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ONTENTS
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ONNECTING TO THE
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ONCLUSION
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OW TO
ONTACT
If you have technical issues or questions involving a specific application or deployment with your instru-
ment, contact our Field Service group:
Teledyne RD Instruments
14020 Stowe Drive
Poway, California 92064
Phone +1 (858) 842-2600
rdisales@teledyne.com
Sales –
rdifs@teledyne.com
Field Service –
For all your customer service needs including our emergency 24/7 technical support, call +1 (858) 842-2700
Use our online customer portal at
Teledyne RDI documentation.
Teledyne RD Instruments Firmware, software, and Field Service Bulletins can be accessed only via our Teledyne Marine software portal.
https://tm-portal.force.com/TMsoftwareportal
To register, please go to
is approved, you will receive an e-mail with a link to set up your log in credentials to access the portal (this can take up to 24 hours).
Once you have secured an account, use the Teledyne Marine software portal to access this data with your unique username and password.
If you have an urgent need, please call our Technical Support hotline at +1-858-842-2700.
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INNACLE
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RD I
ELEDYNE
NSTRUMENTS
Client Services Administration –
https://www.teledynemarine.com
Web:
Self-Service Customer Portal
https://www.teledynemarine.com/support/RDI/technical-manuals
Teledyne Marine Software Portal
EAR99 Technology Subject to Restrictions Contained on the Cover Page.
Teledyne RD Instruments Europe
2A Les Nertieres
5 Avenue Hector Pintus
06610 La Gaude, France
Phone +33(0) 492-110-930
rdie@teledyne.com
Sales –
rdiefs@teledyne.com
Field Service –
rdicsadmin@teledyne.com
to set up your customer support account. After your account
Page iii
to download manuals or other
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