Dell OptiPlex 5050 Owner's Manual

Dell OptiPlex 5050 Owner's Manual

Small form factor
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OptiPlex 5050 Small Form Factor
Owner's Manual
Regulatory Model: D11S
Regulatory Type: D11S002

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Table of Contents
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Summary of Contents for Dell OptiPlex 5050

  • Page 1 OptiPlex 5050 Small Form Factor Owner's Manual Regulatory Model: D11S Regulatory Type: D11S002...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................6 Safety instructions................................6 Before working inside your computer..........................6 Turning off your computer..............................7 Turning off your computer — Windows 10....................... 7 Turning off your computer — Windows 7.........................7 After working inside your computer..........................7 2 Removing and installing components......................8 Recommended tools................................
  • Page 4 Removing processor..............................22 Installing the processor..............................23 Memory module................................24 Removing memory module............................24 Installing the memory module...........................24 SD card reader..................................24 Removing the SD card reader..........................24 Installing the SD card reader.............................25 Power supply unit................................25 Removing power supply unit (PSU)........................25 Installing the power supply unit (PSU)........................28 Power switch..................................28 Removing power switch............................28...
  • Page 5 Memory specifications..............................64 Video specifications................................. 64 Audio specifications................................. 64 Communication specifications............................65 Storage specifications..............................65 Ports and connectors specifications..........................66 Power supply specifications............................66 Physical dimension specifications..........................66 Controls and lights specifications..........................66 Environmental specifications............................67 9 Contacting Dell............................68 Contents...
  • Page 6: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 7: Turning Off Your Computer

    Turning off your computer Turning off your computer — Windows 10 CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer. Click or tap Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off.
  • Page 8: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips # 1 screwdriver •...
  • Page 9: Installing The Cover

    Lift the cover to remove from the computer [3]. Installing the cover Place the cover on the computer and slide the cover until it clicks into place. Follow the procedure in After working inside your computer Expansion card Removing expansion card Follow the procedure in Before working inside your computer.
  • Page 10 To remove the expansion card: Pull the release tab at the base of the expansion card [1]. b Disconnect and lift the expansion card away from the connector [2]. Removing and installing components...
  • Page 11: Installing The Expansion Card

    Installing the expansion card Insert the expansion card into the connector on the system board. Press the expansion card until it clicks into place. Close the expansion card latch and press it until it clicks into place. Install the cover. Follow the procedure in After working inside your computer.
  • Page 12: Installing The Coin Cell Battery

    Installing the coin cell battery Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the positive side of the connector. Press the battery into the connector until it locks into place. Install the: cover Follow the procedure in...
  • Page 13: Installing The Bezel

    Installing the bezel Insert the tabs on the bezel into the slots on the computer. Press the bezel until the tabs clicks into place. Install the cover. Follow the procedure in After working inside your computer Speaker Removing speaker Follow the procedure in Before working inside your computer.
  • Page 14: Installing The Speaker

    Installing the speaker Insert the speaker into the slot and press it until it clicks into place. Connect the speaker cable to the connector on the system board. Install the: optical drive 2.5–inch drive assembly bezel cover Follow the procedure in After working inside your computer.
  • Page 15: Installing The Intrusion Switch

    Installing the intrusion switch Insert the intrusion switch into the slot on the chassis. Connect the intrusion switch cable to the system board. Install the: cover Follow the procedure in After working inside your computer. Storage Depending on the configuration you choose, you will have either one 3.5–inch hard drive assembly or two 2.5–inch hard drive assembly. Removing 2.5-inch drive assembly Follow the procedure in Before working inside your...
  • Page 16 To remove the drive assembly: Hold and push the release tab [1]. b Lift the 2.5-inch drive assembly from the computer [2]. Removing and installing components...
  • Page 17: Removing The 2.5-Inch Drive From The Bracket

    Removing the 2.5-inch drive from the bracket Follow the procedure in Before Working Inside Your Computer. Remove the: cover 2.5-inch drive assembly To remove the drive: Pull one side of the drive bracket to disengage the pins on the bracket from the slots on the drive [1]. b Lift the drive out of the 2.5-inch drive bracket [2].
  • Page 18: Installing The 2.5-Inch Drive Into The Bracket

    Installing the 2.5-inch drive into the bracket NOTE: To install a secondary hard drive, the grommets will be shipped separately. Align and insert the pins (secured by grommets) on the drive bracket with the slots on the sides of the drive. Install the: 2.5-inch drive assembly cover...
  • Page 19 To remove the optical drive module: Pull the tab upward to release the module [1]. b Holding the tab, disconnect the optical drive cables [2]. Slide and lift the optical drive module away from the computer [3]. To remove the optical drive: Slide the tab to release the optical drive [1].
  • Page 20: Installing The Optical Drive

    Installing the optical drive Slide the optical drive into the optical drive module. Align the tabs on the optical module with the slots on the computer. Lower the optical drive module into the computer and lock the latch. Connect the data and power cables to the optical drive. Install the: 2.5–inch drive assembly bezel...
  • Page 21: Installing The M.2 Pcie Ssd

    Installing the M.2 PCIe SSD Insert the M.2 PCIe SSD to the connector. Press the blue tab to secure the M.2 PCIe SSD. Install the: Optical drive 2.5–inch drive assembly bezel cover Follow the procedure in After working inside your computer.
  • Page 22: Installing The Heat Sink Assembly

    To remove the heat sink assembly: Disconnect the heat sink assembly cable from the system board [1]. b Loosen the captive screws that secure the heat sink assembly [2] and lift it away from the computer [3]. Installing the heat sink assembly Place the heat sink assembly onto the processor.
  • Page 23: Installing The Processor

    cover 2.5–inch drive assembly Optical drive heat sink assembly To remove the processor: Release the socket lever by pushing the lever down and out from under the tab on the processor shield [1]. b Lift the lever upward and lift the processor shield [2]. Lift the processor out of the socket [3].
  • Page 24: Memory Module

    Memory module Removing memory module Follow the procedure in Before working inside your computer. Remove the: cover bezel 2.5–inch drive assembly optical drive To remove the memory module: Push the memory module retention tabs on both sides of the memory module. b Lift the memory module from the memory module connector on the system board.
  • Page 25: Installing The Sd Card Reader

    Release the power supply unit cables from the retention clips on the SD card reader enclosure [1]. b Remove the screws that secure the SD card reader and lift it away from the computer [2] [3]. Installing the SD card reader Place the SD card reader on the chassis.
  • Page 26 bezel 2.5–inch drive assembly optical drive To release the PSU: Disconnect the power cable from the system board [1] [2]. b Unroute the power cables from the retention clips on the chassis [3] [4]. To remove the PSU: Disconnect the power cable from the system board [1] [2]. b Lift the cables away from the computer [3].
  • Page 27 Press the blue release tab [1], slide the PSU and lift it away from the computer [2]. Removing and installing components...
  • Page 28: Installing The Power Supply Unit (Psu)

    Installing the power supply unit (PSU) Insert the PSU in the chassis and slide it toward the back of the computer to secure it. Tighten the screws to secure the PSU to the back of the computer. Route the PSU cables through the retention clips. Connect the power cables to the system board.
  • Page 29: Installing The Power Switch

    drive assembly optical drive To remove the power switch: Disconnect the power switch cable from the system board [1]. b Press the power switch retention tabs and pull out from the computer [2] [3]. Installing the power switch Slide the power switch module into the slot on the chassis until it clicks into place. Connect the power switch cable to the connector on the system board.
  • Page 30: System Board

    System board Removing system board Follow the procedure in Before working inside your computer. Remove the: cover bezel 2.5–inch drive assembly optical drive heat sink processor expansion card memory module M.2 PCIe SSD SD card reader To remove the I/O panel: Remove the screw that secures the I/O panel [1].
  • Page 31 optical drive [3] d Data cable [4] Disconnect the following cables and screw from the system board: PSU [1] b hard drive and optical drive caddy stand off screw [2] PSU [3] d power switch [4] intrusion switch [5] Removing and installing components...
  • Page 32 To remove the system board: Remove the screws that secure the system board to the computer [1]. b Slide and lift the system board away from the computer [2]. Removing and installing components...
  • Page 33: Installing The System Board

    Installing the system board Hold the system board by its edges and align it toward the back of the computer. Lower the system board into the computer until the connectors at the back of the system board align with the slots on the chassis, and the screw holes on the system board align with the standoffs on the computer.
  • Page 34: System Board Layout

    2.5–inch drive assembly heat sink bezel cover Follow the procedure in After working inside your computer. System board layout PCI-e x16 Connector (slot 2) PCI-e x4 Connector (slot 1) – open ended x4 to support x16 VGA Daughter Board Connector (VGA) Processer Socket (CPU) CPU Power Connector (ATX_CPU) Intrusion Switch Connector (INTRUDER)
  • Page 35: M.2 Intel Optane Memory Module 16 Gb

    M.2 Intel Optane Memory Module 16 GB Overview This document describes the specifications and capabilities of the Intel® Optane memory module. The Intel® Optane memory is a system acceleration solution developed for 7th Generation Intel® Core processor-based platforms. The Intel® Optane memory module is architected with the high performance controller interface Non-Volatile Memory Express (NVMe*)- delivering outstanding performance, low latency and quality of service.
  • Page 36 b Place the thermal pad on the SSD slot and remove the white adhesive tape. Place the M.2 Intel optane memory module into the slot on the thermal pad. M.2 Intel Optane Memory Module 16 GB...
  • Page 37 d If the system is shipped with screw tighten that secures the M.2 Intel optane memory module on the computer. If the system is shipped with self locking spacer press to lock the M.2 Intel optane to secure on the computer. To remove the expansion card: Pull the release tab at the base of the expansion card [1].
  • Page 38: Product Specifications

    Product specifications Features Specification Capacities 16 GB, 32 GB Expansion cards PCIe 3.0 x 2 M.2 form factors (all densities) 2280–S3–B-M Performace • Seq R/W: Up to 1350/290 MS/s • QD4 4HB Random Read: 240K + IOPs • QD4 4HB Random Write: 240K + IOPs Latency (average sequential) •...
  • Page 39: Environmental Conditions

    • Active: 3.5 W • Drive Idel :900mW to 1.2W Compliance • NVMe Express 1.1 • PCI Express Base specifiation rev 3.0 • PCI M.2 HS Spec Certification and Declarationsµ UL, CE, C-Tick, BSMI, KCC, Microsoft WHQL, Microsoft WHCK, VCCI Endurance Rating •...
  • Page 40: Troubleshooting

    Non-operating 230 G / 3 msec Vibration 2.17 G (5–800Hz) Max Operating 3.13 G (5–800Hz) Max Non-operating NOTES: Operating temperature is targeted for 70º C. Please contact your Intel representative for details on the non-operating temperature range. Temperature gradient measured without condensation. Shock specification assume the device is mounted securely with the input vibration applied to the drive-mounting screws.
  • Page 41: Technology And Components

    Technology and components USB features The Universal Serial Bus, or well known as USB was introduced to the PC world in 1996 which dramatically simplified the connection between host computer and peripheral devices such as mice and keyboards, external hard drive or optical devices, Bluetooth and many more peripheral devices in the market.
  • Page 42: Applications

    commonly known as USB 2.0 and 1.1 respectively, the slower modes still operate at 480Mbps and 12Mbps respectively and are kept to maintain backward compatibility. USB 3.0/USB 3.1 Gen 1 achieves the much higher performance by the technical changes below: •...
  • Page 43: Compatibility

    Compatibility The good news is that USB 3.0/USB 3.1 Gen 1 has been carefully planned from the start to peacefully co-exist with USB 2.0. First of all, while USB 3.0/USB 3.1 Gen 1 specifies new physical connections and thus new cables to take advantage of the higher speed capability of the new protocol, the connector itself remains the same rectangular shape with the four USB 2.0 contacts in the exact same location as before.
  • Page 44 • Audio HDMI supports multiple audio formats from standard stereo to multichannel surround sound • HDMI combines video and multichannel audio into a single cable, eliminating the cost, complexity, and confusion of multiple cables currently used in A/V systems • HDMI supports communication between the video source (such as a DVD player) and the DTV, enabling new functionality Technology and components...
  • Page 45: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: •...
  • Page 46: System And Setup Password

    Table 4. Navigation Keys Keys Navigation Up arrow Moves to the previous field. Down arrow Moves to the next field. <Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable.
  • Page 47: Deleting Or Changing An Existing System And/Or Setup Password

    Deleting or changing an existing system and/or setup password Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked. To enter the System Setup, press F2 immediately after a power-on or reboot.
  • Page 48 Table 6. System Configuration Option Description Integrated NIC Allows you to control the on-board LAN controller. The option ‘Enable UEFI Network Stack’ is not selected by default. The options are: • Disabled • Enabled • Enabled w/PXE NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.
  • Page 49 Option Description • Disable Media Card Table 7. Video Option Description Primary Display Allows you to select the primary display when multiple controllers are available in the system. • Auto • Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will be present and enabled. Table 8.
  • Page 50 Option Description • Deactivate • Disable • Activate Chassis Intrusion Allows you to control the chassis intrusion feature. You can set this option to: • Enabled • Disabled • On-Silent CPU XD Support Allows you to enable or disable the Execute Disable mode of the processor. This option is enabled by default.
  • Page 51 Table 10. Intel Software Guard Extensions Option Description Intel SGX Enable Allows you to enable or disable the Intel Software Guard Extensions to provide a secured environment for running code/storing sensitive information in the context of the main operating system. •...
  • Page 52 Option Description Deep Sleep Control Allows you to define the controls when Deep Sleep is enabled. • Disabled • Enabled in S5 only • Enabled in S4 and S5 Fan Control Override Allows you to determine the speed of the system fan. When this option is enabled, the system fan runs at the maximum speed.
  • Page 53: Updating The Bios In Windows

    If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed. Restart the computer. Go to Dell.com/support. • Enter the Service Tag or Express Service Code and click Submit.
  • Page 54: Enabling Smart Power On

    NOTE: Choose the appropriate category to reach the product page Select your computer model and the Product Support page of your computer appears. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section opens. Click Find it myself. Click BIOS to view the BIOS versions.
  • Page 55: Software

    Optional RDVD drive Downloading drivers Turn on the computer. Go to Dell.com/support. Click Product Support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your computer model.
  • Page 56: Intel Chipset Drivers

    Click Download File to download the latest version of the chipset driver for your computer. After the download is complete, navigate to the folder where you saved the driver file. Double-click the chipset driver file icon and follow the instructions on the screen. Intel chipset drivers Verify if the Intel chipset drivers are already installed in the computer.
  • Page 57 Table 20. Intel HD Graphics drivers Before installation After installation Software...
  • Page 58: Troubleshooting Your Computer

    Troubleshooting your computer You can troubleshoot your computer using indicators like diagnostic lights, and error messages during the operation of the computer. Diagnostic power LED codes Table 21. Diagnostic power LED codes Power LED light status Possible cause Troubleshooting steps The computer is either turned •...
  • Page 59: Power Led Issue

    One or more memory modules may be faulty or improperly seated. Reinstall the memory modules or, if necessary, replace them. DISK C: FAILED INITIALIZATION The hard drive failed initialization. Run the hard drive tests in Dell Diagnostics. DRIVE NOT READY The operation requires a hard drive in the bay before it can continue.
  • Page 60 Shut down the computer, remove the hard drive, and boot the computer from an optical drive. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer.
  • Page 61 Error messages Description during the boot routine. Run the Stuck Key test in Dell Diagnostics. LICENSED CONTENT IS NOT ACCESSIBLE IN Dell MediaDirect cannot verify the Digital Rights Management MEDIADIRECT (DRM) restrictions on the file, so the file cannot be played.
  • Page 62: System Error Messages

    The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, Contact Dell. TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM SETUP The time or date stored in the system setup program does not PROGRAM match the system clock.
  • Page 63: Technical Specifications

    Environmental specifications Processor specifications OptiPlex 5050 systems are shipped with Intel 6th generation and 7th generation core processor technology. NOTE: The clock speed and performance varies depending on the workload and other variables. Total cache up to 8 MB cache depending on processor type.
  • Page 64: Memory Specifications

    Feature Specification • Intel® Pentium® G4560 Total cache Up to 8 MB cache depending on processor type Memory specifications Feature Specification Type DDR4 DRAM Non-ECC Connectors Four DIMM slots Memory module 4 GB, 8 GB, and 16 GB capacity Minimum Memory 4 GB Maximum Memory 64 GB...
  • Page 65: Communication Specifications

    Feature Specification Internal speaker Integrated amplifier Communication specifications Table 24. Communication specifications Feature Specification Network adapter Integrated Intel® i219-V Gigabit1 Ethernet LAN 10/100/1000 (Remote Wake Up, PXE and support) Wireless (optional) Intel® Dual-Band Wireless-AC 8265 Wi-Fi + BT 4.2 Wireless Card (2x2), MU-MIMO (optional) Storage specifications Feature...
  • Page 66: Ports And Connectors Specifications

    Ports and connectors specifications Table 25. Ports and connectors Feature Specification Front I/O ports Universal audio jack USB 3.1 Gen 1 USB 2.0 Two (one with PowerShare) Rear I/O ports USB 3.1 Gen 1 Four USB 2.0 (supports Smart Power On) HDMI Port Serial port DisplayPort...
  • Page 67: Environmental Specifications

    Feature Specification Hard Drive activity White light — Blinking white light indicates that the computer is reading data from or writing data to the hard light drive. Back panel: Link integrity light on Green — a good 10 Mbps or 100 Mbps connection exists between the network and the computer. integrated network Orange —...
  • Page 68: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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