Troubleshooting - Steinbach Poolrunner Battery Basic Owner's Manual

Troubleshooting

Fault description
The device cannot be switched on.
The charge control indicator is not
lit.
The device beeps.
The device continues beeping after
it has been placed in the water.
The device cannot reach all spots.
The device does not turn around at
the pool wall.
The device floats up or turns in a
circle on the pool floor.
The rechargeable battery runtime is
shorter than expected.
If the problem cannot be solved, contact the customer service listed on the last page.
Cause
The rechargeable battery is drained.
The rechargeable battery is
defective.
The ON/OFF switch has been
pressed out of the water. The device
beeps but does not switch on.
The charger is defective.
The device is out of the water.
The device is defective.
The wheel setting does not fit the
pool size.
The pool has a special shape.
The water circulation of the pool is
switched on.
The handle, the water discharge
nozzle or the cleaning strip is stuck.
Too much air in the housing.
The salt content is too high and the
device has more buoyancy.
The water circulation of the pool is
switched on.
The water temperature is too low.
The rechargeable battery was not
completely charged.
The pool floor is not level.
Remedy
Charge the rechargeable battery.
Contact customer service.
Place the device in the water and
wait 15 seconds until the device
turns itself on.
Contact customer service.
Place the device in the water.
Contact customer service.
Adjust the wheels to fit the pool size.
Adjust the wheels. Select the setting
for small pools.
Switch off the filter system of the
pool.
Remove the obstruction, remove the
cleaning strips or contact customer
service.
Let all air escape.
Set the correct salt content. See
section "Technical data".
Switch off the filter system of the
pool.
Only use the device under the
permissible operating conditions.
See section "Technical data".
Charge the rechargeable battery
completely.
Only use the device in pools with a
level floor.
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