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Dell U4924DWB Service Manual

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Service Manual–U4924DWB
Version: 01
Date:2022/09/22
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Summary of Contents for Dell U4924DWB

  • Page 1 Service Manual–U4924DWB Version: 01 Date:2022/09/22 - 1 -...

  • Page 2: Table Of Contents

    Content Index 1. General Safety Instructions ..................3  1.1 SAFETY: General Safety ..................3  1.2 SAFETY: General Power Safety ................5  2. Exploded view diagram with list of items ..............6  3. Wiring connectivity diagram ..................8  4. How to connect and disconnect power cable/ connectivity cable ......9  5.

  • Page 3: General Safety Instructions

    IMPORTANT NOTICE FOR USE IN HEALTHCARE ENVIRONMENTS: Dell products are not medical devices and are not listed under UL or IEC 60601 (or equivalent). As a result, they must not be used within 6 feet of a patient or in a manner that directly or indirectly contacts a patient 1.1 SAFETY: General Safety...
  • Page 4 When operating your equipment:  Do not use your equipment in a wet environment, for example, near a bath tub, sink, or swimming pool or in a wet basement. Do not use AC powered equipment during an electrical storm. Battery powered devices may ...

  • Page 5: Safety: General Power Safety

    If your equipment uses an AC adapter:  Use only the Dell provided AC adapter approved for use with this device. Use of another AC adapter may cause a fire or explosion.  NOTE: Refer to your system rating label for information on the proper adapter model approved for use with your device.

  • Page 6: Exploded View Diagram With List Of Items

    2. Exploded view diagram with list of items - 6 -...
  • Page 7 USB-A to USB-C Gen2 Cable NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.

  • Page 8: Wiring Connectivity Diagram

    3. Wiring connectivity diagram Wire 1 Wire 2 Wire 3 Wire 4 Wire 5 FFC 1 Wire 6 Wire 7 Wire 8 Wire 9 - 8 -...

  • Page 9: How To Connect And Disconnect Power Cable/ Connectivity Cable

    4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Connect/ disconnecting the DisplayPort (DisplayPort to DisplayPort) cable and Power cable Connecting/ disconnecting the HDMI cable and Power cable - 9 -...
  • Page 10 Connecting/ disconnecting the USB Type-C cable and Power cable Connecting/ disconnecting the RJ45 Cable (Optional) and Power cable Connecting/ disconnecting the super speed USB 10 Gbps (USB 3.2 Gen2) cable and Power cable - 10 -...

  • Page 11: Disassembly And Assembly Procedures

    5. Disassembly and Assembly Procedures NOTE: This “Disassembly and Assembly Procedures” is for EMEA only, not for other regions. Please note that Dell will deem warranty void if any disassembly is done on the monitors. 5.1 Disassembly SOP Preparation before disassembly 1.
  • Page 12 1. Unplug “CTRL BD FFC” from I/F BD to take off Rear Cover 1. Unplug speaker Philips-head wire from I/F BD screwdriver 2. Tear off 7 tapes Torsion of from speaker wire. screw: 5~6Kg 3. Unlock 8 screws to disassemble speaker from Middle Frame 1.
  • Page 13 2. Tear off tapes from USB BD wires and I/F BD 3. Unplug USB BD wires from I/F BD 1. Unplug 2 “LED Philips-head Driver BD to Panel screwdriver wires” from LED Driver BD Torsion of screw: 4.5±0.5kgf 2. Unlock 7 screws to Photo disassemble Main 1.
  • Page 14 1. Disassemble Mylar Philips-head from Main SHD screwdriver Torsion of PCB screw: 9.0±0.5Kg 2. Unlock 10 PCBA screws 3. Disassemble LED Driver BD from Main SHD. 4. Unplug “LED Driver BD to I/F BD wire” from LED Driver BD 5. Disassemble I/F BD from Main SHD.
  • Page 15 8. Unplug “WIRE Philips-head Do not COAX EDP 60P” screwdriver touch the from I/F BD component (Screw without Torque: 8.5±1 wearing Kgf) insulating gloves when disassembli ng and assembling Power BD 9. Unplug “SPS BD to I/F BD wire” and “WIRE AC+3/3P”...

  • Page 16: Assembly Sop

    5.2 Assembly SOP Preparation before assembly 1. Clean the room for work 2. Identify the area for material 3. Prepare the implement, equipment, materials as bellow： 1) Working table 2) Philips-head screwdriver 3) Gloves 4) Cleaning cloth 5) ESD protection 6) U4919DW Curve Sponge Jig Item Picture...
  • Page 17 5. Insert “LED Driver Philips-head BD to I/F BD wire” screwdriver and “SPS BD to I/F BD wire” into I/F BD. Torsion of PCB screw: 9.0±0.5Kg 6. Assemble I/F BD to Main SHD. 7. Insert “LED Driver BD to I/F BD wire” into LED Driver BD.
  • Page 18 1. Place U4924DW U4919DW curve Panel and whole Panel module on sponge jig monitor head U4919DW curve must be put sponge jig on U4919DW curve sponge 2. Insert “WIRE COAX jig to avoid EDP 60P” into Panel panel and adhere a yellow damage tape to fix it It is not...
  • Page 19 3. Insert “WIRE 12/12P” into I/F BD and fix it on panel by tape 1. Assemble Speaker Philips-head to Middle Frame screwdriver 2. Lock 8 screws to fix Torsion of speaker on Middle screw: 5~6Kg Frame 3. Adhere 7 tapes to fix speaker wire on Panel and Main 4.
  • Page 20 1. Follow the sequence Philips-head to assemble Rear Screw-driver Cover with Middle Frame Torsion of screw: 8.0-10 2. Lock 8 screws to fix Rear Cover 1. Insert the stand base blocks fully into the stand slot 2. Lift the screw handle and turn the screw clockwise 3.

  • Page 21: Trouble Shooting Instructions

    6. Trouble shooting instructions - 21 -...
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