Brother DCP-J572DW Online User's Manual page 449

Error Message
No File
No Ink Cartridge
No Paper Fed
No Paper Fed Again
No Response/Busy
Not Registered
Out of Fax Memory
Out of Memory
Paper Size Mismatch
Cause
The memory card or USB flash drive in
the media drive does not contain a .JPG
file.
An ink cartridge is not installed correctly.
The machine is out of paper or paper is
not correctly loaded in the paper tray.
(DCP-J572DW) The paper was not
inserted in the centre position of the
manual feed slot.
The Jam Clear Cover is not closed
correctly.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
The number you dialled does not answer
or is busy.
You tried to access a Speed Dial number
that has not been stored in the machine.
The fax memory is full.
The machine's memory is full.
The paper size setting does not match the
size of paper in the tray.
-OR-
Action
• If your mobile device has a
configuration page for how to obtain
an IP address, make sure the IP
address of your mobile device has
been configured via DHCP.
Put the correct memory card or USB flash
drive into the slot again.
Remove the new ink cartridge and re-
install it slowly and firmly until it locks into
place.
See Related Information: Replace the Ink
Cartridges.
Do one of the following:
• Refill the paper tray, and then press c.
• Remove and reload the paper, and
then press c.
See Related Information: Load Paper.
Remove the paper and reinsert it in the
centre of the manual feed slot, and then
follow the LCD instructions.
See Related Information: Load Paper in
the Manual Feed Slot.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See Related Information: Printer Jam or
Paper Jam.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Clean the paper pick-up rollers.
See Related Information: Clean the Paper
Pick-up Rollers.
Verify the number and try again.
Set up the Speed Dial number.
Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
If a fax-sending or copy operation is in
progress:
• Press Stop/Exit and wait until the
other operations that are in progress
finish, and then try again.
• Press c to select Partial Print to
copy the pages scanned so far.
• Print the faxes that are in the memory.
See Related Information: Print a Fax
Stored in the Machine's Memory.
1. Check that the paper size you chose
on the machine's display matches the
size of the paper in the tray.
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