TABLE OF CONTENTS DOCUMENT SYMBOLS ................................. 2 INTRODUCTION ....................................3 General Description Indications Modes of Operation CONSTRUCTION AND DESIGN FEATURES .......................... 5 Illustration Descriptions..............................5 DIRECTIONS FOR MATTRESS SET-UP Models for flat deck frames, including CareAssist ....................7 ® DIRECTIONS FOR POWERED USE (all models) ........................
DOCUMENT SYMBOLS This manual contains different typefaces and symbols to make the content easier to read and understand: • Standard text – used for regular information. • Boldface text – stresses a word or phrase. • NOTE: - sets apart special information or important instruction clarification. Document Symbols WARNING or CAUTION Direct Current...
Return the unit to Span-America Medical Systems, Inc. for examination and repair. 3. Keep the cord away from heated surfaces. Discontinue use if power cord is damaged or worn.
Page 7
6. Do not place or store product where it can fall or be pulled into a tub or sink. 7. Do not place in or drop into water or other liquid. 8. Do not reach for a product that has fallen into water. Unplug immediately. 9.
CONSTRUCTION AND DESIGN FEATURES 1. Stretch cover with LifeSpan™ fortified healthcare fabric and patented Shear Transfer Zones ™ 5. Control Unit 2. Foam shell with Geo-Matt® topper Airline connections 3. Safety Edge™ bolster system 4. Star Chamber™ air cylinder system P09588, Rev.
CONSTRUCTION AND DESIGN FEATURES Illustration Descriptions 1. LifeSpan™ stretch cover Standard cover features a bi-directional stretch fabric designed to allow full integration of with the user into the surface. Top is made from proprietary LifeSpan™ polycarbonate-fortified Shear Transfer Zones ™ healthcare fabric, which provides unsurpassed resistance to the damaging effects of diluted bleach and other aggressive cleaners and disinfectants.
DIRECTIONS FOR MATTRESS SET-UP Flat deck frames Confirm that the bed frame is appropriate for use with the mattress, and that the length and width of the mattress are appropriate for the frame. If frame is Hill-Rom CareAssist model , ensure that the Custom Care Convertible is the appropriate model ®...
DIRECTIONS FOR POWERED USE All models WARNING: Always plug the power cable securely into the wall outlet. Make sure the wall-mounted outlet will accommodate a heavy duty or hospital-grade plug and that the outlet is in good working order. The plug of the power cord should fit tightly into the wall outlet.
NOTE: In powered mode, elevating the head of bed may require adjusting comfort level to ensure appropriate support, especially if elevated beyond 30° (see “Head of Bed Elevation”, below). With HOB elevated in this way, caregivers may find the following body mass index (BMI) setting suggestions helpful in determining an ideal comfort setting: Suggestions for comfort setting with HOB elevated: BMI 12-20: setting 1;...
AUDIBLE ALARM ON/OFF: When the “Alarm On” light is on, alarm will sound if “Low Pressure” indicator light comes on. Press Alarm button to silence. DISCONNECT / WAIT: RESETTING: The Disconnect function resets the system to the ideal inflation level required for use of the mattress in the non- powered therapy mode without an attached, powered control unit.
ELECTROMAGNETIC OR OTHER INTERFERENCE: Powered use: Other considerations This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to other devices in the vicinity. However, there is no guarantee that interference will not occur in a particular installation.
100: setting 5. TROUBLESHOOTING/PATIENT COMPLAINTS : Occasionally a patient may complain of feeling as if he/she is “sinking into a hole”. 1) Sometimes this occurs when the head of the bed is elevated and the mattress is in either lateral rotation or alternating pressure. This sensation is a combination of the deflation of the cylinders during their cycle and the increased weight of the patient on the sacrum and pelvis when the head of the bed is elevated.
Do not use the mattress if the cover is damaged. BED RAILS: Due to concerns over the possibility of patient entrapment, Span-America recognizes that the use of rails of any length is a matter currently addressed by federal and state laws/guidelines, and by individual facility protocol.
SERVICE: Return the control unit for repair or service to Span-America Medical Systems. Repairs to be performed by manufacturer only. Call 800-888-6752, 8 am – 5 pm EST M-F. WARRANTY: The Custom Care is unconditionally guaranteed against failure due to manufacturing defects under normal use for 24 months for the controller and 5 years for the mattress.
If required, the air control unit can be cleaned. Turn unit off and unplug from wall before cleaning. [Note: The mattress will maintain air with the unit unplugged. The unit will resume previous setting when powered back up]. Wipe down using damp sponge or cloth that has been thoroughly wrung out to remove excess liquid.
Page 19
7. Report any unusual sounds, burning odors, or anything unusual to maintenance personnel. Discontinue use of the power cord immediately and contact Span-America Medical Systems for replacement. Inspect the covers and zipper area for signs of damage, puncture, or wear that could result in Mattress fluid pass-through.
Page 20
±8 kV air ±8 kV air IEC 61000-4-2 ±2 kV for power ±2 kV for power Electrical fast Mains power quality should be that of a typical commercial or hospital environment. transient/burst supply lines supply lines ±1 kV for input/output ±1 kV for input/output IEC 61000-4-4 lines...
Page 21
Rated maximum output Separation distance according to frequency of transmitter power of transmitter 150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2,5 GHz d = 1,2 d = 1,2 d = 2,3 0,01 0,12 0,12 0,23 0,38 0,38...
SPECIFICATIONS Bacteriostatic, flame resistant, fluid-proof, tear resistant COVER: High-density open-cell polyurethane. “THIS PRODUCT MEETS THE REQUIREMENTS OF BUREAU OF ELECTRONIC AND FOAM: APPLIANCE REPAIR, HOME FURNISHINGS AND THERMAL INSULATION TECHNICAL BULLETIN 117-013.” Urethane (main cylinders), and urethane-coated nylon (reservoirs) AIR CYLINDERS: Model No.: 6500 Dimensions: 14.5 x 10 x 5 inches (37 x 25 x 13 cm) CONTROL UNIT...
ORDERING INFORMATION Re-order Re-order #, Catalog Re-order #, Product Name Description #, air line inflation Number Cover only CJ753629 75”L X 36 ”W X 7”H flat deck C1-CJ7536 P09608 system only CJ803629 80”L X 36”W X 7”H flat deck C1-CJ8036 P09605 CJ843629 84”L X 36”W X 7”H flat deck...
Defective control unit Call for Service. Patient exceeds weight limit. Call Span-America for assistance with product selection. Control unit is not turned on. Turn control unit on. Mattress not inflating or patient Ensure secure connection of airlines at control unit and Airlines not connected.
W A R R A N T Y Support Surface (excluding control units): 5 Years Span-America Medical Systems, Inc. (the "Company"), warrants to the original purchaser that the Convertible, or Custom Care therapeutic support surface will be free from defects in materials and workmanship for a period of 5 years...
PRESSUREGUARD CUSTOM CARE PREVENTIVE MAINTENANCE LOG ® ® Date Air Filter Power Cord Mattress Repair Manufacturer: Span-America Serial #: C=Cleaned OK=Okay Date Purchased: R=Repaired/Replaced P09588, Rev. 6 CO # 1848...
Page 29
THIS PRODUCT IS PROTECTED BY ONE OR MORE OF THE FOLLOWING U.S. PATENTS: 6,223,369 • 8,438,682 Additional patents pending. Span-America Medical Systems, Inc. ● Greenville, SC 29615 ● 800-888-6752 ● www.spanamerica.com P09588, Rev. 6 CO # 1848...
Need help?
Do you have a question about the PressureGuard CustomCare and is the answer not in the manual?
Questions and answers