Dell U2415 User Manual
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Dell U2415 User Manual

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Dell U2415
User's Guide
Model: U2415
Regulatory model: U2415b

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Summary of Contents for Dell U2415

  • Page 1 Dell U2415 User’s Guide Model: U2415 Regulatory model: U2415b...
  • Page 2 ____________________ Copyright © 2014 Dell Inc. All rights reserved. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S.

  • Page 3: Table Of Contents

    Contents About Your Monitor ......5 Package Contents ....... . 5 Product Features .
  • Page 4 Information........63 Contact Dell ........63 Setting Up Your Monitor .

  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 Power Cable (Varies by Countries) DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Factory Calibration Report • Safety and Regulatory Information About Your Monitor...

  • Page 7: Product Features

    Product Features The Dell U2415 flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 61.13 cm (24.1-inch) viewable area display (measured diagonally). 1920 x 1200 resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) About Your Monitor...

  • Page 9: Back View

    Security lock slot Secures monitor with security lock (security lock not included). Barcode serial number Refer to this label if you need to contact Dell for label technical support. USB downstream port* Connects your USB device. You can only use this...

  • Page 10: Side View

    Bottom view without monitor stand Label Description AC power cord Connect the power cable. connector Dell Soundbar Attach the optional Dell Soundbar. (Concealed below mounting slots removable plastic sheets) HDMI (MHL) port Connect your MHL devices with MHL cable. connector DisplayPort in Connect your computer with DP cable.
  • Page 11 DisplayPort out (MST) DisplayPort output for MST (Multi-Stream Transport) connector capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor for DP Multi-Stream Transport (MST) function".

  • Page 12: Monitor Specifications

    Monitor Specifications Flat Panel Specifications Model U2415 Screen type Active matrix - TFT LCD Panel type In Plane Switching Viewable image Diagonal 611.30 mm (24.1 inches) Horizontal, Active Area 518.40 mm (20.41 inches) Vertical, Active Area 324.00 mm (12.75 inches) Area 167961.60 mm...

  • Page 13: Supported Video Modes

    Supported Video Modes Model U2415 Video display capabilities 480p, 480i, 576p, 720p, 1080p, 576i, 1080i (HDMI & DP playback) Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency (kHz) Frequency (MHz) (Horizontal/ (Hz) Vertical) VESA, 720 x 400 31.5...

  • Page 14: Electrical Specifications

    1920 x 1200 at 60Hz 1920 x 1080 at 60Hz Electrical Specifications Model U2415 Video input signals • HDMI 1.4 (MHL 2.0)*, 600mV for each differential line, 100 ohm input impedance per differential pair • DisplayPort 1.2**, 600mV for each differential line,...

  • Page 15: Physical Characteristics

    Physical Characteristics Model U2415 Connector type DP, black connector (include DP in and DP out); Mini DisplayPort; HDMI (MHL); USB 3.0 Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, Mini-DP to DP, 20 pins •...

  • Page 16: Environmental Characteristics

    Environmental Characteristics Model U2415 Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
  • Page 17 The OSD functions only in the normal operation mode. When any button is pressed in the Active-off mode, one of the following messages will be displayed: HDMI (MHL)/Mini DisplayPort/DP input HDMI (MHL) input Activate the computer and the monitor to gain access to the OSD. ®...

  • Page 18: Pin Assignments

    Pin Assignments DisplayPort Connector 20-pin Side of the Number Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) Re-PWR +3.3 V DP_PWR About Your Monitor...
  • Page 19 Mini DisplayPort Connector 20-pin Side of the Number Connected Signal Cable Hot Plug Detect ML3(n) ML3(n) ML2(n) ML0(p) ML2(p) ML0(p) ML1(n) AUX(p) ML1(p) AUX(n) +3.3 V DP_PWR About Your Monitor...
  • Page 20 HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...

  • Page 21: Plug And Play Capability

    MHL Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1- MHL+ TMDS DATA 0 SHIELD MHL- TMDS CLOCK+ TMDS CLOCK- Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) VBUS (+5V, 900mA maximum)

  • Page 22: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port)

  • Page 23: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.

  • Page 24: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: •...

  • Page 25: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: Remove the cover and place the monitor on it.

  • Page 26: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.
  • Page 27 Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U2415 supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP1.2 with MST option. The default out of factory setting in the U2415 is DP1.1a.
  • Page 28 A) Monitor is able to show content Use OSD button to navigate to Display. Go to DisplayPort 1.2 selection. Select Enable or Disable accordingly Follow the screen message to confirm selection of DP1.2 or DP1.1a. Setting Up the Monitor...
  • Page 29 B) Monitor fails to show any content (blank screen) Use the button to highlight DisplayPort or Mini DisplayPort. Press and hold the button for approximately 8 seconds. The DisplayPort configuration message will appear: Use the button to enable DP1.2 or button to exit without making any changes.

  • Page 30: Connecting The Usb 3.0 Cable

    Connecting the USB 3.0 cable After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.
  • Page 31 Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL certified. NOTE: To use the MHL function, use only MHL certified cable and source devices that support MHL output. NOTE: Some MHL source devices may take more than a few seconds or longer to output an image, depending on MHL source devices.

  • Page 32: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor.

  • Page 33: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set-up instructions To remove the stand: Place the monitor on a soft cloth or cushion.

  • Page 34: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. Place the monitor panel on a soft cloth or cushion on a stable, flat table. Remove the stand. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.

  • Page 35: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.

  • Page 36: Front Panel Button

    Front Panel Button Description Use this button to choose from a list of preset color modes. Shortcut key/ Preset Modes Use this button to directly access the Brightness/Contrast menu. Shortcut key/ Brightness/Contrast Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu.

  • Page 37: Using The On-Screen Display (Osd) Menu

    Use the OK button to confirm your selection. Use the Back button to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes.
  • Page 38 Main Menu for digital (mini DisplayPort) input Main Menu for digital (DP) input Press the buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. Press the button once to activate the highlighted option.
  • Page 39 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On.
  • Page 40 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. DisplayPort Select the DisplayPort input when you are using the DisplayPort (DP) connector. Press to select the DisplayPort input source. Mini Select the Mini DisplayPort input when you are using the Mini DisplayPort (Mini DP) connector.
  • Page 41 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable); or MHL devices using MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable);...
  • Page 42 Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. •...
  • Page 43 DP 1.2. Wrong setting may result in blank screen. Some Graphics Cards do not support MCCS (Monitor Control Command Set) at DP 1.2. In these cases, DDM (Dell Display Manager) may not run. Reset Display Select this option to restore default display settings.
  • Page 44 Energy Power Allows you to set the power LED indicator On or Off to save energy. Button LED Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged.
  • Page 45 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese).
  • Page 46 Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. Other Button The monitor beeps every time a new option is selected in the menu. This feature enables or disables the sound. Sound Operating the Monitor...
  • Page 47 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 48 OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
  • Page 49 Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI (MHL)/Mini DisplayPort/DP input HDMI (MHL) input If either HDMI (MHL), Mini DisplayPort, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
  • Page 50 Troubleshooting for more information. Operating the Monitor...

  • Page 51: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...

  • Page 52: Vertical Extension

    Vertical Extension NOTE: The stand extends vertically up to 115 mm. The figure below illustrates how to extend the stand vertically. Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Operating the Monitor...
  • Page 53 Rotate clockwise Rotate counterclockwise Operating the Monitor...
  • Page 54 (optional). NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
  • Page 55 Landscape (Top-bottom) Supported by wall mounting solution (optional) Portrait Operating the Monitor...

  • Page 56: System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 57: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.

  • Page 58: Built-In Diagnostics

    This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.

  • Page 59: Common Problems

    To run the built-in diagnostics: Ensure that the screen is clean (no dust particles on the surface of the screen). Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. Press and hold Button 1 and Button 4 on the front panel simultaneously for 2 seconds.
  • Page 60 • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. Stuck-on Pixels LCD screen has •...

  • Page 61: Product Specific Problems

    Image retention Faint shadow • Use the Power Management feature to turn off the monitor from a static from the static at all times when not in use (for more information, see image left on image displayed Power Management Modes). the monitor for appears on the •...

  • Page 62: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). •...

  • Page 63: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

  • Page 64: Setting Up Your Monitor

    After installing the drivers for your graphics adapter, attempt to set the resolution to 1920 x 1200 again. NOTE: If you are unable to set the resolution to 1920 x 1200, please contact Dell™ to inquire about a graphics adapter that supports these resolutions.
  • Page 65 NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution. Appendix...

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