Machine Cannot Be Operated - Ricoh Aficio 3224C Operating Instructions Manual

Machine Cannot Be Operated

If the following conditions arise while users are operating the machine, provide
instructions on how to deal with them.
Condition
Cannot print using the printer
driver or connect using the
TWAIN driver.
Cannot authenticate using the
TWAIN driver.
Cause
User authentication has been
rejected.
The encryption key specified
in the driver does not match
the machine's driver encryp-
tion key.
If "Permit Simple Encryption"
is set to [Off], data sent by the
driver uses simple encryption.
Another user is logging on to
the machine.
Authentication is taking time
because of operating condi-
tions.
Authentication is not possible
while the machine is editing
the address book data.
Authentication Does Not Work Properly
Solution
Enter the login user name and
login password in the printer
driver.
If using Windows authentica-
tion or LDAP authentication,
inquire the network adminis-
trator for the user name and
login name.
If using basic authentication,
inquire the user administra-
tor.
Specify the driver encryption
key registered in the machine.
See p.38 "Driver Encryption
Key".
Under Windows NT 4.0, Win-
dows 2000/XP, and Windows
server 2003, enable driver en-
cryption.
Under Windows 95/98/Me,
you can use only simple en-
cryption, so you cannot print.
Under Windows 95/98/Me,
set "Permit Simple Encryp-
tion" to [On] in the machine's
[System Settings].
Wait for the user to log off.
Make sure the LDAP server
setting is correct.
Make sure the network set-
tings are correct.
Wait until editing of the ad-
dress book data is complete.
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