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Tetra
Atom
®
Troubleshooting
Symptom
Solution
All letters are OFF
• Check AC input connection and/or check circuit breaker.
• Check wire connection(s) at the Tetra
• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the
Some LEDs
• Ensure the overall length of the Tetra
appear dim
• Ensure the length of supply wire is equal to or below the recommended remote mounting distance.
• Ensure the overall length of the Tetra® LED System does not exceed the maximum load.
Some of the letters are
• Check wire connection(s) at the Tetra
not illuminated
• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and
Shadows
• Re-route supply wire and secure to the back of the can with electrical grade RTV silicone. Adjust wire connector
• Adjust LED layout to ensure uniformity of illumination on the face of the letter.
Tips
• For optimal light uniformity in halo-lit applications the Tetra
output from the Tetra
LED system should be directed back into the sign enclosure. This will allow for uniform backlighting of the sign
®
and will provide simple mounting for the Tetra
• A best practice for the supply wire at the point at which it is brought into the sign is to have a drip loop on the inside of the letter to
keep water from collecting on the Tetra
• These products are not required to be enclosed or protected from weather.
Maximum Loading per Tetra 24V DC Power Supply
SKU
Rating
GEAM2471-W1
GEAM2465-W1
24V DC,
GEAM2457-W1
10.5mA/module
GEAM2450-W1
0.25W/module
GEAM2441-W1
GEAM2432-W1
NOTE: The maximum loading claimed in the table is at ambient temperature 25°C (77°F).
For linear long runs, center connection to the LED strip is recommended to minimize voltage drop.
Maximum Remote Mounting Distance from Driver Output
18 AWG/0.82 mm
25W Power Supply
80W Power Supply
100W Power Supply
180W Power Supply
300W Power Supply
circuits. Properly terminate or replace the wire connection(s).
white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
circuits. Properly terminate or replace the wire connection(s).
the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
orientation so that it does not cover any LEDs.
LED system.
®
LED strip.
®
25W
Power Supply
Power Supply
Note: Load shall
Note: Load shall
not exceed 1.04A
not exceed 3.3A
75 modules/
240 modules/
12.5 ft. (3.81 m)
40 ft. (12.19 m)
16 AWG/1.31 mm
2
Supply Wire
120 ft./36.6 m
20 ft./6.1 m
20 ft./6.1 m
20 ft./6.1 m
20 ft./6.1 m
www.gecurrent.com
© 2021 Current Lighting Solutions, LLC. All rights reserved. GE and the GE monogram are trademarks of the
General Electric Company and are used under license. Information provided is subject to change without
notice. All values are design or typical values when measured under laboratory conditions.
SIGN268 (Rev 02/10/21) Enovia - A-1023158
LED System and power supply for improper termination(s) or short
®
LED System does not exceed the maximum load.
®
LED System and power supply for improper termination(s) or short
®
LED modules should be mounted on UL recognized plastic and the light
®
80W
100W
Power Supply
Note: Load shall
not exceed 4.0A
300 modules/
50 ft. (15.24 m)
14 AWG/2.08 mm
2
Supply Wire
-
25 ft./7.6 m
25 ft./7.6 m
25 ft./7.6 m
25 ft./7.6 m
Installation Guide
180W Power Supply
300W Power Supply
Note: Load shall
not exceed 3.8A
per each (of 2)
output channels
270 modules/
45 ft. (13.72 m)
per output channel
per output channel
540 modules/
90 ft. (27.43 m)
per power supply
per power supply
12 AWG/3.31 mm
2
Supply Wire
Supply Wire
-
35 ft./10.6 m
40 ft./12.1 m
35 ft./10.6 m
40 ft./12.1 m
35 ft./10.6 m
40 ft./12.1 m
35 ft./10.6 m
40 ft./12.1 m
Note: Load shall
not exceed 4A
per each (of 3)
output channels
300 modules/
50 ft. (15.24 m)
900 modules/
150 ft. (45.72 m)
2
-
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