Brother DCP-J572DW Online User's Manual page 447

Error Message
Document Jam
High Temperature
Ink Absorber Full
Ink Low
Jam A Inside/Front
Repeat Jam A
Cause
The document was not inserted or fed
correctly, or the document scanned from
the ADF was too long.
The room temperature is too high.
The ink absorber box is full. These
components are periodic maintenance
items that may require replacement after
a period of time to ensure optimum
performance from your Brother machine.
Because these components are periodic
maintenance items, the replacement is
not covered under the warranty. The need
to replace these items and the time period
before replacement is dependent on the
number of purges and flushes required to
clean the ink system. These boxes
acquire amounts of ink during the different
purging and flushing operations. The
number of times a machine purges and
flushes for cleaning varies depending on
different situations. For example,
frequently powering the machine on and
off will cause numerous cleaning cycles
since the machine automatically cleans
upon power up. The use of non-Brother
ink may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the machine
requires, the faster these boxes will fill up.
Repairs resulting from the use of non-
Brother supplies may not be covered
under the stated product warranty.
One or more of the ink cartridges are near
the end of their lives. If the sending
machine has the ability to convert it, the
colour fax will be printed at your machine
as a monochrome fax.
The paper is jammed in the machine.
(DCP-J572DW)
• More than one sheet of paper was
placed in the manual feed slot.
• Another sheet of paper was placed in
the manual feed slot before the LCD
displayed Where to Place the
Paper.
Action
Remove the jammed document, and then
press Stop/Exit. Set the document in the
ADF correctly.
See Related Information: Load
Documents in the Automatic Document
Feeder (ADF).
See Related Information: Document
Jams.
After cooling the room, allow the machine
to cool down to room temperature. Try
again when the machine has cooled
down.
The ink absorber box must be replaced.
Contact Brother customer service or your
local Brother Authorised Service Centre to
have your machine serviced.
Order a new ink cartridge. You can
continue printing until the LCD displays
Replace Ink.
See Related Information: Replace the Ink
Cartridges.
• You can still scan even if the ink is
low or needs to be replaced.
Remove the jammed paper.
See Related Information: Paper is
Jammed Inside and in the Front of the
Machine (Jam A Inside/Front).
Make sure the paper length guide is set to
the correct paper size.
(DCP-J572DW) Do not put more than one
sheet of paper in the manual feed slot at
any one time. Wait until the LCD displays
Where to Place the Paper before
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