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Tetra
miniMAX MS
®
Troubleshooting
Symptom
Solution
All letters are OFF
• Check AC input connection and/or check circuit breaker.
• Check wire connection(s) at the Tetra
• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the
Some LEDs
• Ensure the overall length of the Tetra
appear dim
• Ensure the length of supply wire is equal to or below the recommended remote mounting distance.
Some of the letters
• Check wire connection(s) at the Tetra
are not illuminated
• Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and
Shadows
• Re-route supply wire and secure to the back of the can with silicone. Adjust wire connector orientation so that it
• Adjust LED layout to ensure uniformity of illumination on the face of the letter.
Tips
• Tetra
LED systems are rated for damp location use by UL, and should be protected from direct exposure to moisture (i.e., rain & snow).
®
• For optimal light uniformity in halo-lit applications the Tetra
from the Tetra
LED system should be directed back into the sign enclosure. This will allow for uniform backlighting of the sign and will
®
provide simple mounting for the Tetra
• When mounting LED modules for halo-lit applications the clear acrylic should be recessed into the body of the sign or a bead of silicone
should be applied to provide a barrier against the elements.
• A best practice for the supply wire at the point at which it is brought into the sign is to have a drip loop on the inside of the letter to keep
water from collecting on the Tetra
Maximum Loading per Tetra 12 VDC Power Supply
SKU
GEMS71-1, GEMS50-1,
12VDC, 32mA/module
GEMS41-1, GEMS32-1,
0.384W/module
GEMSRD-1, GEMSBL-1
12VDC, 26mA/module
GEMSGL-1
0.312W/module
Maximum Remote Mounting Distance
18 AWG/0.82 mm
20W Power Supply
60W Power Supply
180W Power Supply
NOTE: For linear runs longer than 40ft, center connection to the LED strip is recommended to minimize voltage drop.
circuits. Properly terminate or replace the wire connection(s).
white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
circuits. Properly terminate or replace the wire connection(s).
the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
does not cover any LEDs.
LED system.
®
LED strip.
®
20W Power Supply
Note: Load shall not exceed
Rating
50 modules/20 ft. (6.10 m)
16 AWG/1.31 mm
2
Supply Wire
120 ft./36.6 m
30 ft./9.1 m
30 ft./9.1 m
www.gecurrent.com
© 2021 Current Lighting Solutions, LLC. All rights reserved. GE and the GE monogram are trademarks of the
General Electric Company and are used under license. Information provided is subject to change without
notice. All values are design or typical values when measured under laboratory conditions.
SIGN175 (Rev 02/09/21) GE2024-1638
LED System and power supply for improper termination(s) or short
®
LED System does not exceed the maximum load.
®
LED System and power supply for improper termination(s) or short
®
LED modules should be mounted on UL recognized plastic and the light output
®
60W Power Supply
1.6A
Note: Load shall not exceed 5A
150 modules/60 ft. (18.29 m)
14 AWG/2.08 mm
2
Supply Wire
-
50 ft./15.2 m
50 ft./15.2 m
Installation Guide
180W Power Supply
Note: Load shall not exceed
5A per each (of 3) output channels
150 modules/60 ft. (18.29 m)
per output channel
450 modules/180 ft. (54.88 m)
per power supply
12 AWG/3.31 mm
2
Supply Wire
Supply Wire
-
80 ft./24.4 m
120 ft./36.6 m
80 ft./24.4 m
120 ft./36.6 m
2
-
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