Transferring Calls
Consultative: While on an active call, press
transferring the call, and press Send. After the party to whom you are transferring
the call answers, press
Notes:
• The original caller will be automatically placed on hold when you press
• You must wait for the person to whom you are transferring the call to answer to
complete the transfer.
• If the party to whom you are transferring does not want to accept the transfer,
press Cancel to reconnect with the original caller.
Blind: If you would like to transfer the call directly to the recipient without
announcing the caller, do one of the following:
• Press Blindxfer, if available. Dial the other party, and press Enter.
• Press
Directly to Voicemail: Do one of the following:
• Press VMxfer, if available. Dial the other party, and press Enter.
• If VMxfer is not available and you have a 4 digit extension, press
then Blind, then *90 followed by the extension, and press Send.
• If VMxfer is not available and your have a 5 or 6 digit extension,
press
and press Send.
SUPPORT
Visit the ENA Help Center at help.ena.com for help documentation, including manuals
and tutorials for ENA's solution products and support tools.
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again.
, press Blind, dial the other party, and press Send.
, then Blind, then the star key (*) followed by the extension,
, dial the party to whom you are
.
,
092206
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