After-Sales Service; E Number And Fd Number; Test Dishes - NEFF B12S32 3GB Series Instruction Manual

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After-sales service

Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.

E number and FD number

When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate containing these numbers
can be found on the right-hand side of the oven door. You can
make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
E no.

Test dishes

Dishes tested to EN 60350. Please note the information in the
tables about preheating.
Baking
Shortbread
Small cakes (x 20)
Fat-free sponge cake
Apple pie
* Preheat for 10 minutes
** Preheat oven
*** Only use original baking trays, order no. Z1342X0
**** Use a black springform cake tin
When baking apple pie using CircoTherm®
both springform cake tins next to each other on the wire rack
(figure A).
If you are baking apple pie on two levels, place the lower
baking tin to the left on the wire rack and the upper baking tin
to the right on the wire rack (figure B).
Grilling
White bread
Beef steaks
* Preheat for 10 minutes
** Turn after
Z
of the time
FD no.
Setting
Level
Temperature in °C Time in minutes Cookware
1
3
1 + 3
3
1 + 3 + 4
3
1
3
1 + 3
3
1 + 3 + 4
3
1
3
1
3
1 + 3
3
, always place
3
Setting
Level
Temperature in °C Time in minutes Cookware
3 + 4
(
3 + 4
(
After-sales service
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0344 892 8989
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
140 - 150**
20 - 30
140 - 150**
25 ­ 35
130 - 140**
35 - 50
150 - 160*
25 - 30
140 - 150*
30 - 40
140 - 150*
35 ­ 45
160 - 170**
25 ­ 35
170 ­ 180**
70 - 80
170 ­ 180**
65 - 75
275*
0.5 - 2
270
20 ­ 25**
O
Baking tray***
2x baking tray***
3x baking tray***
Baking tray***
2x baking tray***
3x baking tray***
Springform cake tin**** ø 26 cm
2x Springform cake tin****
ø 20 cm (see figure A)
2x Springform cake tin****
ø 20 cm (see figure B)
Universal pan + wire rack
Universal pan + wire rack
21

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