechnical Commission (IEC) requires use of symbols to improve readability and increase understanding of the content. ® Symbols and Marking used on the MC9R/Encore Series Beds WARNING!/CAUTION! Symbol is used to identify situations or actions that may cause severe injury or death to you or to other persons.

  • Page 4: Safety Precautions

    Span Medical Retractable Bed MC9R / Series Safety Precautions WARNING! For your safety, the information in this manual must be followed to minimize the risk of electric shock, fire, or to prevent property damage, personal injury, or loss of life.
  • Page 5 Span Medical Retractable Bed MC9R / Series Safety Precautions WARNING! If a resident/patient’s mental or physical condition could lead to resident/patient entrapment, the mattress support platform should be left in the flat position when unattended. Failure to do so could result in injury or death.
  • Page 6 WARNING! Do not use any replacement parts or accessories not manufactured, marketed, or provided by Span Medical Products Canada on any Span bed. Use of unapproved replacement parts may result in injury or death. WARNING! The side rails should always be in the up position when the patient is left unattended.
  • Page 7 To learn more about the entrapment zones, assessment methods and guidelines for compliance with the entrapment regulation visit the FDA and Health Canada websites. Span Medical Products Canada is available to work with customers to minimize the risk of patient entrapment. WARNING! Always evaluate patients for and guard against patient risk of side rail entrapment in accordance with medical protocols.

  • Page 8: Product Specifications

    Span Medical Retractable Bed MC9R / Series ® The MC9R/Encore bed is designed for a safe working load of 600 lbs (272 kg). Body weight should be evenly distributed over the surface of the bed. Do not lay, sit, or lean in such a way that the entire body weight is placed only on a raised head or foot section of the bed.
  • Page 9 Optional (Weight: 21.5 lb) Trapeze - Patient Helper Bracket and Bar Optional (Weight: 43 lb) Mattress Proper sized mattress with special firm borders to prevent patients from being trapped between the mattress and rail. Contact your SPAN representative for mattress sizing recommendations.

  • Page 10: Safety Label Locations

    Span Medical Retractable Bed MC9R / Series Safety Label Locations...

  • Page 11: Assembly Instructions

    Make sure that all parts are included prior to disposing of the packaging material and immediately report any missing parts to Span Medical Products Canada Customer Service. MANUFACTURER DISCLAIMER: Specifications are subject to change without notice, Span Medical Products Canada reserves the right to continuously improve its products. Illustrations are intended to represent the...
  • Page 12 Span Medical Retractable Bed MC9R / Series Before operating it is critical to reset the bed ® To reset the MC9R/Encore control box Ensure resident/patient is not in the bed. With the decks up or down and bed horizontal at any height (i.e., bed not in Trendelenburg or Reverse...
  • Page 13 Span Medical Retractable Bed MC9R / Series Assembly Instructions Bed Set-Up The MC9R/Encore ® bed is approved for operation in a dry environment. To operate the bed, plug the Power Supply Cord running from the patient left hand side of the frame into a three prong 120 V hospital grade wall receptacle.
  • Page 14 Span Medical Retractable Bed MC9R / Series Assembly Instructions Assembly of Baseboard Bumper Tools Required: None Procedure: Assemble Baseboard Bumper (1) by inserting the wire end into a caster bracket hole (2) as shown in Figs 5A to 5C. Flexing the Baseboard Bumper wire, repeat on the opposite side.
  • Page 15 Span Medical Retractable Bed MC9R / Series Assembly Instructions Mattress Stop Assembly Tools Required: 5/32” Allen Key There is one type of bolt-on mattress stop which is mounted on the Foot Deck, depending on the presence of the extender kit. Please refer to the table below. All mattress stops must point upwards.

  • Page 16: Operating Instructions

    Span Medical Retractable Bed MC9R / Series Operating Instructions ReadyWide ® integrated expansion ® expansion is operated by pushing both spring ReadyWide buttons and sliding the expander in or out until both spring buttons are seated in the desired holes (please see Fig 8).
  • Page 17 Span Medical Retractable Bed MC9R / Series Operating Instructions LOCKED DIRECTIONAL LOCK HINGE Patients tend to use the bed for support when getting in or out of bed. Patients could be injured if the bed moves Fig 10A sideways. To guard against this risk, engage the Directional Lock Hinges.
  • Page 18 Span Medical Retractable Bed MC9R / Series Operating Instructions BED CONTROLS ® The MC9R/Encore Bed is electrically operated using Pendant buttons as follows: Down BACK DECK OPERATION 1. To raise, press and hold UP button. To lower, press and hold DOWN button.
  • Page 19 Span Medical Retractable Bed MC9R / Series Operating Instructions Reverse Trendelenburg Lock/Unlock Trendelenburg ® SmartStop Low Height Zone Indicator Rapid Head Deck Lowering Under Bed Light Down Head Knee Bed Hi/Low Auto Contour Comfort Chair Deck Deck FOOT END (STAFF) CONTROLLER...
  • Page 20 Span Medical Retractable Bed MC9R / Series Operating Instructions BACK-UP BATTERY The bed comes with internal or External Battery Back-up option. The Back-up Battery is for use when there is a power outage, or the bed needs to be operated where there is no power source nearby.

  • Page 21: Maintenance

    Span Medical Retractable Bed MC9R / Series Maintenance CLEANING ® The MC9R/Encore bed can be cleaned with warm water and a mild detergent or diluted disinfectant like Dynakil Plus or the PH7Q Ultra Neutral pH. Use a damp cloth or a sponge to clean all exposed surfaces of the bed.
  • Page 22 NOTE: Span Medical Products Canada will make available any resource material required for service personnel to perform maintenance of parts deemed as “repairable by service personnel” by Span.
  • Page 23 Span Medical Retractable Bed MC9R / Series Maintenance Note: Accessories not listed should be inspected as applicable. Date Comments...

  • Page 24: Troubleshooting Tips

    Span Medical Retractable Bed MC9R / Series Troubleshooting Tips ® MC9R/Encore Electrical Schematic CONTROL BOX PORTS FOOT ACTUATOR (Green) HI/LO FOOT ACTUATOR (Yellow, OUTSIDE) HI/LO HEAD ACTUATOR (Yellow, INSIDE) HEAD ACTUATOR (Red) PENDANT BACKUP BATTERY A flat screwdriver is used to open the Fig 16 control box cover.
  • Page 25 If you are still having problems, then please call our Parts and Service Department for assistance at 1-800-268-8671. Do not ship any parts back to Span Medical Products Canada without an RMA (Return Material Authorization) number, they will not be accepted, and no credit will be given.

  • Page 26: Emc (Electromagnetic Compatibility): User Information And Guidance Tables

    Span Medical Retractable Bed MC9R / Series EMC (Electromagnetic Compatibility): User Information and Guidance Tables • Medical electrical equipment needs special precautions regarding EMC and needs to be assembled and put into service according to the EMC information provided in this manual.
  • Page 27 Span Medical Retractable Bed MC9R / Series Guidance and Manufacturer’s Declaration – Immunity The MC9R/Encore ® is intended for use in the electromagnetic environment specified below. The ® customer or user of the MC9R/Encore should ensure that it is used in such an environment.
  • Page 28 Span Medical Retractable Bed MC9R / Series Guidance and Manufacturer’s Declaration – Immunity ® The MC9R/Encore is intended for use in the electromagnetic environment specified below. The ® customer or user of the MC9R/Encore should ensure that it is used in such an environment.

  • Page 29: Customer Support

    Do not disassemble any electrical component parts. 1. Troubleshoot the electrical system (actuators, control box and pendant) to determine the not functioning components. Contact Span Medical Products Canada Parts and Service department if required. 2. Obtain purchasing authority from your facility with a purchase order reference number.

  • Page 30: Parts Order Form

    Span Medical Retractable Bed MC9R / Series Parts Order Form SPAN MEDICAL PRODUCTS CANADA 4658 Ontario St. Beamsville, Ontario Contact Name Canada L3J 0T9 Bed Serial Number(s) Facility Name Address Phone: Fax: Parts Order Date Purchase Order # RMA Number...

  • Page 31: Notes

    Span Medical Retractable Bed MC9R / Series Notes...

  • Page 32: Warranty

    Warranty claim parts must be returned to Span for inspection and testing. If the claim parts are not returned in 45 days of the filing of the RMA, Span reserves the right to initiate a billing invoice for the replacement parts sent to the customer.

This manual is also suitable for:

Encore mc9r

Table of Contents

Save PDF