Troubleshooting; Irobot Customer Care; Usa And Canada - iRobot Roomba j6+ Owner's Manual

Troubleshooting

Your dirt disposal will tell you if something is wrong via an LED indicator on
the front of the canister and through the iRobot Home App.
EN
LED indicator Common error
Solid red Bag full or missing
Blinking red There is a leak or
a clog in the dock
evacuation path
This product has been equipped with a thermal protector designed to
protect against damage due to overheating. If the protector operates, the
motor will stop running. If this happens, unplug the unit, allow it to cool for
30 minutes, clear any obstructions from the evacuation port and evacuation
tube, then plug the unit back in.
10 For more information, visit global.irobot.com
How to fix
1. Replace bag if it is full or missing.
2. Make sure that the bag is securely
inserted.
3. If problem persists, remove any debris
from the port on the bottom of your
robot and the dirt disposal.
1. Make sure that the canister lid is
pushed down and firmly sealed. Hold
the clean button on your robot down
for 2 seconds to manually empty the
bin.
2. Remove any debris from the port on
the bottom of your robot and dirt
disposal.
3. Unplug the dirt disposal from the wall.
Place it on its side and inspect the
debris evacuation tube for debris. If
necessary, remove the tube to clear
any debris.

iRobot Customer Care

USA & Canada
If you have questions or comments about your Roomba
vacuum, please contact iRobot before contacting a retailer.
You can start by visiting global.irobot.com for support tips,
frequently asked questions and information about accessories.
This information can also be found in the iRobot Home App.
If you need further assistance, call our Customer Care team
on (877) 855 8593.
iRobot USA Customer Care Hours
• Monday to Friday, 9AM-9PM Eastern Time
• Saturday and Sunday 9AM-6PM Eastern Time
Outside USA & Canada
Visit global.irobot.com to:
• Learn more about iRobot in your country
• Get hints and tips to improve your Roomba
performance
• Get answers to questions
• Contact your local support centre
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