ECO2 Systems SANCO2 GS4-45HPC-D Installation Manual page 35

of less than 10,000 Btu/h in addition to a minimum DHW demand of 20 Gallons per day then the
warranty period will be amended to that stated below.
1-3.1. Combined DHW/Heating application ; Heat Pump unit
Eco2 Systems LLC warrants all parts & labor on the SANCO₂ combi system for a period of 2
years from date of installation and a further 5 years on Parts only excluding shipping costs.
Labor costs are paid per the payment cost schedule published by Eco2 Systems LLC and
revised from time to time at Eco2 Systems LLC's requirement.
1-3.2. Combined DHW/Heating application ; Tank
The Storage tank warranty period is unaffected by the usage in a Combined DHW/Heating
system and remains unchanged from the warranty period stated previously.
2. Warranty Conditions – All Residential Applications
2-1. The Eco2 Systems LLC Heat Pump Water Heater System must be installed in accordance with
the installation instructions supplied with the Heat Pump Water Heater System, all relevant
industry practices and in accordance with all applicable relevant plumbing codes plus
statutory/local requirements of the state/province/municipality of the location where the water
heater is installed.
2-2. Where a failed component or Heat Pump Water Heater System is replaced under warranty, the
balance of the original warranty period will remain effective. The replaced part or complete new
Heat Pump Water Heater System does not carry a new warranty.
2-3. Warranty period only applies from the verified date of system installation, if such a date cannot
be verified then the warranty will be deemed to have started using a date calculated after 2 (two)
months have elapsed from the date of unit manufacture.
2-4. Where the Heat Pump Water Heater System is installed in a position that does not allow safe
operating practices, such as not installing a properly size metal drain pan if installed in an area
where leakage from the tank or it's connections would result in damage to the area adjacent to
the heat pump or the storage tank.
S A N C O 2 W a r r a n t y P o l i c y 1 2 - 0 1 - 2 0 2 0
2-5. The cost of accessing the site safely, including the cost of additional materials handling and/or
safety equipment, shall be the owner's responsibility.
2-6. The warranty only applies to the Heat Pump Water Heater System (heat pump & storage tank)
and original or genuine (company) component replacement parts and therefore does not cover
any plumbing or electrical parts supplied by the installer and not an integral part of the Heat
Pump Water Heater System. Such parts would include but not limited to; pressure regulating
valves, isolation valves, solenoid valves, electrical switches, pumps, trace heating, fuses or any
other field supplied parts used in the installation of the Eco2 Systems LLC Heat Pump Water
Heater System.
2-7. The Heat Pump Water Heater System must be sized to the hot water demand in accordance
with the guidelines in the current Eco2 Systems LLC Heat Pump Water Heater System literature
and application guides and training information.
SANCO Heat Pump – Installation Manual
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