Toyota RAV4 HYBRID 2020 Manual page 423

Symptom
An Apple Car-
Play/Android Auto con-
nection cannot be
established.
When an Apple Car-
Play/Android Auto con-
nection is established and
a video is being played,
the video is not displayed,
but audio is output
through the system.
Although an Apple Car-
Play/Android Auto con-
nection is established,
audio is not output
through the system.
5-4. Apple CarPlay/Android Auto
Check if the device supports Apple Car-
Play/Android Auto.
Check if Apple CarPlay/Android Auto is
enabled on the connected device.
Check that the Android Auto application is
installed to the device to be connected.
For details, refer to
https://www.apple.com/ios/carplay/,
https://www.android.com/auto/.
Check if "Apple CarPlay"/"Android Auto" of
"Projection Settings" on the general settings
screen is set to on. (P.426)
Check if the USB cable being used is securely
connected to the device and USB port.
Try connecting the smartphone directly to the
USB port in the vehicle, without using the hub.
For Apple CarPlay: Check if the Lightning cable
being used is certified by Apple and check if Siri
is enabled.
After checking all of the above, try to establish
an Apple CarPlay/Android Auto connection.
(P.419)
As the system is not designed to play video
through Apple CarPlay/Android Auto, this is not
a malfunction.
The system may muted or the volume may be
low. Increase the system volume.
Solution
423
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