Refund; Chip And Pin - VeriFone VX 675 User Manual

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The terminal will now display the total value of the transaction, including the Cash
Back amount. Press the green Enter key to continue.
The terminal will prompt for a PIN to be entered. Key this in and press Enter to
continue.
The terminal will now communicate with the Bank's Host system and obtain an
AUTH Code. Once complete, a receipt will be printed.
Tear off the merchant receipt copy and select 'Yes' to print the customer copy. The
card can now be removed from the terminal.
The transaction is now complete and the terminal will return to the idle screen.
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Refund

Chip and PIN

From the idle screen, select 'Refund'.
Key in the Supervisor password and press Enter.
The terminal will prompt for the transaction value. Once the desired amount has
been keyed in, press the green Enter button.
If a mistake is made press the yellow back space key to delete the amount and try
again.
The terminal will now communicate with the Bank's Host system and obtain an
AUTH Code. Once complete, a receipt will be printed.
Tear off the receipt and hand to the customer to sign. Compare the signature on the
back of the card with the signature on the receipt.
If you are satisfied that the signatures match, select 'Yes' to complete the
transaction. If you are not satisfied, select 'No' and the transaction will be cancelled.
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