ECO2 Systems SANCO2 GS4-45HPC-D Installation Manual page 36

valves, isolation valves, solenoid valves, electrical switches, pumps, trace heating, fuses or any
other field supplied parts used in the installation of the Eco2 Systems LLC Heat Pump Water
Heater System.
2-7. The Heat Pump Water Heater System must be sized to the hot water demand in accordance
with the guidelines in the current Eco2 Systems LLC Heat Pump Water Heater System literature
and application guides and training information.
2-8. This warranty is for parts only, any and all labor costs associated with diagnosis, removal of the
faulty part and installation of replacement parts will solely be the owner's responsibility except
where covered by the labor warranty section of this warranty.
3. Warranty Exclusions
Repair and replacement work will be carried out as set out in the Eco2 Systems LLC Heat Pump
Water Heater System warranty. However the following exclusions may void the warranty and
may incur additional service charges and/or cost of parts:
3-1. Accidental damage to the Heat Pump Water Heater System or any component, including: Acts
of God, failure due to misuse, incorrect installation, attempts to repair the water heater other
than by an Eco2 Systems LLC accredited service agent or the Eco2 Systems LLC service dept.
3-2. On inspection of the failed system or part, and where it is found there is nothing wrong with the
On inspection of the failed system or part, and where it is found there is nothing wrong with the
Heat Pump Water Heater System; where the complaint is related to excessive discharge from
Heat Pump Water Heater System; where the complaint is related to excessive discharge from
S A N C O 2 W a r r a n t y P o l i c y 1 2 - 0 1 - 2 0 2 0
the temperature and/or the pressure relief valve due to high incoming cold water pressure over the temperature and/or the pressure relief valve due to high incoming cold water pressure over
75 Psi; where there is no flow of hot water due to faulty plumbing; where water leaks are related
75 Psi; where there is no flow of hot water due to faulty plumbing; where water leaks are related
to plumbing and not the Heat Pump Water Heater System or its components; where there is a
to plumbing and not the Heat Pump Water Heater System or its components; where there is a
failure of electricity or water supplies; where the supply of electricity or water does not comply
failure of electricity or water supplies; where the supply of electricity or water does not comply
with relevant codes or acts or is of the incorrect voltage, phase and amperage as required by
with relevant codes or acts or is of the incorrect voltage, phase and amperage as required by
the system; Installation of the GS4-45HPC heat pump(s) with other storage tanks that have not
the system; Installation of the GS4-45HPC/GS4-45HPC-D heat pump(s) with other storage
been specifically approved in writing by Eco2 Systems LLC.
tanks that have not been specifically approved in writing by Eco2 Systems LLC.
3-3. Where the Heat Pump Water Heater System or its component has failed directly or indirectly as
a result of excessive incoming water pressure above 75 Psi.
3-4. The factory supplied pressure relief valve or an ASME approved valve with the same pressure
specification has not been installed or the valve outlet is blocked or corroded.
3-5. Where the heat pump or storage tank has rusted or failed as a result of a corrosive atmosphere.
3-6. Where the unit fails to operate or fails as a result of ice formation in the piping to or from the
Heat Pump Water Heater System. Suitably sized self-regulating trace heating must be installed
around the exposed supply and return piping to and from the heat pump including around the
unit connections whenever the Heat Pump unit is installed in a location where the winter ambient
temperature will fall below 27°F.
3-7. Where the Heat Pump Water Heater System is located in a position that does not comply with
the Heat Pump Water Heater System installation instructions or relevant statutory requirements,
causing the need for major dismantling or removal of cupboards, doors or walls, or use of special
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