Troubleshooting - SMC Networks SMCWMR-AG User Manual

9 | Troubleshooting

The SMCWMR-AG EZ-Stream Universal Wireless Multimedia
•
Receiver is not detecting the host PC
If you are using an Ethernet cable to plug the SMCWMR-AG into
o
the network, verify that there is a link light on your network hub or
switch.
If you are connecting the SMCWMR-AG with a wireless Access Point
o
or Router, verify that the network settings are correct. By default
the SSID is "SMC", encryption is disabled and the mode is
Infrastructure on the SMCWMR-AG
Verify that the SMCWMR-AG has a wireless link. Go to the
o
"Settings" menu, click "Device Management" and click "Link
Quality".
If you have more than one network adapter in your host PC, verify
o
that the MediaServer software is enabled to operate on the same
network as the SMCWMR-AG. To do this, go to the "Network
Connection" tab of the MediaServer. Make sure the correct address
is shown in the "IP Address" column relative to your network
adapter. Then click on the appropriate connection.
(Note: If you are enabling the MediaServer on a different
connection, you will be asked to restart it. Press [Yes].)
I cannot hear any sound.
•
If you are using an A/V receiver, please make sure that your
o
receiver is switched to the correct position corresponding to the
location where you connected the media node's Audio L/R outputs.
I have the SMCWMR-AG connected to the TV, but nothing
•
appears on the screen.
Verify that the top LED on the front of the Wireless Multimedia
o
Receiver is ON. This signifies that the SMCWMR-AG is in the boot-
up process.
Verify that the video output cable from the SMCWMR-AG is
o
connected properly to your A/V receiver.