Page 1
Avaya one-X Deskphone Edition for 9620 IP Telephone Quick Reference For More Information Go to www.avaya.com/support for latest support information, including user guide, administrator guide, installation and maintenance guide, interactive document, and software downloads.
Page 2
Contacts list, pressing OK places a call to that person. Avaya Menu You can use the Avaya Menu to adjust and customize options and settings for your telephone, access additional web-based applications, get information about your phone and network settings, and log out.
Page 3
Answering and Making a Call Answering a Call 1. Answer an incoming call in one of the following ways: Option Description If you are not on another call Lift the handset, or press Speaker to answer using the speakerphone, or press Headset to answer using the headset.
Page 4
Features For more information about what features and options are available for your extension, contact your system administrator. Accessing the Features menu 1. From the Phone screen, scroll right to access the Features menu. Send all calls 1. From the Phone screen, scroll right to access the Features menu. 2.