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GS2401
1. Make sure power is on.
2. Correctly connect the cables.
3. If you connect the display with a laptop, please make sure the display is on the right display
mode: extend or duplicate mode.
4. Check whether the side indicator shows green, if not, it means no signal in. Please reboot
your computer or reconnect the cable.
5. Is the signal wire broken or bent? If so, please replace the signal wire.
No signal.
1. Make sure the cables are well connected.
2. If you use a desktop, make sure the HDMI port is plugged into the graphic card on the
tower, but not into the motherboard.
3. If you use a Windows OS computer, make sure to press ''Windows+P'' on keyboard, then
choose Duplicate or Extend. Don't choose Computer Only or Projector Only.
4. If there is no HDMI port on your computer, you need an extra HDMI adapter. We don't
recommend a USB to HDMI adapter. Also, we don't recommend a USB hub. We recommend
DVI/ VGA/ Display Port/ Type-C/ Thunderbolt, etc. to HDMI adapters.
Images are blurred.
Please set the display resolution with 1920 x 1080.
Displays wallpaper & task bar of computer monitor only.
1. It is because you are under extended mode right now. It is a normal situation.
2. If you are not familiar with extended mode, we recommend you to use in Duplicate/Mirror
mode. Windows OS: Press keyboard combination---Windows+P---then choose Duplicate
Mac OS: System Preference---Displays--- Arrangement--- Check "Mirror Displays".
3. If you decide to use in Extended mode. Make sure to choose pen display as Work Area in
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