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Installation Manual
H3C XE 200/2000 IP PBX
Chapter 1 Product Overview ........................................................................................................ 1-1
1.1 Introduction ........................................................................................................................ 1-1
1.2 XE 200 IP PBX Hardware Features................................................................................... 1-2
1.2.1 Appearance ............................................................................................................. 1-2
1.2.2 System Specifications ............................................................................................. 1-2
1.2.3 LEDs........................................................................................................................ 1-3
1.2.4 Interface Attributes .................................................................................................. 1-4
1.3 XE 2000 IP PBX Hardware Features ................................................................................ 1-5
1.3.1 Appearance ............................................................................................................. 1-5
1.3.2 System Specifications ............................................................................................. 1-6
1.3.3 LEDs........................................................................................................................ 1-6
1.3.4 Interface Attributes .................................................................................................. 1-7
Chapter 2 Installation Preparation............................................................................................... 2-1
2.1 General Site Requirements ............................................................................................... 2-1
2.1.1 Temperature and Humidity...................................................................................... 2-1
2.1.2 Cleanness ............................................................................................................... 2-1
2.1.3 ESD Prevention....................................................................................................... 2-2
2.1.4 Electromagnetic Compatibility................................................................................. 2-2
2.1.5 Lightning Protection ................................................................................................ 2-3
2.1.6 Checking the Rack .................................................................................................. 2-3
2.2 Safety Precautions............................................................................................................. 2-3
2.3 Unpacking Check............................................................................................................... 2-4
2.4 Installation Tools and Devices ........................................................................................... 2-4
Chapter 3 Hardware Installation .................................................................................................. 3-1
3.1 Installation Procedure ........................................................................................................ 3-1
3.2 Installing XE IP PBX to a Fixed Position ........................................................................... 3-2
3.2.1 Freestanding on Table Top ..................................................................................... 3-2
3.2.2 Installing in Cabinet................................................................................................. 3-2
3.3 Connecting Protective Ground Cable ................................................................................ 3-3
3.4 Connecting Console Terminal ........................................................................................... 3-4
3.5 Connecting Ethernet Port .................................................................................................. 3-5
3.6 Connecting Power Cord..................................................................................................... 3-8
3.7 Post-Installation Checkups ................................................................................................ 3-9
Chapter 4 Booting and Configuration ......................................................................................... 4-1
4.1 Booting............................................................................................................................... 4-1
4.1.1 Establishing Configuration Environment ................................................................. 4-1
4.1.2 Powering on XE IP PBX.......................................................................................... 4-4
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Summary of Contents for H3C XE 200 IP PBX
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Page 1: Table Of Contents
Table of Contents Table of Contents Chapter 1 Product Overview ......................1-1 1.1 Introduction ........................1-1 1.2 XE 200 IP PBX Hardware Features................... 1-2 1.2.1 Appearance ......................1-2 1.2.2 System Specifications ..................... 1-2 1.2.3 LEDs........................1-3 1.2.4 Interface Attributes ....................1-4 1.3 XE 2000 IP PBX Hardware Features ................ - Page 2 4.2 Configuration Fundamentals....................4-6 4.2.1 Command Line Interfaces (CLIs) ................4-6 Chapter 5 System Maintenance ....................5-1 5.1 XE 200 IP PBX Software Maintenance ................5-1 5.1.1 Boot Menu ....................... 5-1 5.1.2 Software Upgrade Using XModem................5-2 5.1.3 Upgrading Extended Segment of Boot ROM Program ........... 5-5 5.1.4 Upgrading Application Program Using TFTP/FTP ..........
- Page 3 Figure 3-5 Console cable....................... 3-5 Figure 3-6 Ethernet cable ...................... 3-5 Figure 3-7 AC input socket on the XE 200 IP PBX ..............3-8 Figure 3-8 AC input socket on the XE 2000 IP PBX .............. 3-8 Figure 4-1 Local configuration through console port ............. 4-1 Figure 4-2 New Connection page ..................
- Page 4 List of Tables List of Tables Table 1-1 XE 200 IP PBX Specifications ................1-2 Table 1-2 LEDs on the XE 200 IP PBX .................. 1-3 Table 1-3 Console port attributes ................... 1-4 Table 1-4 Auxiliary port attributes ................... 1-4 Table 1-5 LAN interface attributes..................
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Page 5: Chapter 1 Product Overview
H3C VoIP solution. It is designed for industry and enterprise users and currently includes two models, XE 200 IP PBX and XE 2000 IP PBX. The XE IP PBX can link many voice devices into an ease-of-use, manageable and upgradeable network, which can optimize performance of voice gateways and IP telephone terminals, as well as protecting client investment on existing infrastructure. -
Page 6: Xe 200 Ip Pbx Hardware Features
1.2.1 Appearance (1) Power LED (2) System LED (3) Ethernet port LED (LAN0) (4) Ethernet port LED (LAN1) Figure 1-1 XE 200 IP PBX front panel (1) Power switch (2) Power input socket (3) Ground terminal (4) Console port (CON) -
Page 7: Leds
Boot ROM: Stores Bootstrap program. 1.2.3 LEDs The following table summarizes the LEDs on the XE 200 IP PBX. Table 1-2 LEDs on the XE 200 IP PBX Description ON means that the power supply is connected;... -
Page 8: Interface Attributes
Installation Manual H3C XE 200/2000 IP PBX Chapter 1 Product Overview 1.2.4 Interface Attributes I. Console port (CON) Table 1-3 Console port attributes Item Description Connector RJ-45 Standard supported RS232 1200 bps to 115200 bps Baud rate Defaults to 9600 bps... -
Page 9: Xe 2000 Ip Pbx Hardware Features
Installation Manual H3C XE 200/2000 IP PBX Chapter 1 Product Overview Note: MDI stands for media dependent interface. Generally, NICs (network interface cards) provide MDI interfaces, and Hubs or LAN Switches provide MDIX (MDI crossover) interfaces. 1.3 XE 2000 IP PBX Hardware Features 1.3.1 Appearance... -
Page 10: System Specifications
Installation Manual H3C XE 200/2000 IP PBX Chapter 1 Product Overview 1.3.2 System Specifications Table 1-6 XE 2000 IP PBX specifications Item XE 2000 IP PBX Two 10/100/1000 Mbps Ethernet ports (electric or optical) Fixed port One AUX port One console port... -
Page 11: Interface Attributes
Installation Manual H3C XE 200/2000 IP PBX Chapter 1 Product Overview Table 1-7 LEDs on the XE 2000 IP PBX Description ON means that the power supply 0 is connected; PWR0 OFF means that the power supply 0 is not connected. -
Page 12: Table 1-9 10/100/1000 Mbps Electric Interface Attributes
Installation Manual H3C XE 200/2000 IP PBX Chapter 1 Product Overview Item Description 10/100/1000 Mbps auto-negotiation Operating mode Full/half duplex (1000 Mbps incompatible with half duplex) Table 1-9 10/100/1000 Mbps electric interface attributes Description Ultra-lon Medium-h Long-haul Long-hau g haul... -
Page 13: Chapter 2 Installation Preparation
Installation Manual H3C XE 200/2000 IP PBX Chapter 2 Installation Preparation Chapter 2 Installation Preparation 2.1 General Site Requirements The XE IP PBX must be used indoors. To guarantee normal operation and longevity of your device, its installation site should meet the requirements described in this chapter. -
Page 14: Esd Prevention
Installation Manual H3C XE 200/2000 IP PBX Chapter 2 Installation Preparation Table 2-2 Limits on the dust particles in the equipment room Mechanical active Unit Content material ≤3 x 10 Dust particle particle/m³ (No visible dust on desk in three days) Note: Dust particles’... -
Page 15: Lightning Protection
Installation Manual H3C XE 200/2000 IP PBX Chapter 2 Installation Preparation common impedance (including grounding system) coupling. To prevent the interference, do the following: Take effective measures against interference from the power grid. Use an earthing system or lightning protection grounding different from that for the power supply equipment and keep them as far as possible. -
Page 16: Unpacking Check
Installation Manual H3C XE 200/2000 IP PBX Chapter 2 Installation Preparation Wear an ESD-preventive wrist strap in installation and maintenance, making sure that the strap has good skin contact. Do not hot swap the cable to the CON and AUX ports. -
Page 17: Chapter 3 Hardware Installation
Installation Manual H3C XE 200/2000 IP PBX Chapter 3 Hardware Installation Chapter 3 Hardware Installation 3.1 Installation Procedure Start Install XE to a fixed position Connect ground cable Connect XE to a console terminal Connect power cord Check the installation... -
Page 18: Installing Xe Ip Pbx To A Fixed Position
Installation Manual H3C XE 200/2000 IP PBX Chapter 3 Hardware Installation 3.2 Installing XE IP PBX to a Fixed Position You can install the XE IP PBX in two ways: Freestand on the table top Install in the cabinet 3.2.1 Freestanding on Table Top Users do not provide a 19”... -
Page 19: Connecting Protective Ground Cable
For the XE 200 IP PBX, the protective grounding terminal is at the left side of the rear panel, and is marked with a symbol. See Figure 3-3. -
Page 20: Connecting Console Terminal
Installation Manual H3C XE 200/2000 IP PBX Chapter 3 Hardware Installation (1) Grounding terminal Figure 3-4 Protective grounding terminal on XE 2000 IP PBX Connect the protective grounding terminal to the earth ground with a PGND cable, with the resistance value no more than 5Ω. If the device is installed a standard cabinet, connect the cabinet to the earth ground. -
Page 21: Connecting Ethernet Port
3.5 Connecting Ethernet Port I. Ethernet ports The XE 200 IP PBX provides two 10/100 Mbps auto-negotiation electric ports; the XE 2000 IP PBX provides two 10/100/1000 Mbps auto-negotiation Ethernet ports, which can be electric or optical (SFP) ones. You can choose different SFP optical modules (listed in Table 1-9 on page 1-8) as needed. - Page 22 Installation Manual H3C XE 200/2000 IP PBX Chapter 3 Hardware Installation Straight through cable (a.k.a standard network cable): Two ends are attached with RJ-45 connectors and the wires are crimped in the same order, for connection from a console terminal/gateway to a HUB/LAN Switch.
- Page 23 Please examine the symbols on the port to prevent misconnection. Step 1: Connect one end to the XE IP PBX and the other end to the peer device. Use standard network cable to connect the XE 200 IP PBX to a HUB or LAN Switch.
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Page 24: Connecting Power Cord
H3C XE 200/2000 IP PBX Chapter 3 Hardware Installation 3.6 Connecting Power Cord The XE 200 IP PBX provides a single power supply, while the XE 2000 IP PBX provides two mutually-backup power supplies. I. AC power supply Rated input voltage: 100 VAC to 240 VAC, 50 Hz or 60 Hz. -
Page 25: Post-Installation Checkups
Installation Manual H3C XE 200/2000 IP PBX Chapter 3 Hardware Installation Step 1: Confirm that the XE IP PBX is connected to the earth ground. Step 2: Confirm that the power switch is at the OFF position. Connect one power cord: one end to the power input socket PWR0 of the XE IP PBX and the other end to the site power. -
Page 26: Chapter 4 Booting And Configuration
Installation Manual H3C XE 200/2000 IP PBX Chapter 4 Booting and Configuration Chapter 4 Booting and Configuration 4.1 Booting If you boot the XE IP PBX for the first time, you can only configure it through the console port (CON). -
Page 27: Figure 4-2 New Connection Page
Installation Manual H3C XE 200/2000 IP PBX Chapter 4 Booting and Configuration Figure 4-2 New Connection page Step 2: Set terminal parameters. Follow this procedure in Windows 98: Choose the connection port Choose the target series port (must be the series port physically connected) for the connection in the [Connect using] drop-down list box. -
Page 28: Figure 4-4 Port Settings Page
Installation Manual H3C XE 200/2000 IP PBX Chapter 4 Booting and Configuration Figure 4-4 Port Settings page Set HyperTerminal attributes Choose [Properties/Settings] to enter the corresponding page. Set the emulation type to VT100 or auto detect. Click <OK> to return to HyperTerminal page. -
Page 29: Powering On Xe Ip Pbx
After the XE IP PBX is powered on, you can see the booting interface on the terminal screen. Press <Enter> at prompt when the self-test is completed, the screen prompts “<H3C>” and then you can begin the configuration. 4.1.3 Booting Process... - Page 30 This means that the system has entered user view and you can begin the configuration. The prompt information of the XE 200 IP PBX booting process is not completely identical, but you still can enter the user view after pressing <Enter> at prompt.
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Page 31: Configuration Fundamentals
The XE IP PBX provides abundant configuration commands. They are grouped in system view, with each group corresponding to a view (see the H3C XE 200/2000 IP PBX Operation Manual for details). You can turn between these views with appropriate commands. -
Page 32: Chapter 5 System Maintenance
Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Chapter 5 System Maintenance 5.1 XE 200 IP PBX Software Maintenance 5.1.1 Boot Menu I. Boot menu Press <Ctrl+B>, when the system prompts the information “Press Ctrl-B to enter Boot Menu ..”... -
Page 33: Software Upgrade Using Xmodem
Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Download Boot ROM with XModem Download Extended Segment of Boot ROM with XModem Restore Extended Segment of Boot ROM from FLASH Backup Extended Segment of Boot ROM to FLASH... -
Page 34: Figure 5-1 Send File Page
Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Note: To validate your modification, you need to disconnect and redial the terminal. Step 4: Choose [Transfer/Send File] menu in the window and the page as shown in Figure 5-1 pops up. - Page 35 Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Writing file flash:/system to FLASH... Please wait, it may take a long time ########### Writing into Flash Succeeds. Please use 9600 bps. Press <Enter> key to exit to Main Menu.
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Page 36: Upgrading Extended Segment Of Boot Rom Program
Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance 5.1.3 Upgrading Extended Segment of Boot ROM Program I. Backing up extended segment to Flash memory Follow these steps to back up the extended segment of the Boot ROM program: Step 1: Enter the Boot menu and type <9>... - Page 37 Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance I. Starting TFTP/FTP Server Start TFTP/FTP Server on the PC connected to the XE IP PBX and specify the directory of the target file. You need to set user name, password and other similar information for the TFTP/FTP Server.
- Page 38 Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance After the colon is prompt information. You just need to enter new parameters there. In TFTP mode, you need to configure these parameters: file name: Name of the file to be loaded.
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Page 39: Xe 2000 Ip Pbx Software Maintenance
4. Cancel downloading Enter your choice(1-4): The dual image function is available with the XE 200 IP PBX. By default, the system defines and attempts to boot in order with three boot files: main, backup, and secure, provided they are available from Flash memory. You can change the selection order or the boot file in the Boot ROM menu. -
Page 40: Upgrading Application Program Using Tftp
II. Boot ROM submenu It resembles with that of XE 200 IP PBX. See section 5.1.1 II. “Boot ROM submenu” on page 5-1. The following only covers application program upgrade. For more information about other options, see section 5.1 “XE 200 IP PBX Software Maintenance”... - Page 41 Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Change Net Parameter Download From Net Exit to Main Menu Enter your choice(1-3): 1 Step 2: Configure TFTP parameters. Type <1> to configure parameters for the XE IP PBX Ethernet interface (such as the interface in use, its IP address, subnet mask), and parameters for TFTP Server (such as the IP address of the PC network interface, application file name).
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Page 42: Handling Lost Password
Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Writing FLASH Success. Press <ENTER> key to reboot the system . This means that the upgrade has succeeded. Press <Enter> to reboot the XE IP PBX. 5.2.3 Handling Lost Password If the Boot ROM password or user password is lost, please contact with technical support personnel, who shall help you enter the system and set another password. -
Page 43: Replacing Memory Card
XE IP PBX. Otherwise, body injury or device damage may result. In hardware maintenance, you must wear an ESD-protective wrist strap and ensure good skin contact. You must replace with H3C memory if necessary. Otherwise, your XE IP PBX may not operate normally. 5.3.3 Replacing Memory card I. -
Page 44: Figure 5-4 Xe 200 Ip Pbx Memory Card On Mainboard
H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Figure 5-4 XE 200 IP PBX memory card on mainboard Figure 5-5 XE 2000 IP PBX memory cards on mainboard Groove(s) (two for SDRAM and one for DDR SDRAM) are designed on the bottom of the memory card to ensure the correct direction at which you insert the card. -
Page 45: Closing Chassis
Installation Manual H3C XE 200/2000 IP PBX Chapter 5 System Maintenance Step 2: Press the ejector button next the memory card. The ejector button moves outwards and the memory card projects from the panel. Figure 5-6 Remove memory card Step 3: Pull the memory card out of its slot with hands at its nonconductive edges. Store the removed memory card in an antistatic bag to avoid possible damages. -
Page 46: Chapter 6 Installation Troubleshooting
Installation Manual H3C XE 200/2000 IP PBX Chapter 6 Installation Troubleshooting Chapter 6 Installation Troubleshooting 6.1 Troubleshooting Power Supply Symptom The Power LED is not ON. Action Please make these checkups: If the XE IP PBX power switch is turned on. -
Page 47: Troubleshooting Application Upgrade
Installation Manual H3C XE 200/2000 IP PBX Chapter 6 Installation Troubleshooting II. Illegible characters on the terminal screen Symptom The console terminal displays illegible characters on the screen after the XE IP PBX is power on. Action Check parameters settings for the terminal (such as HyperTerminal): baudrate 9600, data bit 8, parity none, stop bit 1, flow control none, terminal emulation VT100. - Page 48 Installation Manual H3C XE 200/2000 IP PBX Chapter 6 Installation Troubleshooting Enter your choice(1-3): 2 Starting the TFTP download... Failed to find the updated file Please check the network setting!! Action Please check if the target file is under the specified directory of TFTP Server.
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