Dell UltraSharp U3415W User Manual

Dell UltraSharp U3415W User Manual

Dell ultrasharp u3415w 34-inch curved led-lit monitor

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Dell UltraSharp U3415W
User's Guide
Model: U3415W
Regulatory model: U3415Wb

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Table of Contents
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Summary of Contents for Dell UltraSharp U3415W

  • Page 1 Dell UltraSharp U3415W User’s Guide Model: U3415W Regulatory model: U3415Wb...
  • Page 2 ____________________ Copyright © 2014 Dell Inc. All rights reserved. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S.
  • Page 3: Table Of Contents

    Contents About Your Monitor ......5 Package Contents ....... . 5 Product Features .
  • Page 4 Information........67 Contact Dell ........67 Setting Up Your Monitor .
  • Page 5: About Your Monitor

    Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and Contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your monitor. Some features or media may not be available in certain countries.
  • Page 6 Power Cable (Varies by Countries) HDMI Cable DP Cable (Mini-DP to DP) USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Factory Calibration Report • Safety and Regulatory Information About Your Monitor...
  • Page 7: Product Features

    Product Features The Dell U3415W flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • 86.5 cm (34-inch) viewable area display (measured diagonally). 3440 x 1440 resolution, plus full-screen support for lower resolutions.
  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) About Your Monitor...
  • Page 9: Back View

    Security lock slot Secures monitor with security lock (security lock not included). Barcode serial number Refer to this label if you need to contact Dell for label technical support. USB downstream port* Connect your USB device to this USB charging port, which supports fast current charging capability if the device is BC1.2 compatible.
  • Page 10: Side View

    Side View Bottom View Bottom view without monitor stand Label Description AC power cord Connect the power cable. connector MHL port connector Connect your MHL devices with MHL cable. HDMI port connector Connect your computer with HDMI cable. About Your Monitor...
  • Page 11: Monitor Specifications

    DisplayPort in Connect your computer with DP cable. connector Mini DisplayPort in Connect your computer with Mini-DP to DP cable. connector DisplayPort out (MST) DisplayPort output for MST (Multi-Stream Transport) connector capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section "Connecting the monitor for DP Multi-Stream Transport (MST)
  • Page 12: Resolution Specifications

    Viewing angle 178° (vertical) typical 172° (horizontal) typical Luminance output 300 cd/m² (typical) Contrast ratio 1000 to 1 (typical) 2M to 1 (typical Dynamic Contrast On) Faceplate coating Anti-Glare with 3H hardness Backlight LED edgelight system Response time 8 ms (typical) for NORMAL mode 5 ms (typical) for FAST mode Color depth 1.074 billion colors...
  • Page 13: Mhl Source Display Modes

    VESA, 1024 x 768 60.0 75.0 78.8 VESA, 1152 x 864 67.5 75.0 108.0 VESA, 1280 x 800 49.3 60.0 71.0 VESA, 1280 x 1024 64.0 60.0 108.0 VESA, 1280 x 1024 80.0 75.0 135.0 VESA, 1600 x 1200 75.0 60.0 162.0 VESA, 1920 x 1080...
  • Page 14: Electrical Specifications

    Multi-Stream Transport (MST) Modes MST Source Maximum number of external monitor can be supported Monitor 3440 x 1440 at 60Hz 1920 x 1080 at 60Hz 3440 x 1440 at 60Hz NOTE: Multi-Stream Transport modes are only available with DP1.2. See Connecting the monitor for DP Multi-Stream Transport (MST) function for details.
  • Page 15: Physical Characteristics

    Physical Characteristics Model U3415W Connector type DP, black connector (include DP in and DP out); Mini DisplayPort; HDMI; MHL; USB 3.0 Signal cable type • Digital: detachable, HDMI, 19 pins • Digital: detachable, MHL, 19 pins • Digital: detachable, Mini-DP to DP, 20 pins •...
  • Page 16: Environmental Characteristics

    Environmental Characteristics Model U3415W Temperature Operating 0 °C to 40 °C (32 °F to 104 °F) Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F) • Shipping: -20 °C to 60 °C (-4 °F to 140 °F) Humidity Operating 10% to 80% (non-condensing)
  • Page 17 HDMI/MHL/Mini DisplayPort/DP input HDMI/MHL input Activate the computer and the monitor to gain access to the OSD. ® NOTE: This monitor is ENERGY STAR -compliant. About Your Monitor...
  • Page 18: Pin Assignments

    Pin Assignments DisplayPort Connector 20-pin Side of the Number Connected Signal Cable ML0(p) ML0(n) ML1(p) ML1(n) ML2(p) ML2(n) ML3(p) ML3(n) AUX(p) AUX(n) Re-PWR +3.3 V DP_PWR About Your Monitor...
  • Page 19 Mini DisplayPort Connector 20-pin Side of the Number Connected Signal Cable Hot Plug Detect ML3(n) ML3(n) ML2(n) ML0(p) ML2(p) ML0(p) ML1(n) AUX(p) ML1(p) AUX(n) +3.3 V DP_PWR About Your Monitor...
  • Page 20 HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0- TMDS CLOCK+ TMDS CLOCK SHIELD TMDS CLOCK-...
  • Page 21: Plug And Play Capability

    MHL Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1- MHL+ TMDS DATA 0 SHIELD MHL- TMDS CLOCK+ TMDS CLOCK- Reserved (N.C. on device) DDC CLOCK (SCL) DDC DATA (SDA) VBUS (+5V, 900mA maximum)
  • Page 22: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) Interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps 4.5 W (Max, each port)
  • Page 23: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.
  • Page 24: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: •...
  • Page 25: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. CAUTION: Do not remove the monitor from the packaging box before attaching the stand.
  • Page 26 Attach the stand assembly to the monitor. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. Press the stand down till it snaps into place. Setting Up the Monitor...
  • Page 27 Place the monitor upright. Slide one hand in the cutout area on the bottom cushion and use the other hand to hold the stand. Lift the monitor carefully to prevent it from slipping or falling. CAUTION: Do not press on the panel screen when lifting the monitor. Remove the cover from the monitor.
  • Page 28: Connecting Hdmi Cable

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. To connect your monitor to the computer: Turn Off your computer and disconnect the power cable. Connect the DP/Mini-DP to DP/HDMI cable from your monitor to the computer.
  • Page 29 Connecting the black DisplayPort (DP to DP) cable Connecting the monitor for DP Multi-Stream Transport (MST) function NOTE: U3415W supports the DP MST feature. To make use of this feature, your PC Graphics Card must be certified to DP 1.2 with MST option. The default out of factory setting in the U3415W is DP1.1a.
  • Page 30 A) Monitor is able to show content Use OSD button to navigate to Display. Go to DP 1.2 selection. Select Enable or Disable accordingly. Follow the screen message to confirm selection of DP1.2 or DP1.1a. Setting Up the Monitor...
  • Page 31 B) Monitor fails to show any content (blank screen) Use the buttons to highlight DP or mDP. Press and hold the button for approximately 8 seconds. The DisplayPort configuration message will appear. Use the button to enable DP1.2 or button to exit without making any changes.
  • Page 32: Connecting The Usb 3.0 Cable

    Connecting the USB 3.0 cable NOTE: To prevent data damage or loss, before changing USB upstream ports, make sure that NO USB storage devices are in use by the computer connected to the monitor’s USB upstream port. After you have completed connecting the Mini-DP to DP/DP/HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: a.
  • Page 33 Turn On the monitor and the computer(s). If your monitor displays an image, installation is complete. If it does not display an image, see Universal Serial Bus (USB) Specific Problems. Use the cable slot on the monitor stand to organize the cables. Using the Mobile-High Definition Link (MHL) NOTE: This monitor is MHL certified.
  • Page 34: Organizing Your Cables

    Organizing Your Cables After attaching all necessary cables to your monitor and computer, (See Connecting Your Monitor for cable attachment,) organize all cables as shown above. Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor.
  • Page 35: Removing The Monitor Stand

    Removing the Monitor Stand NOTE: To prevent the curved LCD screen from being scratched and damaged while removing the stand, ensure that the monitor is placed on a soft, clean foam. Direct contact with hard objects might cause damage to the curved monitor. NOTE: This is applicable for a monitor with a stand.
  • Page 36: Wall Mounting (Optional)

    Wall Mounting (Optional) (Screw dimension: M4 x 10 mm). Refer to the instructions that come with the VESA-compatible wall mounting kit. Place the monitor panel on a soft cloth or cushion on a stable, flat table. Remove the stand. Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover.
  • Page 37: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
  • Page 38: Front Panel Button

    Front Panel Button Description Use this button to directly access the Volume level bar. Shortcut key/ Volume Use this button to directly access the Input Source menu. Shortcut key/ Input Source Use the MENU button to launch the On-Screen Display (OSD) and select the OSD Menu.
  • Page 39: Using The On-Screen Display (Osd) Menu

    Use the Down button to adjust (decrease ranges) items in the OSD menu. Down Use the OK button to confirm your selection. Use the Back button to go back to the previous menu. Back Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes.
  • Page 40 Main Menu for digital (mDP) input Main Menu for digital (DP) input Press the buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the following table for a complete list of all the options available for the monitor. Press the button once to activate the highlighted option.
  • Page 41 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On.
  • Page 42 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Select the DP input when you are using the DisplayPort (DP) connector. Press to select the DisplayPort input source. Select the mDP input when you are using the Mini DisplayPort (mDP) connector.
  • Page 43 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable (or DisplayPort cable); or MHL devices using MHL cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using HDMI cable (or DisplayPort cable);...
  • Page 44 Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp.,or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode. • Multimedia: Loads color settings ideal for multimedia applications. •...
  • Page 45 Ensure your Graphics Card can support these features before selecting DP 1.2. Wrong setting may result in blank screen. Some Graphics Cards do not support MCCS (Monitor Control Command Set) at DP 1.2. In these cases, DDM (Dell Display Manager) may not run. Operating the Monitor...
  • Page 46 Uniformity Select screen uniformity compensation settings. Calibrated is factory calibrated setting by default. Uniformity Compensation adjusts Compensation different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen. For optimal screen performance, Brightness and Contrast for some preset modes (Standard, Color Temp.) will be disabled when Uniformity Compensation is turned On.
  • Page 47 PBP Mode Adjusts the PBP (Picture by Picture) mode to PIP (Picture in Picture), PBP Aspect Ratio, or PBP Full. You can disable this feature by Enable selecting Off. PBP Aspect Ratio PBP FUll PBP (Sub) Select between the different video signals that may be connected to your monitor for the PIP/PBP sub-window.
  • Page 48 USB Selection Select the USB upstream signals from the list: DP, mDP, HDMI, and MHL, thus the monitor's USB downstream port (eg. keyboard and mouse) can be used by the current input signals when connecting a computer to either one of the upstream ports. The display and USB upstream ports connection can be changed by selecting the input source function.
  • Page 49 Audio Volume Allows you to set the volume level of speakers. to adjust the volume level from '0' to '100'. Audio Source Allows you to set the audio source from the main window or the sub- window. Reset Audio Select this option to restore default audio settings. Settings Operating the Monitor...
  • Page 50 Energy Power Button Allows you to set the power LED indicator On or Off to save energy. Allows you to enable or disable USB function during monitor standby mode. NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged.
  • Page 51 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese or Japanese).
  • Page 52 Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Volume, PBP Mode Enable, or Toggle Switch PBP and set it as a shortcut key. Others Button Sound The monitor beeps every time a new option is selected in the menu. This feature enables or disables the sound.
  • Page 53 DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable. Enable this feature for best user experience and optimum performance of your monitor.
  • Page 54: Osd Warning Messages

    OSD Warning Messages When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie), the manual brightness adjustment is disabled. When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer.
  • Page 55 Activate the computer and wake up the monitor to gain access to the OSD. If you press any button other than the power button, one of the following messages will appear depending on the selected input: HDMI/MHL/Mini DisplayPort/DP input HDMI/MHL input If either HDMI, MHL, Mini DisplayPort, or DP input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
  • Page 56: Setting The Maximum Resolution

    Troubleshooting for more information. Setting the Maximum Resolution To set the maximum resolution for the monitor: ® ® ® In Windows 7, Windows 8, and Windows 8.1: ® ® For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop.
  • Page 57: Using The Tilt, Swivel, And Vertical Extension

    If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): • Go to the support site for your computer and download the latest graphic drivers.
  • Page 58 Dual-Monitor Setup The recommended dual-monitor setup: Landscape (side by side) Operating the Monitor...
  • Page 59: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.
  • Page 60 This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn Off your monitor and reconnect the video cable; then turn On both your computer and the monitor. If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
  • Page 61: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 62: Common Problems

    • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 63 • Restart the computer in the safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the Intermittent Monitor Problems malfunctions on computer is connected properly and is secure.
  • Page 64: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display menu OSD. too small centered on • Reset the monitor to factory settings. screen, but does not fill entire viewing area Cannot adjust...
  • Page 65: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) Specific Problems Specific What You Possible Solutions Symptoms Experience USB interface is USB peripherals • Check that your monitor is turned On. not working are not working • Reconnect the upstream cable to your computer. • Reconnect the USB peripherals (downstream connector). •...
  • Page 66: Speakers Specific Problems

    Speakers Specific Problems Specific What You Possible Solutions Symptoms Experience No sound Cannot hear any • Turn Off the monitor, unplug the monitor power cord, coming from sound replug it, and then turn On the monitor. the speakers • Check the audio cable connection is connected correctly to the computer Audio Line Out port.
  • Page 67: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.
  • Page 68: Setting Up Your Monitor

    After installing the drivers for your graphics adapter, attempt to set the resolution to 3440 x 1440 again. NOTE: If you are unable to set the resolution to 3440 x 1440, please contact Dell™ to inquire about a graphics adapter that supports these resolutions.
  • Page 69 NOTE: If you are unable to set the recommended resolution, please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution. Appendix...

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