Page 1 Online User's Guide MFC-J2340DW !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. © 2021 Brother Industries, Ltd. All rights reserved.
Page 2: Table Of Contents
Access Brother Utilities (Windows) ......................19 Uninstall the Brother Software and Drivers (Windows) ..............20 Access Brother iPrint&Scan (Windows/Mac) ....................21 USB / Ethernet Port Locations on Your Brother Machine ................22 Paper Handling............................ 23 Load Paper..............................24 Loading Paper Overview ........................25 Load Paper in the Paper Tray ......................
Page 3 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac) ........................86 Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)........................... 88 Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac) ......89 Print Data Directly from a USB Flash Drive ....................
Page 4 Home > Table of Contents Send a Fax at a Specified Time (Delayed Fax)................173 Change the Fax Auto Redial Setting ....................174 Cancel a Fax in Progress ......................... 175 Check and Cancel a Pending Fax....................176 Fax Options ............................177 Receive a Fax ............................
Page 5 Administrator............................. 371 Network Features............................372 Security Features ............................373 Network Security ..........................374 User Authentication .......................... 376 Brother Management Tools ........................377 Mobile Connect ..........................378 AirPrint ............................... 379 AirPrint Overview..........................380 Before Using AirPrint (macOS) ......................381 Print Using AirPrint ........................... 382 Scan Using AirPrint (macOS) ......................
Page 6 Replace the Ink Cartridges......................... 447 Clean Your Brother Machine ........................450 Clean the Print Head from Your Brother Machine ................451 Clean the Print Head Using Web Based Management ..............452 Clean the Print Head from Your Computer (Windows)..............453 Automatically Detect and Improve the Condition of Print Head Nozzles..........
Page 7 Set or Change a Login Password for Web Based Management ............532 Set Up Your Machine's Address Book Using Web Based Management .......... 533 Appendix............................534 Specifications ............................. 535 Supply Specifications ..........................541 To create a better environment ........................542 Brother Help and Customer Support......................543...
Page 8: Before You Use Your Machine
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes...
Page 9: Definitions Of Notes
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.
Page 10: Trademarks
® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ™ ™...
Page 11: Open Source Licensing Remarks
Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com/manuals. Related Information • Before You Use Your Machine...
Page 12: Copyright And License
Before You Use Your Machine > Copyright and License Copyright and License ©2021 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Page 13: Important Notes
> Important Notes Important Notes • Check support.brother.com for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available.
Page 14: Introduction To Your Machine
• Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • Access Brother iPrint&Scan (Windows/Mac) • USB / Ethernet Port Locations on Your Brother Machine...
Page 15: Before Using Your Machine
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 16: Control Panel Overview
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu Buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen.
Page 17 Related Information • Introduction to Your Machine...
Page 18: Touchscreen Lcd Overview
Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview Using your finger, press d c or a b on the LCD to display and access the machine options. You can switch Home screens by pressing d or c. From the Home screens, you can access the various settings.
Page 19 , displayed at the bottom of the screen to access the Home Screens. 8. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].
Page 20 IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine. Doing this may cause an error.
Page 21: Settings Screen Overview
> Settings Screen Overview Settings Screen Overview The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
Page 22 Related Information • Touchscreen LCD Overview Related Topics: • Check the Ink Volume (Page Gauge)
Page 23: Set The Ready Screen
Home > Introduction to Your Machine > Touchscreen LCD Overview > Set the Ready Screen Set the Ready Screen You can change the Ready screen to display a specific Home screen or Shortcut screen. When the machine is idle or you press , the machine will go back to the screen that you have set.
Page 24: Set Default Function Screens
Home > Introduction to Your Machine > Touchscreen LCD Overview > Set Default Function Screens Set Default Function Screens You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].
Page 25: Enter Text On Your Brother Machine
The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
Page 26: Access Brother Utilities (Windows)
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 27: Uninstall The Brother Software And Drivers (Windows)
• Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.
Page 28: Access Brother Iprint&Scan (Windows/Mac)
Access Brother iPrint&Scan (Windows/Mac) Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.
Page 29: Usb / Ethernet Port Locations On Your Brother Machine
Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine The USB and Ethernet ports are located inside the machine. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com.
Page 30: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 31: Load Paper
Home > Paper Handling > Load Paper Load Paper • Loading Paper Overview • Load Paper in the Paper Tray • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance Messages •...
Page 32: Loading Paper Overview
Home > Paper Handling > Load Paper > Loading Paper Overview Loading Paper Overview 1. Load the paper in the paper tray as follows. Fan the stack of paper well. The paper size determines the orientation when loading paper. 　　　　　 Paper Tray Tray #1 How to Load Paper...
Page 33 　　　　　　　　 Manual Feed Slot Manual Feed Slot How to Load Paper Landscape orientation Letter Executive Adjust the manual feed slot B5 (JIS) paper guides. Ledger B4 (JIS) Portrait orientation Legal Folio Mexico Legal India Legal Adjust the manual feed slot paper guides.
Page 34: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load A4, Letter, or Executive Size Paper in Tray #1 • Load A3, Ledger, or Legal Size Paper in Tray #1 •...
Page 35 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load A4, Letter, or Executive Size Paper in Tray #1 Load A4, Letter, or Executive Size Paper in Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 36 If you load Executive or B5 (JIS) size paper in Tray #1, lift the stopper (4). 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6. Gently load paper in the paper tray with the printing surface face down. Landscape orientation IMPORTANT Be careful not to push the paper in too far;...
Page 37 9. Make sure the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams. 10. Replace the tray top cover. 11. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly.
Page 38 Related Information • Load Paper in the Paper Tray Related Topics: • Change the Check Paper Setting • Change the Paper Size and Paper Type • Choose the Right Print Media...
Page 39 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load A3, Ledger, or Legal Size Paper in Tray #1 Load A3, Ledger, or Legal Size Paper in Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 40 5. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.
Page 41 8. Make sure the paper length guide (1) touches the edges of the paper. 9. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper. 10. Make sure the paper is flat in the tray and below the maximum paper mark (1). Overfilling the paper tray may cause paper jams.
Page 42 12. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 13. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 14.
Page 43 Before you collapse the paper tray, take the paper out of the tray. Rest the tray on a flat surface. Push the green slider to the left and then push in the front of the tray to collapse it until it locks into place. Put the paper in the tray.
Page 44 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in Paper Tray Load Photo Paper in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 45 5. Load up to 20 sheets of photo paper in the paper tray with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams. 6. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper and the paper is flat in the tray.
Page 46 Related Topics: • Change the Check Paper Setting • Change the Paper Size and Paper Type • Choose the Right Print Media...
Page 47 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in Paper Tray #1 Load Envelopes in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 48 4. Load up to 10 envelopes in the paper tray with the printing surface face down. Loading more than 10 envelopes may cause paper jams. 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray.
Page 49 6. Replace the tray top cover. 7. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 9.
Page 50: Load Paper In The Manual Feed Slot
Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Load special print media in this slot, one sheet at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1.
Page 51 • Using A4, Letter, Executive, or B5 (JIS) Landscape orientation • Using A3, Ledger, B4 (JIS), Legal, Folio, Mexico Legal, India Legal, 16K (195 x 270 mm), A5, A6, envelopes, Photo, Photo L, Photo 2L, B6 (JIS), or Index Card Portrait orientation •...
Page 52 • DO NOT load paper in the manual feed slot when you are printing from the paper tray. Doing this may cause a paper jam. 4. Do one of the following: • When using A4 or Letter size, or smaller size paper Pull out the paper support until it locks into place.
Page 53: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 54: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax...
Page 55 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. •...
Page 56 Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
Page 57: Acceptable Print Media
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print, or the Paper Type setting on the machine.
Page 58 Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 59 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Orientation and Capacity of the Paper Trays •...
Page 60 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy JPEG Printer Print...
Page 61 80 to 95 Up to 0.52 (13 x 20 cm), 16K (195 x 270 mm) When using plain paper 80 gsm BP71 260 gsm paper is specially designed for Brother inkjet machines. Related Information • Choose the Right Print Media...
Page 62: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 63: Load Documents In The Automatic Document Feeder (Adf)
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 64 If you loaded a small size document and cannot remove it, lift the ADF document support (1), and then remove the document. IMPORTANT DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam. Related Information •...
Page 65: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 297 mm Width: Up to 215.9 mm Weight:...
Page 66: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 67: Print
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print Data Directly from a USB Flash Drive...
Page 68: Print From Your Computer (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
Page 69: Print A Photo (Windows)
> Print a Photo (Windows) Print a Photo (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 70: Print A Document (Windows)
> Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 71: Cancel A Print Job (Windows)
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 72: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)
Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 73: Print As A Poster (Windows)
Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 74: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 75 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box to specify the offset for binding in inches or millimetres. 9.
Page 76 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows)
Page 77: Print As A Booklet Automatically (Windows)
If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 78 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 79: Print A Colour Document In Greyscale (Windows)
Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 80: Prevent Smudged Printouts And Paper Jams (Windows)
1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
Page 81: Use A Preset Print Profile (Windows)
Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 82 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
Page 83 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model), and then click the printing properties or preferences button.
Page 84: Change The Default Print Settings (Windows)
Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printer properties. If printer driver options appear, select your printer driver.
Page 85: Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 86 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
Page 87 Advanced Tab 1. Colour Enhancement Select this option to use the Colour Enhancement feature. This feature analyses your image to improve its sharpness, white balance and colour density. This process may take several minutes depending on the image size and your computer's specifications. 2.
Page 88 Retrieve Printer's Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 89: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint (macOS)
Page 90: Print Using Brother Iprint&Scan (Windows/Mac)
Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing) (Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Colour Document in Greyscale Using Brother iPrint&Scan (Windows/Mac)
Page 91: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 92 8. Click Print. IMPORTANT For photo printing: To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)
Page 93: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing) (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 94 Option Description On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)
Page 95: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows/Mac)
1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4. Do one of the following: •...
Page 96: Print A Colour Document In Greyscale Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 97: Print Data Directly From A Usb Flash Drive
Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive • Compatible USB Flash Drives • Print Photos Directly from a USB Flash Drive...
Page 98: Compatible Usb Flash Drives
> Compatible USB Flash Drives Compatible USB Flash Drives Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and USB devices that use the USB mass storage standard.
Page 99: Print Photos Directly From A Usb Flash Drive
Print Photos Directly from a USB Flash Drive Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive. • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...
Page 100 Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid photo printing problems: •...
Page 101 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive •...
Page 102 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive You can preview your photos on the LCD before printing them, or print images stored on a USB flash drive.
Page 103 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a photo Index Sheet to see small preview versions of all pictures on your USB flash drive.
Page 104 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number.
Page 105 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping If your photo is too long or too wide to fit within the layout space, part of the image will be cropped.
Page 106 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Borderless Photos from a USB Flash Drive Print Borderless Photos from a USB Flash Drive This feature expands the printable area to the edges of the paper. Printing time will be slower.
Page 107 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo’s information. The date will be printed in the lower-right corner. To use this setting, the photo data must include the date.
Page 108 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos Press [Print Settings] to display the settings shown in the table.
Page 109: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Configure Scan Settings Using Web Based Management...
Page 110: Scan Using The Scan Button On Your Machine
Save Scanned Data as an Email Attachment • Send Scanned Data to an Email Recipient • Scan to FTP • Scan to Network (Windows) • Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows • Change Scan Settings Using Brother iPrint&Scan...
Page 111: Scan Photos And Graphics
4. To change the settings, press [Options]. To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 112 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Machine...
Page 113: Save Scanned Data To A Folder As A Pdf File
4. To change the settings, press [Options]. To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 114 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Machine...
Page 115: Save Scanned Data To A Usb Flash Drive
Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Scan documents and save them directly to a USB flash drive without using a computer. 1.
Page 116 To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 6. Press [Start]. 7. If you are using the scanner glass, set the next page and then press [Continue]. If there are no more pages to scan, press [Finish].
Page 117 > Compatible USB Flash Drives Compatible USB Flash Drives Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and USB devices that use the USB mass storage standard.
Page 118: Scan Multiple Business Cards And Photos (Auto Crop)
Home > Scan > Scan Using the Scan Button on Your Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.
Page 119: Scan To An Editable Text File Using Ocr
4. To change the settings, press [Options]. To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 120 To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7. Press [Start]. The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job.
Page 121: Save Scanned Data As An Email Attachment
4. To change the settings, press [Options]. To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 122 Option Description Select the contrast level. Contrast Correct any skewed documents when they are scanned. Auto Deskew When On is selected, blank pages are skipped. Skip Blank Page Remove Background Colour Change the amount of background colour that is removed. To save the settings as a shortcut, press [Save as Shortcut].
Page 123: Send Scanned Data To An Email Recipient
> Send Scanned Data to an Email Recipient Send Scanned Data to an Email Recipient Send scanned data directly from your Brother machine to an email recipient without using a computer. • To send scanned data to an email recipient, you must configure your machine to communicate with your network and email server, which is used to send and receive emails.
Page 124 The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Machine...
Page 125: Scan To Ftp
Home > Scan > Scan Using the Scan Button on Your Machine > Scan to FTP Scan to FTP Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favourite Scan to FTP destinations. •...
Page 126 Type the path (up to 60 characters) to the folder on the FTP server where you want to send your scanned data. Do not type a slash mark at the beginning of the path (for example: brother/abc). File Name Select a file name from the preset names provided, or from user- defined names.
Page 127 Option Description File Type Select the file type you want to use for the scanned document. If you choose the User Select option, the machine will prompt users to select a setting each time they use the scan profile. Document Size Select your document size from the list.
Page 128 Home > Scan > Scan Using the Scan Button on Your Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server 1. Load your document. 2. Press [Scan] > [to FTP]. 3.
Page 129: Scan To Network (Windows)
Home > Scan > Scan Using the Scan Button on Your Machine > Scan to Network (Windows) Scan to Network (Windows) Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favourite Scan to Network destinations. •...
Page 130 Home > Scan > Scan Using the Scan Button on Your Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server. We recommend Microsoft Internet Explorer 11/Microsoft Edge for Windows, Safari 13 for Mac, Google ™...
Page 131 Option Description Remove Background Colour Change the amount of background colour that is removed. Margin Settings Adjust your document's margins. Brightness Select the brightness level. Contrast Select the contrast level. Use PIN for Authentication To PIN-protect this profile, select On, and then type a four-digit PIN in the PIN Code field.
Page 132 Home > Scan > Scan Using the Scan Button on Your Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server 1. Load your document. 2. Press [Scan] > [to Network]. 3.
Page 133: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, And Windows 10)
Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) The Web Services protocol enables Windows 7, Windows 8.1 and Windows 10 users to scan using a Brother machine on the network. You must install the driver via Web Services.
Page 134 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
Page 135 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
Page 136 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1.
Page 137: Change Scan Settings Using Brother Iprint&Scan
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 138: Scan Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 139: Scan From Your Computer (Windows)
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favourite scanning application. •...
Page 140: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications
The Scan or Get Photo panel appears on the left side of the screen. 4. Click Select. 5. From the available Scanners list, select TWAIN: TW-Brother XXX-XXXX or TWAIN: TW-Brother XXX-XXXX LAN (where XXX-XXXX is the name of your model).
Page 141 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Page 142 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
Page 143 • Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots. Black dots are put in a specific pattern to give a grey appearance.) • True Grey Use for photographic images or graphics.
Page 144 Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Colour option and the 300 x 300 dpi, 400 x 400 dpi, or 600 x 600 dpi scan resolution. •...
Page 145: Scan Using Windows Fax And Scan
6. Adjust the settings in the dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
Page 146 • WIA Driver Settings (Windows)
Page 147 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
Page 148 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasises dark and light areas of the image, while a decrease reveals more details in grey areas.
Page 149: Scan From Your Computer (Mac)
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)
Page 150: Configure Scan Settings Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan File Name Using Web Based Management • Set the Scan Job Email Report Using Web Based Management...
Page 151: Set The Scan File Name Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan File Name Using Web Based Management Set the Scan File Name Using Web Based Management Set up a file name for scanned data using Web Based Management. 1.
Page 152: Set The Scan Job Email Report Using Web Based Management
Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management When you scan a document, the machine will send a scan job email report automatically to the registered email address.
Page 153: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 154: Copy A Document
Home > Copy > Copy a Document Copy a Document 1. Make sure you have loaded the correct size paper in the paper tray. 2. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper other than A4 size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options].
Page 155 To interrupt copying, press Related Information • Copy Related Topics: • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Copy Settings...
Page 156: Enlarge Or Reduce Copied Images
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 157: Sort Copies
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. 1. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 158: Make Page Layout Copies (N In 1 Or Poster)
Home > Copy > Make Page Layout Copies (N in 1 or Poster) Make Page Layout Copies (N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster.
Page 159 Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7.
Page 160 Related Information • Copy...
Page 161: Copy On Both Sides Of The Paper (2-Sided Copy)
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. •...
Page 162 • To make 2-sided copies from a 1-sided document, follow these steps: a. To change the layout options, press [Layout], and then press [Long Edge Flip] or [Short Edge Flip]. b. Press [1-sided⇒2-sided]. • To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided]. Use the scanner glass to make 2-sided copies of a 2-sided document manually.
Page 163: Copy An Id Card
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to A4 or Letter. •...
Page 164 The machine starts scanning one side of the identification card. 6. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. Related Information • Copy...
Page 165: Use The A3 Copy Shortcuts
Home > Copy > Use the A3 Copy Shortcuts Use the A3 Copy Shortcuts You can copy your document in A3 or Ledger size paper with a format, such as Note style. Also you can make 2 in 1 and enlarged copies. 1.
Page 166 • After scanning all the pages, press [Finish]. Related Information • Copy Related Topics: • Touchscreen LCD Overview...
Page 167: Copy Settings
Home > Copy > Copy Settings Copy Settings To change copy settings, press [Options]. Option Description Quality Select the Copy resolution for your type of document. Document Size Select your document size. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
Page 168 Option Description Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in 1 Poster Auto Deskew Set the machine to automatically correct skewed copies. Advanced Settings Book Copy Corrects dark borders and skew when copying from the scanner glass. Watermark Copy Places text in your document as a watermark.
Page 169: Fax
Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
Page 170: Send A Fax
Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...
Page 171: Send A Fax From Your Brother Machine
Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine 1. Load your document in the ADF or place it on the scanner glass. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] >...
Page 172 5. Press [Fax Start]. • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and selected [Mono] in [Colour Setting], the machine starts scanning the first page. Go to the next step.
Page 173: Send A Fax Manually
Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. 1. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] >...
Page 174: Send A Fax At The End Of A Conversation
Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. 1.
Page 175 Home > > Send a Fax > Send a Fax at the End of a Conversation > Set the Fax Logic (Sending and Receiving Sequence) Set the Fax Logic (Sending and Receiving Sequence) You can change the process of manual fax send or receive. If you often send or receive a fax manually to/from the other party at the end of a conversation, set the [Fax Mode] to [Easy Mode].
Page 176: Send The Same Fax To More Than One Recipient (Broadcasting)
Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. •...
Page 177 Related Topics: • Set up Broadcasting Groups • Enter Text on Your Brother Machine...
Page 178 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.
Page 179: Send A Fax In Real Time
Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialling and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
Page 180: Send A Fax At A Specified Time (Delayed Fax)
Home > > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for monochrome faxes.
Page 181: Change The Fax Auto Redial Setting
Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials up to three times at five-minute intervals.
Page 182: Cancel A Fax In Progress
Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in progress. 3. When you press while the machine is dialling or sending, the touchscreen displays [Cancel Job?].
Page 183: Check And Cancel A Pending Fax
Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].
Page 184: Fax Options
You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax Related Topics: • Specifications • Send a Fax from Your Brother Machine...
Page 185: Receive A Fax
Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Set Fax Detect • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
Page 186: Receive Mode Settings
Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay)
Page 187 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Mode Function Help Fax Auto Each call recognized as fax and send Factory setting of Ring Delay is four. fax signal. However, you can answer After ringing four times, the fax the call within the number of rings.
Page 188 Home > > Receive a Fax > Receive Mode Settings > Choose the Correct Receive Mode Choose the Correct Receive Mode The factory setting of Receive Mode is “Fax Auto”. Your machine automatically receives any faxes that are sent to it. There are four Receive Modes of this machine as below. Operation Display Factory Setting Ring Delay Fax Auto...
Page 189 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
Page 190: Set Fax Detect
Home > > Receive a Fax > Set Fax Detect Set Fax Detect If Fax Detect is On: The machine receives a fax call automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear “chirps” through the handset you are using, just replace the handset.
Page 191: Fax Preview
Home > > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...
Page 192 Home > > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On • This feature is available only for monochrome faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding and PC-Fax Receiving operations, even if you set Backup Print to On.
Page 193 Home > > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes When a fax is received, a message appears on the LCD. • This feature is available only for monochrome faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes].
Page 194 Button Result Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing.
Page 195: Shrink Page Size Of An Oversized Incoming Fax
Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.
Page 196: Set The Fax Receive Stamp
Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.
Page 197: Receive A Fax At The End Of A Telephone Conversation
Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
Page 198 Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation > Set the Fax Logic (Sending and Receiving Sequence) Set the Fax Logic (Sending and Receiving Sequence) You can change the process of manual fax send or receive. If you often send or receive a fax manually to/from the other party at the end of a conversation, set the [Fax Mode] to [Easy Mode].
Page 199: Memory Receive Options
Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
Page 200 Home > > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for monochrome faxes. 1.
Page 201 Home > > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands.
Page 202 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Page 203 Home > > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: •...
Page 204 Home > > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2.
Page 205 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for monochrome faxes. • After you print the fax, it is erased from the machine's memory. If you select [Fax Storage], you can print all faxes from the memory.
Page 206: Remote Fax Retrieval
Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...
Page 207 Home > > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your machine even when you are away from it. 1. Press [Settings] >...
Page 208 > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
Page 209 Home > > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Use the Remote Commands in this table to access fax commands and options when you are away from your machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Page 210 You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.
Page 211 Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
Page 212: Voice Operations And Fax Numbers
Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups...
Page 213: Voice Operations
Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals • Pick up a Voice Call in Fax/Tel Receive Mode...
Page 214 Home > > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals Send Tone Signals If you have a Pulse dialling service, but must send Tone signals (for example, for telephone banking), follow these steps. If you have a Touch Tone service, you will not need this feature to send tone signals. 1.
Page 215 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
Page 216: Store Fax Numbers
Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book • Change or Delete Address Book Names or Numbers...
Page 217 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name]. b.
Page 218 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine...
Page 219 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine...
Page 220 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: •...
Page 221: Set Up Broadcasting Groups
Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast. First, you must store each fax number in the Address Book.
Page 222 To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Broadcasting Groups Related Topics: • Enter Text on Your Brother Machine...
Page 223 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it. 3.
Page 224 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3.
Page 225: Telephone Services And External Devices
Home > > Telephone Services and External Devices Telephone Services and External Devices • Phone Line Services • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
Page 226: Phone Line Services
Home > > Telephone Services and External Devices > Phone Line Services Phone Line Services Your machine supports the Caller ID subscriber telephone service that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, answering services, alarm systems or other custom features on one phone line may create problems with the operation of your machine.
Page 227: Caller Id
• Contact your local telephone company or Brother dealer in the case that the feature does not work normally. Caller ID feature is not available in the following situation: You have not applied for it at your local telephone company.
Page 228 • Error and Maintenance Messages...
Page 229 Home > > Telephone Services and External Devices > Caller ID > Set the Caller ID Type Set the Caller ID Type 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Caller ID Type]. 2. Press [Auto], [FSK] or [DTMF]. 3.
Page 230: Voice Over Internet Protocol (Voip/Telephone Line Interference)
VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly. Related Information •...
Page 231: External Tad (Telephone Answering Device)
Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Page 232 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD 1. Set your external TAD to the minimum number of rings allowed. For more information, contact your telephone provider.
Page 233 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
Page 234 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
Page 235: External And Extension Telephones
Home > > Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use the Remote Codes...
Page 236 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. 1 Extension telephone 2 External telephone Related Information...
Page 237 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones If you answer a fax call at an extension or an external telephone, you can make your machine take the call by using the Remote Activation Code.
Page 238 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Remote Activation Code If you answer a fax call on an extension or external telephone, you can tell your machine to receive it by pressing the Remote Activation Code *51.
Page 239 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Remote Activation Code is *51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes using the numbers 0-9, *, #.
Page 240: Fax Reports
Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...
Page 241: Set The Transmission Verification Report's Style
Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Page 242: Set The Fax Journal's Interval Period
Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
Page 243: Pc-Fax
Home > > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac(Sending only)
Page 244: Pc-Fax For Windows
Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
Page 245 PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
Page 246 Before sending faxes using PC-FAX, personalise the send options in each tab of the PC-FAX Setup dialog box. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Setup Sending.
Page 247 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalise your Address Book. • Add a Member to your PC-FAX Address Book (Windows) •...
Page 248 Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 249 Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 250 Edit Member or Group Information in your PC-FAX Address Book (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 251 Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 252 You cannot export the group settings when you export the Address Book data. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 253 Related Information • Configure your PC-Fax Address Book (Windows)
Page 254 You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 255 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
Page 256 PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use the Brother PC-FAX software to receive faxes on your computer, screen them and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
Page 257 Faxes Using PC-FAX Receive (Windows) Receive Faxes Using PC-FAX Receive (Windows) The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines.
Page 258 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Receive.
Page 259 Select the machine where you want to receive PC-FAX files. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above. 4. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
Page 260 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
Page 261 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received...
Page 262 Related Information • Receive Faxes Using PC-FAX Receive (Windows)
Page 263: Pc-Fax For Mac(Sending Only)
Home > > PC-FAX > PC-FAX for Mac(Sending only) PC-FAX for Mac(Sending only) • Send a Fax Using AirPrint (macOS)
Page 264: Network
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features...
Page 265: Supported Basic Network Features
Home > Network > Supported Basic Network Features Supported Basic Network Features The machine supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...
Page 266: Configure Network Settings
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...
Page 267: Configure Network Settings Using The Control Panel
Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. 1. Press [Settings] > [Network]. 2. Press a or b to display the network option, and then press it. Repeat this step until you access the menu you want to configure, and then follow the touchscreen LCD instructions.
Page 268: Wireless Network Settings
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...
Page 269: Use The Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
Page 270 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
Page 271 Windows Download the installer from your model's Downloads page at support.brother.com. • a. Download the installer from your model's Downloads page at support.brother.com. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
Page 272 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.
Page 273 WEP key. • If you need assistance during setup and want to contact Brother customer service, make sure you have your SSID (Network Name) and Network Key (Password) ready. We cannot assist you in locating this information.
Page 274 Related Information • Use the Wireless Network...
Page 275 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Related Information •...
Page 276 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a ™ Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 277 If you use Windows 7, Windows 8.1, or Windows 10 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com. 7. Select your machine and click Next.
Page 278 Network Key (Password) WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [Find Wi-Fi Network].
Page 279 For more information about how to enter text, see Related Information. • Your Brother machine supports the use of the first WEP key only. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the LCD displays [Connected].
Page 280 Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 Brother 12345678 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
Page 281 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com. Related Information •...
Page 282: Use Wi-Fi Direct
® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network...
Page 283 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine •...
Page 284 5. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device.
Page 285 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually Configure the Wi-Fi Direct setting from the machine's control panel. 1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Manual]. 2.
Page 286: Enable/Disable Wireless Lan
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN 1. Press [Settings] > [Network] > [Network I/F]. 2. Do one of the following: • To enable Wi-Fi, select [WLAN(Wi-Fi)]. • To disable Wi-Fi, select [Wired LAN]. 3.
Page 287: Print The Wlan Report
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report] > [Yes]. The machine will print the WLAN Report.
Page 288 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
Page 289 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
Page 290 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
Page 291: Network Features
Home > Network > Network Features Network Features • Print the Network Configuration Report • Fax Using the Internet (I-Fax) • Synchronize Time with the SNTP Server Using Web Based Management • Reset the Network Settings to Factory Default...
Page 292: Print The Network Configuration Report
Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • Node Name: The Node Name appears on the current Network Configuration Report. The default Node Name is "BRNxxxxxxxxxxxx"...
Page 293: Fax Using The Internet (I-Fax)
> Fax Using the Internet (I-Fax) Fax Using the Internet (I-Fax) With Brother's I-Fax program, you can send and receive fax documents using the Internet as the transport mechanism. Documents are transmitted in email messages as attached TIFF files. Your computer can send and receive documents as long as it has an application that can generate and view TIFF files.
Page 294 Home > Network > Network Features > Fax Using the Internet (I-Fax) > Important Information about Internet Fax (I-Fax) Important Information about Internet Fax (I-Fax) I-Fax communication on a LAN is very similar to communication via email; however, it is different from fax communication using standard phone lines.
Page 295 Email or I-Fax Configure Your Brother Machine for Email or I-Fax Before using I-Fax, configure your Brother machine to communicate with your network and mail server. You can configure these items using the machine's control panel or Web Based Management. We recommend using Web Based Management to configure the optional items.
Page 296 , if the navigation menu is not shown on the left side of the screen. 5. Configure the settings as needed. 6. When finished, click Submit. Related Information • Configure Your Brother Machine for Email or I-Fax Related Topics: • Access Web Based Management •...
Page 297 Network Features > Fax Using the Internet (I-Fax) > Configure Your Brother Machine for Email or I-Fax > Receive an I-Fax Automatically Receive an I-Fax Automatically To receive an I-Fax automatically, use Web Based Management to configure receiving options, if needed.
Page 298 If Delete/Read Receive Error Mail is On (default), then the error mail will be deleted (POP3) or read (IMAP4) from the email server automatically. Related Information • Configure Your Brother Machine for Email or I-Fax Related Topics: • Access Web Based Management •...
Page 299 When a computer receives an I-Fax document, the document is attached to an email message that notifies you in its Subject: line that your email server has received an I-Fax. You can either wait for your Brother machine to poll the email server, or you can manually poll the email server to receive the incoming data.
Page 300 Sending an I-Fax is like sending a normal fax. Make sure that your recipient's information is saved in your email address book, and load the document you want to I-Fax into your Brother machine. If the computer to which you want to send a document is not running Windows, ask the computer's owner to install software that can view TIFF files.
Page 301 Home > Network > Network Features > Fax Using the Internet (I-Fax) > Poll the Server Manually Poll the Server Manually 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Manual Receive] > [Yes]. 2. The LCD will display [Receiving] and your machine will print the data from the email server. Related Information •...
Page 302 Fax Using the Internet (I-Fax) > I-Fax Options I-Fax Options • Forward Received Email and Fax Messages • Set Up Relay Broadcast on Your Brother Machine • Internet Fax (I-Fax) Verification Mail • Configure Your Brother Machine for Email or I-Fax...
Page 303 Email and Fax Messages Forward Received Email and Fax Messages Use Brother I-Fax to forward email or standard fax messages to another computer, to a fax machine, or to another I-Fax machine. Enable the Forwarding function using Web Based Management.
Page 304 Set Up Relay Broadcast on Your Brother Machine A Relay Broadcast is when your Brother machine receives a message over the Internet and then relays it to another fax machine using conventional telephone lines. If you must fax a document over a long distance or abroad, use the "relay broadcast"...
Page 305 Specify whether or not you want a report to print after the machine completes the relay broadcast. 6. When finished, click Submit. Related Information • I-Fax Options • Relay Broadcast from Your Brother Machine • Relay Broadcast from Your Computer Related Topics: • Access Web Based Management...
Page 306 UKFAX@brother.co.uk(fax#123456789) 1. The Internet In this example, your machine's email address is FAX@brother.com and you want to send a document from your machine to a standard fax machine in England with the email address UKFAX@brother.co.uk, and you want your machine to send the document using a conventional telephone line.
Page 307 Related Information • Set Up Relay Broadcast on Your Brother Machine...
Page 308 Name: fax#123456789 Email address: UKFAX@brother.co.uk 2. Type the email address of the relay machine and fax number of the second fax machine in the "TO" box. 3. Send the email. Related Information • Set Up Relay Broadcast on Your Brother Machine...
Page 309 Home > Network > Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I- Fax) Verification Mail Internet Fax (I-Fax) Verification Mail • Verification Mail for sending allows you to request notification from the receiving station where your I-Fax or email was received and processed.
Page 310 Home > Network > Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I- Fax) Verification Mail > Enable Send Notifications for TX Verification Mail Enable Send Notifications for TX Verification Mail 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail TX] > [Notification].
Page 311 Home > Network > Network Features > Fax Using the Internet (I-Fax) > I-Fax Options > Internet Fax (I- Fax) Verification Mail > Enable Receive Notifications for TX Verification Mail Enable Receive Notifications for TX Verification Mail 1. Press [Settings] > [All Settings] > [Network] > [E-mail/IFAX] > [Setup Mail RX] > [Notification].
Page 312 > I-Fax Error Mail I-Fax Error Mail If there is a delivery error while sending an I-Fax, the mail server will send an error message back to the Brother machine and the error message will be printed. If there is an error while receiving an I-Fax, an error message will be printed, for example, "The message being sent to the machine was not in a TIFF format."...
Page 313: Synchronize Time With The Sntp Server Using Web Based Management
Home > Network > Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
Page 314 Home > Network > Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
Page 315 , if the navigation menu is not shown on the left side of the screen. 5. Select the SNTP check box to activate the settings. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. 8. Next to the SNTP check box, click Advanced Settings. 9. Configure the settings.
Page 316: Reset The Network Settings To Factory Default
Home > Network > Network Features > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the machine's network settings to its default factory settings. This resets all information, such as the password and IP address. •...
Page 317: Security
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IPsec • Use IEEE 802.1x Authentication for a Wired or a Wireless Network • Use Secure Function Lock 3.0 •...
Page 318: Before Using Network Security Features
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 319: Configure Certificates For Device Security
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
Page 320: Supported Security Certificate Features
SSL/TLS communication • IEEE 802.1x authentication • IPsec The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate. The pre-installed self-signed certificate protects your communication up to a certain level. We recommend using a certificate that is issued by a trusted organisation for better security.
Page 321: Step By Step Guide For Creating And Installing A Certificate
Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 322: Create A Self-Signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address). For example: https://192.168.1.2 If you are using a Domain Name System or enable a NetBIOS name, you can type another name, such as...
Page 323: Create Csr And Install A Certificate From A Certificate Authority (Ca)
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Page 324 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 325 10. Click Save. • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019, we recommend using the Web Server for the certificate template to securely create the Client Certificate. If you are creating a Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template.
Page 326 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 327: Import And Export The Certificate And Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
Page 328 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 329 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 330: Import And Export A Ca Certificate
> Configure Certificates for Device Security > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export, and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
Page 331 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 332 Home > Security > Configure Certificates for Device Security > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 333: Manage Multiple Certificates
In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
Page 334: Use Ssl/Tls
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS • Send or Receive an Email Securely Using SSL/TLS...
Page 335: Introduction To Ssl/Tls
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Page 336 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. For example, when you use Internet Explorer for Internet Banking and you see https:// and the little padlock icon in the web browser, you are using SSL.
Page 337 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorised users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 338: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows users with Administrator Rights •...
Page 339 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
Page 340 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
Page 341 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows users with Administrator Rights Install the Self-signed Certificate for Windows users with Administrator Rights The following steps are for Microsoft Internet Explorer. If you use another web browser, consult the documentation for your web browser to get help with installing certificates.
Page 342 11. Click Next. 12. Click Finish. 13. Click Yes, if the fingerprint (thumbprint) is correct. 14. Click OK. Related Information • Manage Your Network Machine Securely Using SSL/TLS...
Page 343: Print Documents Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Configure Certificates for Device Security...
Page 344 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 345: Use Snmpv3
Home > Security > Use SNMPv3 Use SNMPv3 • Manage Your Network Machine Securely Using SNMPv3...
Page 346: Manage Your Network Machine Securely Using Snmpv3
The print server uses version 1 and version 2c of the SNMP protocol. You can use all read-write Brother applications in this mode. However, it is not secure since it will not authenticate access the user, and data will not be encrypted.
Page 347 Related Topics: • Access Web Based Management...
Page 348: Use Ipsec
Home > Security > Use IPsec Use IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management • Configure an IPsec Template Using Web Based Management...
Page 349: Introduction To Ipsec
Home > Security > Use IPsec > Introduction to IPsec Introduction to IPsec IPsec (Internet Protocol Security) is a security protocol that uses an optional Internet Protocol function to prevent data manipulation and ensure the confidentiality of data transmitted as IP packets. IPsec encrypts data carried over the network, such as print data sent from computers to a printer.
Page 350: Configure Ipsec Using Web Based Management
Home > Security > Use IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions comprise two Template types: Address and IPsec. You can configure up to 10 connection conditions. 1. Start your web browser. 2.
Page 351 • Configure Certificates for Device Security...
Page 352: Configure An Ipsec Address Template Using Web Based Management
Home > Security > Use IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 353 Option Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 8. Click Submit. When you change the settings for the template currently in use, restart your machine to active the configuration.
Page 354: Configure An Ipsec Template Using Web Based Management
Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 355 Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security.
Page 356 Option Description • SA Lifetime Specify the IKE SA lifetime. Type the time (seconds) and number of kilobytes (KByte). • Encapsulation Mode Select Transport or Tunnel. • Remote Router IP-Address Type the IP address (IPv4 or IPv6) of the remote router. Enter this information only when the Tunnel mode is selected.
Page 357 Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security.
Page 358 Option Description SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
Page 359 Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen. Related Information • Configure an IPsec Template Using Web Based Management...
Page 360 Home > Security > Use IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom.
Page 361 Option Description These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE). Enter the In/Out values. (3-10 characters) Encapsulating Security • Protocol Select ESP or AH. ESP is a protocol for carrying out encrypted communication using IPsec.
Page 362: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 363: What Is Ieee 802.1X Authentication
IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or hub. After your request has been verified by the RADIUS server, your machine can access the network.
Page 364: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)
Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
Page 365 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
Page 366: Ieee 802.1X Authentication Methods
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 367: Use Secure Function Lock 3.0
Home > Security > Use Secure Function Lock 3.0 Use Secure Function Lock 3.0 Secure Function Lock 3.0 increases security by restricting the functions available on your machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
Page 368: Before Using Secure Function Lock 3.0
You can configure and change the following Secure Function Lock 3.0 settings using Web Based Management: • Print Print includes print jobs sent via AirPrint, Brother iPrint&Scan, and Brother Mobile Connect. If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function.
Page 369: Configure Secure Function Lock 3.0 Using Web Based Management
Home > Security > Use Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 370: Scan Using Secure Function Lock 3.0
Home > Security > Use Secure Function Lock 3.0 > Scan Using Secure Function Lock 3.0 Scan Using Secure Function Lock 3.0 Setting Scan restrictions (for administrators) Secure Function Lock 3.0 allows an administrator to restrict which users are allowed to scan. When the Scan feature is set to Off for the public user setting, only users who have the Scan check box selected will be able to scan.
Page 371: Configure Public Mode For Secure Function Lock 3.0
Public users will not need to enter a password to access the features made available through Public Mode settings. Public Mode includes print jobs sent via Brother iPrint&Scan and Brother Mobile Connect. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
Page 372: Additional Secure Function Lock 3.0 Features
Home > Security > Use Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current and last page counter including User List / Restricted Functions information as a CSV file.
Page 373: Register An External Ic Card Reader
, if the navigation menu is not shown on the left side of the screen. 5. Enter the necessary information, and then click Submit. 6. Restart your Brother machine to activate the configuration. 7. Connect the card reader to your machine.
Page 374: Send Or Receive An Email Securely
Home > Security > Send or Receive an Email Securely Send or Receive an Email Securely • Configure Email Sending or Receiving Using Web Based Management • Send an Email with User Authentication • Send or Receive an Email Securely Using SSL/TLS...
Page 375: Configure Email Sending Or Receiving Using Web Based Management
Home > Security > Send or Receive an Email Securely > Configure Email Sending or Receiving Using Web Based Management Configure Email Sending or Receiving Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending and receiving using SSL/TLS.
Page 376: Send An Email With User Authentication
Home > Security > Send or Receive an Email Securely > Send an Email with User Authentication Send an Email with User Authentication Your machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server. You can use the SMTP-AUTH method for email notification, email reports and I-Fax.
Page 377: Send Or Receive An Email Securely Using Ssl/Tls
SSL/TLS Send or Receive an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use an email server that is using SSL/TLS communication, you must configure the following settings. We recommend using Web Based Management to configure SSL/TLS.
Page 378: Administrator
Home > Administrator Administrator • Network Features • Security Features • Brother Management Tools...
Page 379: Network Features
Home > Administrator > Network Features Network Features • Change Machine Settings Using Web Based Management • Print the Network Configuration Report • Synchronize Time with the SNTP Server Using Web Based Management...
Page 380: Security Features
Home > Administrator > Security Features Security Features Your machine uses some of the latest network security and encryption protocols. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
Page 381: Network Security
Home > Administrator > Security Features > Network Security Network Security • Disable Unnecessary Protocols • Configure Certificates for Device Security • Use SSL/TLS • Use SNMPv3 • Use IPsec • Use IEEE 802.1x Authentication for a Wired or a Wireless Network...
Page 382 , if the navigation menu is not shown on the left side of the screen. 5. Clear any unnecessary protocol check boxes to disable them. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. Related Information •...
Page 383: User Authentication
Home > Administrator > Security Features > User Authentication User Authentication • Use Secure Function Lock 3.0...
Page 384: Brother Management Tools
Home > Administrator > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com to download the tools. Related Information • Administrator...
Page 385: Mobile Connect
Home > Mobile Connect Mobile Connect • AirPrint • ™ ™ Mopria Print Service and Mopria Scan • Brother Mobile Connect • WeChat Print...
Page 386: Airprint
Home > Mobile Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)
Page 387: Airprint Overview
Home > Mobile Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
Page 388: Before Using Airprint (Macos)
Home > Mobile Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3.
Page 389: Print Using Airprint
Home > Mobile Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
Page 390 Home > Mobile Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
Page 391 Home > Mobile Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.
Page 392: Scan Using Airprint (Macos)
Home > Mobile Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. 1. Load your document. 2. Select System Preferences from the Apple menu. 3.
Page 393: Send A Fax Using Airprint (Macos)
2. On your Mac computer, open the file that you want to send as a fax. 3. Click the File menu, and then select Print. 4. Click the Printer pop-up menu, and then select Brother XXX-XXXX - Fax (where XXX-XXXX is the name of your model).
Page 394: Mopria ™ Print Service And Mopria ™ Scan
™ ™ Home > Mobile Connect > Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service is a print feature and Mopria Scan is a scan feature on ™ ™ Android mobile devices developed by the Mopria Alliance .
Page 395: Brother Mobile Connect
• For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.
Page 396: Wechat Print
Your machine can print through an app for WeChat, which is called "兄弟畅享印". "兄弟畅享印" lets you wirelessly print photos and documents without installing an app or a driver. • Connect your machine before using WeChat print function for the first time. Go to www.brother.cn/minisite/ bcnactivity/FAQ.html for operation instructions. •...
Page 397: Configure The Proxy Server Settings Using The Machine's Control Panel
Home > Mobile Connect > WeChat Print > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
Page 398: Configure The Proxy Server Settings Using Web Based Management
Home > Mobile Connect > WeChat Print > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...
Page 399: Troubleshooting
You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
Page 400: Error And Maintenance Messages
The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com. Related Information references are at the bottom of this page.
Page 401 Wi-Fi Direct network, and then try to configure the Wi- Fi Direct settings again. Connection Failed The Brother machine and your mobile • Move the mobile device closer to your device cannot communicate during the Brother machine.
Page 402 USB direct interface. Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Contact Brother customer service or your local Brother dealer. Ink Absorber Pad Full The ink absorber box is full. These The ink absorber box must be replaced.
Page 403 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
Page 404 Error Message Cause Action No Response/Busy The number you dialled does not answer Verify the number and try again. or is busy. Out of Fax Memory The fax memory is full. Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive.
Page 405 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
Page 406 • Print the Network Configuration Report • Replace the Ink Cartridges • Telephone Line Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Caller ID • Load Paper • Load Paper in the Manual Feed Slot •...
Page 407: Transfer Your Faxes Or Fax Journal Report
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Cannot Clean XX] • [Cannot Initialise XX] • [Cannot Print XX] • [Cannot Scan XX] We recommend transferring your faxes to another fax machine or to your computer.
Page 408 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
Page 409 You can transfer the faxes from your machine's memory to your computer. 1. Press to clear the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. 3. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).
Page 410 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. 1.
Page 411: Document Jams
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed in the Bottom of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF •...
Page 412: Document Is Jammed In The Top Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Open the ADF cover. 3.
Page 413: Document Is Jammed In The Bottom Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Bottom of the ADF Unit Document is Jammed in the Bottom of the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Lift the ADF document support, and remove the jammed paper. 3.
Page 414: Document Is Jammed Inside The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3. Pull the jammed document out to the right. 4.
Page 415: Remove Paper Scraps Jammed In The Adf
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
Page 416: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Front of the Machine • Paper is Jammed in the Back of the Machine •...
Page 417: Paper Is Jammed In The Front Of The Machine
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine Paper is Jammed in the Front of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
Page 418 If your LCD displays repeat paper jam messages, for example [Repeat Jam Front/Rear], do the following: a. Lift the flap, and remove the jammed paper. b. Make sure you look carefully inside (1) for any scraps of paper. When finished, continue with the next step. 4.
Page 419 If your LCD displays repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head, and then remove any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). When finished, continue with the next step.
Page 420 a. Open the Jam Clear Cover (1) at the back of the machine. b. Make sure you look carefully inside for jammed paper and slowly pull it out of the machine. c. Close the Jam Clear Cover. Make sure the cover is closed completely. 8.
Page 421 10. Slowly push Tray #1 completely into the machine. 11. Reconnect the power cord. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information •...
Page 422: Paper Is Jammed In The Back Of The Machine
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
Page 423 4. If your LCD displays [Jam Manual Feed Slot] or [Repeat Jam Manual Feed Slot], slowly pull the jammed paper out of the manual feed slot. 5. Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position.
Page 424 IMPORTANT • If the print head is in the right corner as shown in the illustration, you cannot move the print head. Close the scanner cover, and then reconnect the power cord. Open the scanner cover again, and then hold down until the print head moves to the centre.
Page 425: Remove Paper Scraps
Home > Troubleshooting > Printer Jam or Paper Jam > Remove Paper Scraps Remove Paper Scraps 1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps. Press [Yes] to return to the Home screen.
Page 426: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. • Paper Handling and Printing Problems •...
Page 427: Paper Handling And Printing Problems
Click (Start) > Control Panel > Hardware and Sound > Printers. Right- click Brother XXX-XXXX Printer (where XXX-XXXX is the name of your model). Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online.
Page 428 Difficulties Suggestions One or more ink cartridges have reached the end of their life. See Related Information: Replace the Ink Cartridges. If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: •...
Page 429 White lines appear in text or Clean the print head. graphics. See Related Information: Clean the Print Head from Your Brother Machine. See Related Information: Clean the Print Head Using Web Based Management. See Related Information: Clean the Print Head from Your Computer (Windows).
Page 430 Difficulties Suggestions There are smudges or stains at Make sure the paper is not too thick or curled. the top centre of the printed page. See Related Information: Acceptable Print Media. Printing appears dirty or ink Make sure you are using the recommended types of paper. Do not handle the seems to run.
Page 431 Difficulties Suggestions • Remove all the paper from the tray and fan the stack of paper well, then put it back in the tray. • Make sure you do not push the paper in too far. See Related Information: Load Paper. Make sure the Jam Clear Cover is closed correctly.
Page 432 Replace the Ink Cartridges • Check the Print Quality • Acceptable Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...
Page 433: Telephone And Fax Problems
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error...
Page 434 • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
Page 435 Difficulties Suggestions If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD. 1. Connect the external TAD as shown in the following topic: See Related Information: External TAD (Telephone Answering Device).
Page 436 Difficulties Suggestions See Related Information: Cancel a Fax in Progress. See Related Information: Check and Cancel a Pending Fax. If you often get transmission errors due to possible interference on the telephone line or if you are using a VoIP system, try changing the Compatibility setting to Basic (for VoIP).
Page 437 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1. Press [Settings] >...
Page 438 VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly. Related Information •...
Page 439: Other Problems
Results. Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...
Page 440 Software Difficulties Difficulties Suggestions Cannot print. Uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both. “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen.
Page 441: Network Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network •...
Page 442 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
Page 443 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...
Page 444 If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com. >> I Cannot Complete the Wireless Network Setup Configuration >>...
Page 445 Wi-Fi Direct settings again. Brother machine still cannot • If you are using your Brother machine as a client, confirm how complete the Wi-Fi Direct many devices are allowed in the current Wi-Fi Direct network, configuration.
Page 446 If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both.
Page 447 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal...
Page 448 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
Page 449: Airprint Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your machine.
Page 450: Check The Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's serial number, firmware version, and firmware update. 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options: Option Description Check your machine's serial number.
Page 451: Reset Your Machine
Home > Troubleshooting > Reset Your Machine Reset Your Machine 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine. 4.
Page 452: Reset Functions Overview
Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview The following reset functions are available: 1. [Machine Reset] You can reset all the machine’s settings that you have changed. The Address Book, Fax Reports, and Call History will remain. 2.
Page 453: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results •...
Page 454: Replace The Ink Cartridges
Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message.
Page 455 3. Open the new ink cartridge bag for the colour indicated on the LCD, and take out the ink cartridge. IMPORTANT Quickly shake just the black ink cartridge horizontally 15 times as shown, before inserting it into the machine. 4. Insert the ink cartridge in the direction of the arrow on the label. Each colour has its own correct position.
Page 456 IMPORTANT • DO NOT shake the ink cartridges, once installed into the machine. If ink stains your skin or clothing, wash with soap or detergent at once. • DO NOT remove ink cartridges if you do not need to replace them; otherwise, the machine will not know the ink quantity left in the cartridge.
Page 457: Clean Your Brother Machine
Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...
Page 458: Clean The Print Head From Your Brother Machine
Routine Maintenance > Clean Your Brother Machine > Clean the Print Head from Your Brother Machine Clean the Print Head from Your Brother Machine To maintain good print quality, the machine automatically cleans the print head when needed. If there is a print quality problem, start the cleaning process manually.
Page 459: Clean The Print Head Using Web Based Management
(Windows) You can also clean the print head using the printer driver. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Access Web Based Management • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows)
Page 460: Clean The Print Head From Your Computer (Windows)
Click (Start) > Control Panel > Hardware and Sound > Printers. 2. Right-click the Brother XXX-XXXX Printer icon (where XXX-XXXX is the name of your model), and then select Printing preferences. If printer driver options appear, select your printer driver.
Page 461: Automatically Detect And Improve The Condition Of Print Head Nozzles
Home > Routine Maintenance > Clean Your Brother Machine > Automatically Detect and Improve the Condition of Print Head Nozzles Automatically Detect and Improve the Condition of Print Head Nozzles If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 462: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the electrical socket. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 463: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 464: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 465 8. Place the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 9. Replace the tray top cover and slowly push the paper tray completely into the machine. Related Information • Clean Your Brother Machine...
Page 466: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
Page 467: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 468 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
Page 469: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 470: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the electrical socket.
Page 471 Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 472: Check Your Brother Machine
Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) •...
Page 473: Check The Print Quality
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colours and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 474 • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine • Check the Print Alignment from Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines...
Page 475: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. Before adjusting the print alignment, complete a print quality check first by pressing [Ink] >...
Page 476: Check The Ink Volume
Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For actual cartridge yield information, visit support.brother.com/yield.
Page 477: Monitor Machine Status From Your Computer (Windows)
Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. The actual screen may differ from the screen shown above.
Page 478 You can also check the ink amount using Web Based Management. Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) Related Topics: •...
Page 479 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 480 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 481 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
Page 482: Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 483 The actual screen may differ depending on the version of the application. • The remaining ink amount is approximate and may differ from the actual amount of remaining ink. • You can also check the remaining ink amount using Web Based Management. Related Information • Check Your Brother Machine...
Page 484: Correct The Paper Feed To Clear Vertical Lines
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. Before adjusting the paper feed, complete a print quality check first by pressing [Ink] >...
Page 485: Change The Print Options To Improve Your Print Results
Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.
Page 486: Pack And Ship Your Machine
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 487 7. Press the ink release levers to release the ink cartridges and then take out the ink cartridges. 8. Install the orange protective part. IMPORTANT • Make sure the plastic tab on the left side of the orange protective part (1) clicks securely into place (2).
Page 488 11. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton. 12. Close the carton and tape it shut. Related Information • Routine Maintenance Related Topics: •...
Page 489: Machine Settings
Home > Machine Settings Machine Settings Customise settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...
Page 490: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favourite Settings as a Shortcut • Print Reports •...
Page 491: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
Page 492: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically • Set the Date and Time •...
Page 493 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options: Option Description Adjust the ring volume.
Page 494 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off.
Page 495 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can reduce power consumption. Set the amount of time that the machine must be in Sleep Mode before it automatically powers off.
Page 496 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID.
Page 497 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. 1. Press [Settings]. 2. Press [Date & Time] > [Time Zone]. 3.
Page 498 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
Page 499 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1.
Page 500 To enter a space, press [Space]. 6. Press Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
Page 501 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialling Mode Set Tone or Pulse Dialling Mode Your machine is set for a Tone dialling service. If you have a Pulse dialling (rotary) service, you must change the dialling mode.
Page 502 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set a Prefix Dial Before Every Fax Number Set a Prefix Dial Before Every Fax Number The Dial Prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number, use this setting to automatically dial 9 for every fax you send.
Page 503 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialling a Wrong Number (Dial Restriction) Prevent Dialling a Wrong Number (Dial Restriction) This feature is to prevent users from sending a fax or call to wrong number by mistake. You can set the machine to restrict Dialling when you use the dial pad, Address Book and Shortcuts.
Page 504 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 505 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Page 506 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.
Page 507: Save Your Favourite Settings As A Shortcut
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts • Assign a Shortcut to an IC Card...
Page 508 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut > Add Shortcuts Add Shortcuts You can add the Fax, Copy and Scan settings you use most frequently by saving them as your Shortcuts. Later you can press the Shortcut to apply these settings instead of manually re-entering them.
Page 509 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favourite Settings as a Shortcut Related Topics: • Enter Text on Your Brother Machine...
Page 510 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favourite Settings as a Shortcut > Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card • Assign a Shortcut to an IC Card with IC Card Reader...
Page 511 , if the navigation menu is not shown on the left side of the screen. 5. Enter the necessary information, and then click Submit. 6. Restart your Brother machine to activate the configuration. 7. Connect the card reader to your machine.
Page 512 Related Topics: • Access Web Based Management...
Page 513: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
Page 514 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verify The Transmission Verify prints a Transmission Verification Report for your last transmission. Address Book The Address Book report prints a list of names and numbers stored in the Address Book memory. Fax Journal The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes.
Page 515 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want. 3.
Page 516: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7"(67.5 mm) Touchscreen models) • Features Tables (2.7"(67.5 mm) Touchscreen models)
Page 517 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7"(67.5 mm) Touchscreen models) Settings Tables (2.7"(67.5 mm) Touchscreen models) These tables will help you understand your machine's menu selections and options. >>...
Page 518 Level 3 Level 4 Level 5 Descriptions Maintenance Print Options Reduce Smudging Reduce smudging on the paper or paper jams during printing. Reduce Uneven Reduce uneven lines on the paper Lines during printing. Enhance Print Improve print quality and reduce blurriness.
Page 519 Level 3 Level 4 Descriptions (Select a shortcut button.) Delete Delete the shortcut. Register Card/NFC Assign a Shortcut to an IC card. Delete Card/NFC Remove a Shortcut from an IC card. [Fax] [All Settings] > [Fax] Level 3 Level 4 Level 5 Descriptions Setup Receive...
Page 520 [Network] [All Settings] > [Network] Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP BOOT Method Select the Boot method that best suits your needs. IP Address Enter the IP address. Subnet Mask Enter the Subnet mask. Gateway Enter the Gateway address.
Page 521 Level 3 Level 4 Level 5 Level 6 Descriptions WLAN(Wi-Fi) TCP/IP IPv6 Turn the IPv6 protocol on or off. WPS/Push Button - Configure your wireless network settings using the one-button push method. WPS/PIN Code Configure your wireless network settings using WPS with a PIN.
Page 522 Level 3 Level 4 Level 5 Level 6 Descriptions E-mail/IFAX Setup Server SMTP Auth. for SMTP Select the Security method for email notification. SSL/TLS Send or receive an email via an email server that requires secure SSL/TLS communication. Verify Verify the SMTP Server Certification Certificate automatically.
Page 523 E-mail/IFAX Manual Receive Manually check the POP3 or IMAP4 server for new messages. Message from Message from Display messages and Brother Brother notifications from Brother. Status Web Connect Proxy Settings Proxy Change the Web connection Settings Connection settings. Address Port...
Page 524 Level 3 Level 4 Descriptions Firmware Auto Check - View firmware information on the Home screen. Page Counter Check the total number of pages the machine has printed. [Initial Setup] [All Settings] > [Initial Setup] Level 3 Level 4 Descriptions Date &...
Page 525 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7"(67.5 mm) Touchscreen models) Features Tables (2.7"(67.5 mm) Touchscreen models) These tables will help you understand your machine's feature selections and temporary options. >>...
Page 526 Level 3 Level 4 Level 5 Descriptions Preview Preview a fax message before you send it. Options Colour Setting Set whether faxes are sent in monochrome or colour. Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent. Set Time Batch TX Combine delayed faxes to the same fax number...
Page 527 Level 3 Level 4 Level 5 Level 6 Descriptions Sending Call History Caller ID Edit it, add it to the Address Book, or Faxes History delete it. Fax Resolution Set the resolution for outgoing Options faxes. Contrast Adjust the contrast. Glass Scan Size Adjust the scan area of the scanner glass to the size of the...
Page 528 Level 3 Level 4 Level 5 Level 6 Descriptions Received Print/Delete Delete All(Old Delete the old received faxes. Faxes Faxes) Address Search within the Address Book. Book (Search:) Edit Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers.
Page 529 Level 3 Level 4 Level 5 Descriptions 2-sided Copy Turn off or turn on 2-sided copying Options and select flip on long edge or flip on short edge. Stack/Sort Select to stack or sort multiple copies. Page Layout Make N in 1, 2 in 1 ID, or Poster copies.
Page 530 Network E-mail explorer.) Scan for Scan for Print [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [USB] Level 3 Level 4 Level 5 Level 6 Descriptions JPEG Print Select Files OK Adjust your photos with the options.
Page 531 Level 3 Level 4 Level 5 Level 6 Descriptions JPEG Print Index Print Print Index Print a thumbnail page. Print Sheet Settings Print Photos Print photos by choosing the index Print numbers. Settings Scan to Scan documents into a USB flash Media drive.
Page 532 Level 2 Level 3 Level 4 Descriptions Scan to PC(File) Scan documents and save them to a Add Shortcut folder on your computer. to PC(OCR) Convert your scanned document to an editable text file. to PC(Image) Scan photos or graphics into your graphics applications.
Page 533 Level 2 Level 3 Descriptions Print Quality Auto Automatically detects the Print Head condition and cleans the Check Print Head when needed. Wi-Fi Setup Level 2 Descriptions Find Wi-Fi Network Configure your wireless network settings manually. WPS/Push Button Configure your wireless network settings using the one-button push method. When you have put a USB Flash drive in the USB slot Level 1 Descriptions...
Page 534: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...
Page 535: What Is Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 536: Access Web Based Management
To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication. For more detailed information, see Related Information. >> Start from Your Web Browser >> Start from Brother iPrint&Scan (Windows/Mac) >> Start from Brother Utilities (Windows) >> Start from Brother Mobile Connect Start from Your Web Browser 1.
Page 537 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 538 Related Information • Change Machine Settings Using Web Based Management Related Topics: • Print the Network Configuration Report • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows users with Administrator Rights...
Page 539: Set Or Change A Login Password For Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
Page 540: Set Up Your Machine's Address Book Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 541: Appendix
Home > Appendix Appendix • Specifications • Supply Specifications • To create a better environment • Brother Help and Customer Support...
Page 542: Specifications
Piezo with 420 nozzles x 3 Memory Capacity 256 MB 2.7 in. (67.5 mm) TFT Colour Touchscreen LCD LCD (liquid crystal display) Power Source AC 220 to 240 V 50/60 Hz MFC-J2340DW Power Consumption Copying : Approx. 36 W Ready : Approx. 5.5 W Sleep : Approx.
Page 543 52.0 dB (A) (Approx.) Temperature Operating 10 to 35°C Best Print Quality 20 to 33°C Humidity Operating 20 to 80% (without condensation) Best Print Quality 20 to 80% (without condensation) Automatic Document Feeder (ADF) Up to 50 pages Paper: 80 gsm Measured diagonally.
Page 544 • Over A4/Letter size paper Up to 50 sheets of 80 gsm Plain Paper (face up print delivery to the output paper tray) For glossy paper, remove any printed pages from the output paper tray immediately to avoid smudging. Glossy paper is available up to A4 or Letter size. Fax Specifications Compatibility ITU-T Group 3...
Page 545 See your model's page on your local Brother website. Data is based on Brother lab test results and may vary from actual due to usage environment and settings. Best print resolution 1200x4800 (measured with print quality set to best mode and media selected as glossy photo paper)
Page 546 When printing on A3 size paper. When the Borderless feature is set to On. Interface Specifications Use a USB 2.0 interface cable that is no longer than 2 m. Use an Ethernet UTP cable category 5 or greater. Wireless LAN IEEE 802.11a/b/g/n (Infrastructure) IEEE 802.11a/g/n (Wi-Fi Direct) Your machine has a USB 2.0 Hi-Speed interface.
Page 547 An Internet connection is required to install the software if the Brother installation disc is not supplied. Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing the resolution up to 19200 x 19200 dpi. ™...
Page 548: Supply Specifications
<Magenta> LC492XLM Black - Approximately 3000 pages Yellow, Cyan and Magenta - Approximately 1500 pages All replacement cartridges will provide approximate page yield stated in accordance with ISO/IEC 24711. For more page yield information, see www.brother.com/pageyield. Related Information • Appendix...
Page 549: To Create A Better Environment
Firstly, thank you very much indeed for using our Brother products! Brother focuses on the earth environment concerned. And make a basic policy which is to concern about the earth environment, including any workflow from product development to discard. The local citizen should be responsible for local society and its environment during these environment protection activities.
Page 550: Brother Help And Customer Support
For technical and operational assistance, call the call center in mainland China. To seach Frequently asked questions (FAQs)/ASCs/Driver/Manuals, etc, please visit our service website: support.brother.com To search where to purchase consumables, please visit the official website of BROTHER (CHINA) LTD.: www.brother.cn Related Information •...
Page 551 CHN-ENG Version A...

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