Chapter 3 Troubleshooting; Basic Troubleshooting - Quantum Travan 20GB User Manual

Basic Troubleshooting

If you have problems installing or operating your drive, please read
through this section and try the proposed solutions.
If your computer does not recognize your tape drive, first make sure of
the following:
• The power and USB cables are attached firmly.
• The computer and tape drive are turned on
drive to your computer.
• You have installed the backup software properly.
If your computer still does not see the tape drive, see
Troubleshooting.
If you have successfully installed the drive and software, but
Note:
later encounter problems, see
Troubleshooting.
Travan Portable USB Tape Drive User's Guide
Troubleshooting
3
before
Advanced
Tape Operations
Chapter 3
3
you attach the
13