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Dell OptiPlex 3050 Small Form Factor Owner's Manual

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OptiPlex 3050 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S002
September 2021
Rev. A03

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Summary of Contents for Dell OptiPlex 3050 Small Form Factor

  • Page 1 OptiPlex 3050 Small Form Factor Owner's Manual Regulatory Model: D11S Regulatory Type: D11S002 September 2021 Rev. A03...

  • Page 2: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your computer — Windows 10......................7 Turning off your computer — Windows 7....................... 7 After working inside your computer..........................7 Chapter 2: Removing and installing components................
  • Page 3 Removing processor..............................22 Installing the processor.............................. 22 Memory module................................. 23 Removing memory module............................23 Installing the memory module...........................23 SD card reader................................... 23 Removing the SD card reader..........................23 Installing the SD card reader............................ 24 Power supply unit................................24 Removing power supply unit or PSU........................24 Installing the power supply unit or PSU.........................
  • Page 4 Memory specifications..............................65 Video specifications................................66 Audio specifications................................66 Communication specifications............................66 Storage specifications..............................66 Ports and connectors specifications..........................67 Power supply specifications............................67 Physical dimension specifications..........................67 Controls and lights specifications..........................68 Environmental specifications............................68 Chapter 9: Getting help and contacting Dell................69 Contents...
  • Page 5 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 6: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Turning Off Your Computer

    CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Press and hold the power button while the computer is unplugged to ground the system board. NOTE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer.

  • Page 8: Chapter 2: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Topics: • Recommended tools • Back cover • Expansion card • Coin cell battery • Front Bezel • Speaker • Intrusion switch •...
  • Page 9 3. Lift the cover to remove from the computer [3]. Removing and installing components...

  • Page 10: Installing The Cover

    Installing the cover 1. Place the cover on the computer and slide the cover until it clicks into place. 2. Tighten the captive screws to secure the cover to the computer. 3. Follow the procedure in After working inside your computer Expansion card Removing expansion card 1.
  • Page 11 4. To remove the expansion card: a. Pull the release tab at the base of the expansion card [1]. b. Disconnect and lift the expansion card away from the connector [2]. Removing and installing components...

  • Page 12: Installing The Expansion Card

    Installing the expansion card 1. Insert the expansion card into the connector on the system board. 2. Press the expansion card until it clicks into place. 3. Close the expansion card latch and press it until it clicks into place. 4.

  • Page 13: Installing The Coin Cell Battery

    Installing the coin cell battery 1. Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. 2. Press the battery into the connector until it locks into place. 3.

  • Page 14: Installing The Bezel

    Installing the bezel 1. Insert the tabs on the bezel into the slots on the computer. 2. Press the bezel until the tabs clicks into place. 3. Install the cover. 4. Follow the procedure in After working inside your computer Speaker Removing speaker 1.

  • Page 15: Installing The Speaker

    Installing the speaker 1. Insert the speaker into the slot and press it until it clicks into place. 2. Connect the speaker cable to the connector on the system board. 3. Install the: hard drive and optical drive module bezel cover 4.

  • Page 16: Installing The Intrusion Switch

    Installing the intrusion switch 1. Insert the intrusion switch into the slot on the chassis. 2. Connect the intrusion switch cable to the system board. 3. Install the: cover 4. Follow the procedure in After working inside your computer. Hard drive and optical drive module Removing the hard drive and optical drive module 1.

  • Page 17: Installing The Hard Drive And Optical Drive Module

    5. To remove the hard drive and optical drive module: a. Pull the release tab [1]. b. Holding the release tab, disconnect the optical drive data and power cables [2]. c. Slide and lift the hard drive and optical drive module from the computer [3]. Installing the hard drive and optical drive module 1.

  • Page 18: Storage

    3. Route the HDD assembly cables through the clip. 4. Slide the release tab to lock the module. 5. Connect the power data and power cable on the hard drive and optical drive module. 6. Install the bezel. 7. Install the cover. 8.

  • Page 19: Optical Drive

    Optical drive Removing the optical drive 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel hard drive and optical drive module 3. To remove the optical drive: a. Remove the screws that secure the optical drive from the module [1]. b.

  • Page 20: M.2 Pcie Ssd

    M.2 PCIe SSD Removing the M.2 PCIe SSD 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel hard drive and optical drive module 3. To remove the M.2 PCIe SSD: a. Pull the blue tab to release the M.2 PCIe SSD . b.

  • Page 21: Heat Sink Assembly

    Heat sink assembly Removing heat sink assembly 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel hard drive and optical drive module 3. To remove the heat sink assembly: a. Disconnect the heat sink assembly cable from the system board [1]. b.

  • Page 22: Processor

    Processor Removing processor 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover hard drive and optical drive module heat sink assembly 3. To remove the processor: a. Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1]. b.

  • Page 23: Memory Module

    cover 7. Follow the procedure in After working inside your computer. Memory module Removing memory module 1. Follow the procedure in Before working inside your computer. 2. Remove the: cover bezel Removing the hard drive and optical drive module 3. To remove the memory module: a.

  • Page 24: Installing The Sd Card Reader

    b. Remove the screws that secure the SD card reader and lift it away from the computer [2] [3]. Installing the SD card reader 1. Place the SD card reader on the chassis. 2. Tighten the screws that secure the SD card reader to the computer. 3.
  • Page 25 b. Unroute the power cables from the retention clips on the chassis [3] [4]. 4. To remove the PSU: a. Disconnect the power cable from the system board [1] [2]. b. Lift the cables away from the computer [3]. c. Remove the screws that secure the PSU to the computer [4]. Removing and installing components...
  • Page 26 5. Press the blue release tab [1], slide the PSU and lift it away from the computer [2]. Removing and installing components...

  • Page 27: Installing The Power Supply Unit Or Psu

    Installing the power supply unit or PSU 1. Insert the PSU in the chassis and slide it toward the back of the computer to secure it. 2. Tighten the screws to secure the PSU to the back of the computer. 3.

  • Page 28: Installing The Power Switch

    b. Press the power switch retention tabs and pull out from the computer [2] [3]. Installing the power switch 1. Slide the power switch module into the slot on the chassis until it clicks into place. 2. Connect the power switch cable to the connector on the system board. 3.
  • Page 29 memory module M.2 PCIe SSD SD card reader 3. To remove the I/O panel: a. Remove the screw that secures the I/O panel [1]. b. Slide and push toward the front from the computer [2]. 4. Disconnect the following cables from the system board: a.
  • Page 30 5. Disconnect the following cables and screw from the system board: a. PSU [1] b. hard drive and optical drive caddy stand off screw [2] c. PSU [3] d. power switch [4] e. intrusion switch [5] Removing and installing components...
  • Page 31 6. To remove the system board: a. Remove the screws that secure the system board to the computer [1]. b. Slide and lift the system board away from the computer [2]. Removing and installing components...

  • Page 32: Installing The System Board

    Installing the system board 1. Hold the system board by its edges and align it toward the back of the computer. 2. Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the computer.

  • Page 33: System Board Layout

    System board layout 1. PCI-e x16 connector (slot 2) 2. PCI-e x1 Connector (slot 1) 3. VGA daughter board connector 4. Processor connector (CPU) 5. CPU power connector (ATX_CPU) 6. Intrusion switch connector 7. CPU fan connector 8. Memory module connectors 9.
  • Page 34 Removing and installing components...

  • Page 35: Chapter 3: M.2 Intel Optane Memory Module 16 Gb

    M.2 Intel Optane Memory Module 16 GB Topics: • Overview • Intel®OptaneTM Memory Module Driver Requirements • M.2 Intel Optane Memory Module 16 GB • Product specifications • Environmental Conditions • Troubleshooting Overview This document describes the specifications and capabilities of the Intel® Optane memory module.
  • Page 36 a. Remove the thermal pad and white adhesive tape from the box. b. Place the thermal pad on the SSD slot and remove the white adhesive tape. c. Place the M.2 Intel optane memory module into the slot on the thermal pad. d.

  • Page 37: Product Specifications

    4. To remove the expansion card: a. Pull the release tab at the base of the expansion card [1]. b. Disconnect and lift the expansion card away from the connector [2]. Product specifications Table 2. Product specifications Features Specification Capacities 16 GB, 32 GB Expansion cards PCIe 3.0 x 2...

  • Page 38: Environmental Conditions

    Table 2. Product specifications (continued) M.2 form factors (all densities) 2280–S3–B-M Performace ● Seq R/W: Up to 1350/290 MS/s ● QD4 4HB Random Read: 240K + IOPs ● QD4 4HB Random Write: 240K + IOPs Latency (average sequential) ● Read 8.25 µ ●...

  • Page 39: Troubleshooting

    Table 3. Temperature, Shock, Vibration (continued) Humidity 5–95% Operating 5–95% Non-operating Shock and Vibration Range Shock 1500 G / 0.5 ms Operating 230 G / 3 msec Non-operating Vibration 2.17 G (5–800Hz) Max Operating 3.13 G (5–800Hz) Max Non-operating NOTES: 1.

  • Page 40: Chapter 4: Technology And Components

    Technology and components Topics: • USB features • HDMI 1.4 USB features Universal Serial Bus, or USB, was introduced in 1996. It dramatically simplified the connection between host computers and peripheral devices like mice, keyboards, external drivers, and printers. Let's take a quick look on the USB evolution referencing to the table below. Table 4.
  • Page 41 ● USB 2.0 previously had four wires (power, ground, and a pair for differential data); USB 3.0/USB 3.1 Gen 1 adds four more for two pairs of differential signals (receive and transmit) for a combined total of eight connections in the connectors and cabling.

  • Page 42: Hdmi 1.4

    Microsoft announced that Windows 7 would have USB 3.1 Gen 1 support, perhaps not on its immediate release, but in a subsequent Service Pack or update. It is not out of the question to think that following a successful release of USB 3.0/USB 3.1 Gen 1 support in Windows 7, SuperSpeed support would trickle down to Vista.

  • Page 43: Chapter 5: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 44: One Time Boot Menu

    Table 5. Navigation keys (continued) Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop-down list, if applicable. Moves to the next focus area.
  • Page 45 Table 6. General (continued) Option Description ● Device Information: Displays SATA-0, SATA-1, SATA-2, SATA-3, SATA-4, M.2 PCIe SSD-0, LOM MAC Address, Video Controller, and Audio Controller. . Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list.
  • Page 46 Table 7. System Configuration (continued) Option Description ● Enable Rear USB Ports All the options are enabled by default. Front USB Configuration Allows you to enable or disable the front USB ports. All the ports are enabled by default. Rear USB Configuration Allows you to enable or disable the back USB ports.
  • Page 47 Table 9. Security (continued) Option Description ● Disabled — Always prompt for the system and internal HDD password when they are set. This option is selected by default. ● Reboot Bypass — Bypass the password prompts on Restarts (warm boots). NOTE: The system will always prompt for the system and internal HDD passwords when powered on from the off...
  • Page 48 Table 9. Security (continued) Option Description ● One-Time Enable — User may enter OROM configuration screens via the hotkeys on next boot only. After next boot, the setting will revert to disabled. ● Disable — User may not enter OROM configuration screens via the hotkey.
  • Page 49 Table 12. Performance Option Description Multi Core Support This field specifies whether the process will have one or all cores enabled. This option is enabled by default. options: ● All (selected by default) ● 1 ● 2 ● 3 Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor.
  • Page 50 Table 13. Power Management (continued) Option Description ● LAN or WLAN - Allows the system to be powered on by special LAN or wireless LAN signals. ● LAN Only - Allows the system to be powered on by special LAN signals. ●...

  • Page 51: Updating The Bios

    For more information on this subject, see Knowledge Article: https:// www.dell.com/support/article/sln153694 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer.

  • Page 52: Updating The Bios In Linux And Ubuntu

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 53: System And Setup Password

    Perform the following steps to perform the BIOS update flash process from the F12 menu: CAUTION: Do not turn off the computer during the BIOS update process. The computer may not boot if you turn off your computer. 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2.

  • Page 54: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 55: Chapter 6: Software

    ● Optional RDVD drive Downloading drivers 1. Turn on the computer. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.

  • Page 56: Intel Chipset Drivers

    NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your computer model. 4. Click Drivers and Downloads. 5. Select the operating system installed in your computer. 6. Scroll down the page, expand Chipset, and select your chipset driver. 7.
  • Page 57 Table 23. Intel HD Graphics drivers Before installation After installation Software...

  • Page 58: Chapter 7: Troubleshooting Your Computer

    Built-in Self-Test (BIST) helps determine if the power-supply unit is working. To run self-test diagnostics on the power-supply unit of a desktop or all-in-one computer, see the knowledge base article 000125179 at www.dell.com/support. Diagnostic power LED codes Table 24. Diagnostic power LED codes...

  • Page 59: Power Led Issue

    CACHE DISABLED DUE TO FAILURE The primary cache internal to the microprocessor has failed. Contact Dell CD DRIVE CONTROLLER FAILURE The optical drive does not respond to commands from the computer.
  • Page 60 Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. INSERT BOOTABLE MEDIA The operating system is trying to boot to non-bootable media, such as an optical drive.
  • Page 61 Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights Management MEDIADIRECT (DRM) restrictions on the file, so the file cannot be played.

  • Page 62: Verifying System Memory

    1. Turn on or restart your computer. 2. Perform one of the following actions after the Dell logo is displayed: ● With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 63: System Error Messages

    Real-Time Clock (RTC Reset) The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell systems from No POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models.

  • Page 64: Wifi Power Cycle

    WiFi power cycle If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed. The following procedure provides the instructions on how to conduct a WiFi power cycle: NOTE: Some ISPs (Internet Service Providers) provide a modem/router combo device.

  • Page 65: Chapter 8: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: ● Windows 10, click or tap Start > Settings > System > About. Topics: • Processor specifications • Memory specifications • Video specifications •...

  • Page 66: Video Specifications

    Feature Specification Memory capacity 2 GB, 4 GB, 8 GB, and 16 GB per slot Minimum 2 GB Memory Maximum 32 GB Memory Video specifications Feature Specification Video Controller For Intel 7th generation processors: - Integrated ● Intel HD 630 Graphics [with 7th Generation Core i3/i5/i7 CPU-GPU combo] ●...

  • Page 67: Ports And Connectors Specifications

    Ports and connectors specifications Table 27. Ports and connectors Feature Specification Front I/O ports Universal audio jack USB 3.1 Gen 1 USB 2.0 Rear I/O ports USB 3.1 Gen 1 USB 2.0 Serial One (optional) Line out HDMI Port DisplayPort Network port RJ-45 Power connector port PS/2...

  • Page 68: Controls And Lights Specifications

    Controls and lights specifications Feature Specification Power button White light — Solid white light indicates power-on state; blinking white light indicates sleep state of the light computer. Hard Drive White light — Blinking white light indicates that the computer is reading data from or writing data to the activity light hard drive.

  • Page 69: Chapter 9: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 28. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...

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