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25.1 Malfunctions
Fault
The appliance is not
working.
"Sprache Deutsch"
appears in the dis-
play.
The operation does
not start or is inter-
rupted.
Appliance does not
heat up and "Demo
mode is switched on"
appears in the dis-
play.
The appliance does
not start and "Cook-
ing compartment too
hot" appears in the
display.
The time is not dis-
played when the ap-
pliance is switched
off.
HomeConnect is not
working correctly.
The control panel
cannot be opened.
Intense steam gener-
ation when steaming.
Cause and troubleshooting
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Electronics fault
1.
Briefly disconnect the appliance from the power supply by switching off the fuse.
2.
Reset the basic settings to the factory settings.
→ "Basic settings", Page 25
There has been a power cut.
▶
Implement the settings for the initial configuration.
→ "Carrying out the initial configuration", Page 13
Malfunction
▶
Call the after-sales service.
→ "Customer Service", Page 37
Different causes are possible.
▶
Check any notifications that appear in the display.
→ "Displaying information", Page 14
Device is in demo mode.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Switch off demo mode within three minutes in the
→ "Basic settings", Page 25.
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The cooking compartment is too hot for the selected dish or type of heating.
▶
Allow the cooking compartment to cool down and start again.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→ "Basic settings", Page 25
Different causes are possible.
▶
Go to www.home-connect.com.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Call the after-sales service.
→ "Customer Service", Page 37
2.
If there is water in the water tank, empty the water tank:
Open the appliance door.
‒
Grip on the right and left below the control panel.
‒
Slowly pull out the control panel and push it upwards.
‒
The appliance is automatically calibrated.
No action required.
Troubleshooting en
35
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