Roland Sound Canvas SK-500 Owner's Manual page 104

Troubleshooting
How to view the flow chart
- - - Read the instructions in the square and continue.
- - - Answer the question in the rhombus.
f
ig.flow*
No Sound
Is the power turned on for your SK-500?
Does the indicator in the
display light? (p. 12)
Check the following.
• Are the SK-500 and your computer connected correctly,
and is the Computer switch of the SK-500 set correctly?
Refer to Connecting to a computer, and check the connections.
(p. 15)
* The new setting of the Computer switch will take effect when
the power is turned on. Turn off the power before changing
the setting of the Computer switch.
Is the Thru function of your computer software turned on?
• Is the volume slider turned all the way down?
• Has the [DATA ENTRY] wheel or the pedal turned the volume
down?
You hear sound!
It is also possible that the parameter settings of
the SK-500 have become incorrect.
To remedy such situation, transmit the GS reset.
(p. 71)
You hear sound!
Check the following points on the software
that you are using.
• Has the volume been lowered?
• Has the volume been muted (silenced)?
You hear sound!
104
You hear sound!
NO
Is the MIDI output destination set correctly?
• Refer to Setting the MIDI Output Destination, and make
the appropriate settings. (p. 65)
• If the appropriate MIDI driver is not selected, you will not be able to use
the SK-500 from your computer.
Check the MIDI output settings of the software you are using.
* For details on the MIDI output settings, refer to the owner's manual of
the software you are using.
You hear sound!
YES
When installing the software,
did you install the driver?
YES
NO