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DC12-IP User Guide
WARRANTY INFORMATION
Caution! Warranty Limitation for Internet Purchasers
Nice products purchased through the Internet do not carry a valid Product Warranty or Connected Equipment Protection Policy unless purchased from an Authorized Nice Internet Dealer and the
original factory serial numbers are intact (they must not have been removed, defaced or replaced in any way). Purchasing from an Authorized Nice Internet Dealer insures that the product was
intended for consumer use, has passed all quality inspections and is safe. Buying through auction sites or unauthorized dealers may result in the purchase of salvaged, failed and/or products
not intended for use in the US. In addition, Authorized Nice Internet dealers have demonstrated suf cient expertise to insure warranty compliant installations. For a list of Authorized Nice Internet
Dealers go to http://na.niceforyou.com.
$5,000,000 Connected Equipment Limited Protection Policy*
Signal-line protection modules are required for the connected equipment policy. You can use other Nice component units or signal-line protection modules. The grounds of the devices must be
terminated together. All Nice Warranties and Connected Equipment Policies are valid only in the United States and Canada.
*Full Warranty and policy Information available at http://na.niceforyou.com.
LIMITED THREE YEAR WARRANTY
What is Covered?
Nice North America LLC ("NICE NORTH AMERICA") warrants to consumers who purchase this product that the product will be free from defects in materials and workmanship for a period of three
(3) years (terms will vary depending on product) from the date of purchase. It is not transferable.
If a defect exists, NICE NORTH AMERICA will have you ship the defective part or product to us and we will, at our option, either repair or replace it. This warranty does not cover the cost of labor to
remove a defective part or product or to reinstall any repaired or replacement part or product.
This warranty does not cover defects or damages caused by improper handling, maintenance, storage, installation, removal or re-installation, misuse, non-factory authorized modi cation or
alteration, use of incompatible accessories, impact by foreign objects, accident, re, acts of God, normal wear and tear or shipping damage other than a shipment from NICE NORTH AMERICA.
Keep your original sales receipt as it will be required to obtain warranty service. This warranty should not be extended or restarted upon receipt of any repaired or replacement part or product under this
warranty. No person is authorized to extend or otherwise modify this warranty.
Limitations
THE DURATION OF ANY IMPLIED WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, Should NOT EXCEED THE WARRANTY PERIOD
PROVIDED HEREIN.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
NICE NORTH AMERICA Should NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE BREACH OF ANY WRITTEN OR IMPLIED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you speci c legal rights, and you may also have other legal rights which vary from State to State.
How do I Obtain Warranty Service?
Customers in the United States
To obtain warranty service, email our Returns Department at returns@niceforyou.com. Include your name, address, telephone number, the model number of your product, a copy of your original
sales receipt, and a description of the problem. Unless we need to discuss the situation further, you will be emailed a Return Authorization Number and shipping instructions. If we need to discuss
the situation further with you, we will call or email you. NICE NORTH AMERICA may require troubleshooting on installed product before a Return Authorization Number is issued. Anything shipped to
us without a Return Authorization Number will be automatically returned unopened. You are responsible for the charges for shipment to us.
Customers outside of the United States
For customers outside of the United States, you are required to address any warranty service requests to the dealer from which you purchased the Nice North America product or the distributor that
supplied such product.
For purchasers whose warranty rights are governed by the consumer protection laws or regulations of a country other than the U.S., the bene ts conferred by this warranty are in addition to any
conferred by such other laws or regulations, and any limitations of rights stated in this warranty may or may not apply.
niceforyou.com
©2022 Nice North America LLC.
Nice is a registered trademark of Nice North America LLC. All rights reserved.
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