Mac Address Confirmation - Epson C31CJ52121 Technical Reference Manual

• If "Error" is displayed when you click the [Search] on the TM Bluetooth Connector, check
whether:
* The Bluetooth adapter is installed to the computer.
* Bluetooth is ON in the Windows settings.
• If the device is not displayed on the TM Bluetooth Connector or the TM Bluetooth Connector
Status shows "
Check whether:
* The printer is not turned on.
Turn on the printer.
* The printer is 10 m or further away from the computer.
* Confirm that there is no other wireless device, such as a microwave oven and cordless
telephone, that can interfere with the Bluetooth printer.
* If the printer and the computer are placed in different rooms separated by a wall, move the
printer and/or the computer in the same room.
* The printer may not be detected when the search time is short. Try search again with longer
search time.
* While a computer and printer are communicating, the printer cannot be detected by other
computers. Confirm that the printer to be detected is not communicating with any
computer.

MAC Address Confirmation

You can check the printer's MAC address using the following procedures.
• Printing the status sheet
• A printer self-test (Only supported on Ethernet. For wireless, see the status sheet.)
• Using EpsonNet Config (Web version) that can be opened from a web browser
You can check the MAC address for network tethering using the following method.
• Printing the status sheet (MAC Address2)
" after pairing.
Chapter 2 Setup
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