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What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
●
If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (→P. 100)
●
Vehicles with smart key system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. (→P. 106)
The doors cannot be locked or unlocked
●
Is the key battery weak or depleted? (→P. 589)
●
Vehicles with smart key system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (→P. 201)
●
Vehicles with smart key system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●
The function may not operate properly due to the condition of the radio
wave. (→P. 101, 132)
The rear door cannot be opened
●
Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 110)
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