Most Frequent Problems and Solutions
Most Frequent Problems and Solutions
Problem
Poor print quality
•
dark print
•
light print
•
light print on half of the page
•
missing dots or characters
•
smeared print
•
wavy vertical lines
Torn or damaged forms
Loss of forms position
24
Corrective Action
•
Adjust the forms thickness lever setting.
Print quality can be affected if it is too loose
or too tight.
•
Adjust the paper tension horizontally by
moving the right tractor. Print quality can be
affected if it is too loose or too tight.
•
Make sure the ribbon threads around the
ribbon guides and between the hammer
bank cover and ribbon mask, as shown on
the ribbon path diagram on the pedestal
models. Turn the ribbon spools to ensure
that the ribbon tracks correctly in the ribbon
path.
•
Replace the ribbon with an approved ribbon.
•
Reset the forms thickness lever for thicker
paper.
•
Adjust the paper tension horizontally by
moving the right tractor. Too high a paper
tension can cause tearing of the tractor feed
holes.
•
Check the paper slot for foreign material.
•
For thick, multipart forms, set the SET
PLATEN AT BOTTOM OF FORM
parameter to OPEN. Refer to the
Configuration Menus in the User's Manual.
•
Set the forms thickness lever for thicker
paper.
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