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Troubleshooting
Check the Machine Information
Follow these instructions to check your Brother machine's serial number, firmware version, and firmware update.
>> DCP-J572DW/MFC-J491DW/MFC-J497DW
>> DCP-J772DW/DCP-J774DW/MFC-J890DW/MFC-J895DW
DCP-J572DW/MFC-J491DW/MFC-J497DW
1. Press Settings.
2. Press a or b to select [Machine Info.]. Press OK.
3. Press a or b to select one of the following options:
Option
Serial No.
Firmware Version
Firmware Update
Firmware Auto Check View firmware information on the Home screen.
4. Press OK.
5. Press Stop/Exit.
DCP-J772DW/DCP-J774DW/MFC-J890DW/MFC-J895DW
1. Press
[Settings] > [All Settings] > [Machine Info.].
2. Press one of the following options:
Option
Serial No.
Firmware Version
Firmware Update
Firmware Auto Check View firmware information on the Home screen.
3. Press
.
Related Information
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Troubleshooting
> Check the Machine Information
Description
Check your machine's serial number.
Check your machine's firmware version.
Update your machine to the latest firmware.
Description
Check your machine's serial number.
Check your machine's firmware version.
Update your machine to the latest firmware.
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