Brother MFC-J2340DW Online User's Manual page 37

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9. Make sure the paper is flat in the tray and below the maximum paper mark (1).
Overfilling the paper tray may cause paper jams.
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10. Replace the tray top cover.
11. Slowly push the paper tray completely into the machine.
IMPORTANT
DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or
paper feed problems.
12. Pull out the paper support until it locks into place.
13. Change the paper size setting in the machine's menu, if needed.
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